Gistly: Gistly is an AI conversation intelligence platform that transcribes and audits 100% of contact-center calls for quality assurance and compliance, with native Indic code-switching analysis. Hyperbound: AI sales roleplay and call-scoring platform that lets reps practice with realistic AI buyers and scores real customer calls against custom scorecards. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Gistly when contact centers auditing 100% of agent calls for qa scoring and coaching matters most, and Hyperbound when reinforcing sales playbooks and objection handling before live calls matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
Gistly is an AI conversation intelligence platform that transcribes and audits 100% of contact-center calls for quality assurance and compliance, with native Indic code-switching analysis.
AI sales roleplay and call-scoring platform that lets reps practice with realistic AI buyers and scores real customer calls against custom scorecards.
Gistly is an AI conversation intelligence platform built for contact centers and BPOs that handle sales, support, and collections calls. It transcribes calls in 100+ languages with speaker identification and business-vocabulary tuning, then runs automated QA scoring against custom scorecards so teams can audit every conversation instead of sampling a handful. The platform surfaces time-stamped compliance flags, quality flags, sentiment and objection analysis, and AI call summaries tied to outcomes, plus real-time agent coaching and analytics. A distinguishing feature is its handling of multilingual and Indic code-switching audio, following conversations that mix Hindi, Tamil, Telugu, and other regional languages with English mid-sentence. Gistly also offers Voice AI monitoring to test and continuously watch AI agents in production, including hallucination detection. It integrates with platforms such as NICE, Salesforce, Zoho, Freshworks, HubSpot, and Genesys, and supports API and webhook connections. It is used by organizations including upGrad, Teachmint, and 21K School, primarily serving QA managers and operations leaders who need full-coverage call auditing.
Best suited for
Hyperbound is an AI-driven sales coaching and revenue-activation platform built for sales development reps, account executives, and revenue teams. Its core function is twofold: it generates lifelike AI buyer personas that reps can roleplay against, simulating cold calls, discovery calls, and objection handling, and it automatically scores reps' real customer conversations against custom methodology scorecards. The AI personas are designed to push back like real prospects, handle objections, and adapt to what the rep says, giving teams a safe environment to practice before live calls. On the analysis side, Hyperbound ingests recorded calls and evaluates them against frameworks such as MEDDIC, BANT, Challenger, Sandler, and SPIN, or custom proprietary scorecards, surfacing specific coaching moments without manual QA review. It integrates with conversation-intelligence and sales-engagement tools as well as Salesforce and HubSpot, so scoring results flow into existing workflows. Founded in 2023 and a Y Combinator company, Hyperbound is aimed at organizations that want to shorten rep ramp time, reinforce playbooks, and tie practice directly to deal outcomes. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Gistly is a free tier with paid upgrades (paid); Hyperbound is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Gistly | Hyperbound |
|---|---|---|
| Core capability | Call transcription in 100+ languages with speaker identification | AI buyer personas for cold-call, discovery, and objection-handling roleplays |
| Standout feature | Automated QA scoring of every call using custom scorecards | Automated scoring of real customer calls against custom scorecards |
| Team usage | Time-stamped compliance and quality flags for 100% auditing | Support for sales methodologies like MEDDIC, BANT, Challenger, Sandler, and SPIN |
| Integrations | Native Indic code-switching analysis (e.g. Hindi-English, Tamil-English) | Coaching playlists that surface skill gaps from scored calls |
| Languages & capture | AI call summaries plus real-time agent coaching and analytics | Integrations with CRM and conversation-intelligence/sales-engagement tools |
| Best-fit workflow | Voice AI agent monitoring with hallucination detection | AI buyer personas for cold-call, discovery, and objection-handling roleplays |
Gistly
Choose Gistly if you need contact centers auditing 100% of agent calls for qa scoring and coaching — strengths include audits 100% of calls rather than a small manual sample, with no extra qa headcount.
Hyperbound
Choose Hyperbound if you need onboarding and ramping new sdrs and aes with repeatable roleplay practice — strengths include combines ai roleplay practice with scoring of real calls in one platform.
Gistly
Hyperbound
It depends on your workflow. Gistly is strong for contact centers auditing 100% of agent calls for qa scoring and coaching, while Hyperbound is strong for onboarding and ramping new sdrs and aes with repeatable roleplay practice. Both transcribe and summarize meetings.
Gistly is a free tier with paid upgrades and Hyperbound is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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