Gistly: Gistly is an AI conversation intelligence platform that transcribes and audits 100% of contact-center calls for quality assurance and compliance, with native Indic code-switching analysis. Interprefy: Enterprise platform offering AI speech translation and live captions plus remote human interpretation for meetings, webinars, and events. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Gistly when contact centers auditing 100% of agent calls for qa scoring and coaching matters most, and Interprefy when adding live ai captions and translation to a corporate webinar matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
Gistly is an AI conversation intelligence platform that transcribes and audits 100% of contact-center calls for quality assurance and compliance, with native Indic code-switching analysis.
Enterprise platform offering AI speech translation and live captions plus remote human interpretation for meetings, webinars, and events.
Gistly is an AI conversation intelligence platform built for contact centers and BPOs that handle sales, support, and collections calls. It transcribes calls in 100+ languages with speaker identification and business-vocabulary tuning, then runs automated QA scoring against custom scorecards so teams can audit every conversation instead of sampling a handful. The platform surfaces time-stamped compliance flags, quality flags, sentiment and objection analysis, and AI call summaries tied to outcomes, plus real-time agent coaching and analytics. A distinguishing feature is its handling of multilingual and Indic code-switching audio, following conversations that mix Hindi, Tamil, Telugu, and other regional languages with English mid-sentence. Gistly also offers Voice AI monitoring to test and continuously watch AI agents in production, including hallucination detection. It integrates with platforms such as NICE, Salesforce, Zoho, Freshworks, HubSpot, and Genesys, and supports API and webhook connections. It is used by organizations including upGrad, Teachmint, and 21K School, primarily serving QA managers and operations leaders who need full-coverage call auditing.
Best suited for
Interprefy is an enterprise multilingual communication platform that enables organizations to run meetings and events in multiple languages simultaneously. It combines AI-powered speech translation and live captions with a large network of professional remote interpreters, allowing customers to choose AI, human interpretation, or a mix depending on the session. The AI side provides real-time speech-to-speech translation and AI captions and subtitles across thousands of language combinations, and the company has introduced an agent-style capability that lets attendees join meetings and receive live AI speech translation or captions in their chosen language. Interprefy positions its AI as context-aware and able to handle event-specific terminology with low-latency output. The platform is delivered through a web platform, mobile app, and custom integrations and is designed to work with major meeting platforms for in-person, hybrid, and virtual events, webinars, and broadcasts. It emphasizes enterprise readiness with ISO 27001 certification, end-to-end encryption, 24/7 technical support, and professional event and project-management services. Interprefy is actively operating in 2025/2026 with recent enterprise case studies, and it is best suited to organizations running large or high-stakes multilingual events that need reliability and the option of professional human interpreters alongside AI. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Gistly is a free tier with paid upgrades (paid); Interprefy is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Gistly | Interprefy |
|---|---|---|
| Core capability | Call transcription in 100+ languages with speaker identification | Real-time AI speech-to-speech translation |
| Standout feature | Automated QA scoring of every call using custom scorecards | AI live captions and subtitles across thousands of language combinations |
| Team usage | Time-stamped compliance and quality flags for 100% auditing | Optional remote simultaneous interpretation by professional interpreters |
| Integrations | Native Indic code-switching analysis (e.g. Hindi-English, Tamil-English) | Attendee agent for joining meetings and receiving translation in a chosen language |
| Languages & capture | AI call summaries plus real-time agent coaching and analytics | Web platform, mobile app, and custom meeting-platform integrations |
| Best-fit workflow | Voice AI agent monitoring with hallucination detection | Enterprise security with ISO 27001 certification and end-to-end encryption |
Gistly
Choose Gistly if you need contact centers auditing 100% of agent calls for qa scoring and coaching — strengths include audits 100% of calls rather than a small manual sample, with no extra qa headcount.
Interprefy
Choose Interprefy if you need running a large multilingual conference with ai and human interpretation — strengths include offers both ai and professional human interpretation in one platform.
Gistly
Interprefy
It depends on your workflow. Gistly is strong for contact centers auditing 100% of agent calls for qa scoring and coaching, while Interprefy is strong for running a large multilingual conference with ai and human interpretation. Both transcribe and summarize meetings.
Gistly is a free tier with paid upgrades and Interprefy is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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