Gistly: Gistly is an AI conversation intelligence platform that transcribes and audits 100% of contact-center calls for quality assurance and compliance, with native Indic code-switching analysis. HyNote: AI note taker that records meetings, audio, and PDFs without a bot, generating transcripts, summaries, and action items. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Gistly when contact centers auditing 100% of agent calls for qa scoring and coaching matters most, and HyNote when turning pdfs, web pages, and youtube videos into concise notes matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
Gistly is an AI conversation intelligence platform that transcribes and audits 100% of contact-center calls for quality assurance and compliance, with native Indic code-switching analysis.
AI note taker that records meetings, audio, and PDFs without a bot, generating transcripts, summaries, and action items.
Gistly is an AI conversation intelligence platform built for contact centers and BPOs that handle sales, support, and collections calls. It transcribes calls in 100+ languages with speaker identification and business-vocabulary tuning, then runs automated QA scoring against custom scorecards so teams can audit every conversation instead of sampling a handful. The platform surfaces time-stamped compliance flags, quality flags, sentiment and objection analysis, and AI call summaries tied to outcomes, plus real-time agent coaching and analytics. A distinguishing feature is its handling of multilingual and Indic code-switching audio, following conversations that mix Hindi, Tamil, Telugu, and other regional languages with English mid-sentence. Gistly also offers Voice AI monitoring to test and continuously watch AI agents in production, including hallucination detection. It integrates with platforms such as NICE, Salesforce, Zoho, Freshworks, HubSpot, and Genesys, and supports API and webhook connections. It is used by organizations including upGrad, Teachmint, and 21K School, primarily serving QA managers and operations leaders who need full-coverage call auditing.
Best suited for
HyNote is an AI note-taking app that transforms meetings, audio recordings, and a range of other content into structured, searchable notes with summaries and action items. For meetings, HyNote records live sessions on platforms such as Zoom, Google Meet, Teams, and Webex without requiring a separate meeting bot to join the call, and it can also process uploaded audio files. It transcribes speech with speaker identification, supports many languages with timestamps, and uses AI to generate instant summaries, key points, action items, and meeting minutes. Beyond meetings, HyNote accepts multiple input types including recorded files, PDFs, images via OCR, web page capture, phone calls, and YouTube links, making it a general-purpose capture and summarization tool. It is available across web, iOS, Android, iPad, Apple Watch, and a Chrome extension, with cross-device syncing so notes stay consistent everywhere. HyNote is aimed at professionals and students such as product managers, sales teams, researchers, founders, creative teams, and people in healthcare and legal roles who need reliable, organized notes from conversations and documents. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Gistly is a free tier with paid upgrades (paid); HyNote is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Gistly | HyNote |
|---|---|---|
| Core capability | Call transcription in 100+ languages with speaker identification | Bot-less recording of meetings on Zoom, Google Meet, Teams, and Webex |
| Standout feature | Automated QA scoring of every call using custom scorecards | Transcription with speaker identification across 50+ languages |
| Team usage | Time-stamped compliance and quality flags for 100% auditing | AI summaries, key points, action items, and meeting minutes |
| Integrations | Native Indic code-switching analysis (e.g. Hindi-English, Tamil-English) | Multimodal capture including PDFs, images via OCR, web pages, and YouTube links |
| Languages & capture | AI call summaries plus real-time agent coaching and analytics | Cross-platform apps for web, iOS, Android, iPad, and Apple Watch |
| Best-fit workflow | Voice AI agent monitoring with hallucination detection | Chrome extension with real-time cross-device syncing |
Gistly
Choose Gistly if you need contact centers auditing 100% of agent calls for qa scoring and coaching — strengths include audits 100% of calls rather than a small manual sample, with no extra qa headcount.
HyNote
Choose HyNote if you need recording and summarizing online or in-person meetings without a bot — strengths include captures meetings without injecting a bot into the call.
Gistly
HyNote
It depends on your workflow. Gistly is strong for contact centers auditing 100% of agent calls for qa scoring and coaching, while HyNote is strong for recording and summarizing online or in-person meetings without a bot. Both transcribe and summarize meetings.
Gistly is a free tier with paid upgrades and HyNote is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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