EventCAT: AI platform that delivers real-time subtitles and voice interpretation in 50+ languages for conferences, webinars, and online meetings. Level AI: Level AI is a contact center conversation intelligence platform that transcribes, scores, and analyzes voice and text customer interactions with automated QA and real-time agent assist. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist EventCAT when providing multilingual live subtitles and audio at in-person conferences and seminars matters most, and Level AI when coaching contact center agents using transcript-based insights and real-time call guidance matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
AI platform that delivers real-time subtitles and voice interpretation in 50+ languages for conferences, webinars, and online meetings.
Level AI is a contact center conversation intelligence platform that transcribes, scores, and analyzes voice and text customer interactions with automated QA and real-time agent assist.
EventCAT is an AI-powered real-time interpretation and subtitling platform built by XL8 Inc. for meetings, webinars, and live conferences. It converts spoken audio into live captions and synthesized voice translation across more than 50 languages, allowing multilingual audiences to follow sessions without traditional interpreter booths. The platform offers two products: an OnlineMeeting mode that integrates with Zoom, Google Meet, and Microsoft Teams, and a Conference mode designed for in-person and hybrid events. For conferences, each session generates a unique QR code so attendees can view or listen to captions in their preferred language on a phone or tablet, while subtitles can also be projected on main event screens and pushed to YouTube and OBS streams. EventCAT exposes two processing modes, one tuned for low latency and one tuned for accuracy, and supports custom glossaries for industry and company-specific terminology. After an event it produces downloadable transcripts in multiple languages and AI-generated summaries. The service advertises SOC 2 certification and a stated policy of not storing or training on user data, and it is actively operating in 2025 and 2026. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Level AI is a customer experience platform built for enterprise contact centers that captures, transcribes, and analyzes customer conversations across voice calls, chat, email, and bot interactions. Its proprietary speech-to-text engine, trained on noisy call center audio and fine-tuned to each customer's terminology, converts spoken conversations into searchable transcripts. On top of that transcription layer, Level AI applies semantic intelligence (natural language understanding) rather than keyword matching to detect intent, sentiment, and compliance issues, aiming to monitor 100% of interactions instead of a small sampled fraction. The platform automates quality assurance by scoring conversations against custom scorecards, including open-ended criteria via its QA-GPT feature, and surfaces coaching opportunities. A real-time Agent Assist module suggests next-best actions during live calls, and analytics dashboards extract voice-of-customer insights and dissatisfaction drivers. It is aimed at QA, CX, and operations teams in financial services, healthcare, insurance, and retail. Level AI also offers AI virtual agents for call deflection and screen recording for agent monitoring.
Best suited for
EventCAT is a free tier with paid upgrades (freemium); Level AI is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | EventCAT | Level AI |
|---|---|---|
| Core capability | Real-time AI subtitles and synthesized voice interpretation in 50+ languages | Speech-to-text transcription of voice calls plus ingestion of chat, email, and bot text across channels |
| Standout feature | Conference mode with per-session QR codes for attendees plus main-screen subtitle display | Semantic conversation intelligence using NLU to detect intent, sentiment, and compliance signals |
| Team usage | Integrations with Zoom, Google Meet, Microsoft Teams, YouTube, and OBS | Automated quality assurance scoring of 100% of interactions via custom scorecards and QA-GPT |
| Integrations | Selectable speed-prioritized and accuracy-prioritized translation modes | Real-time Agent Assist that surfaces recommended responses and guidance during live calls |
| Languages & capture | Custom glossaries for industry and proper-noun accuracy | Analytics dashboards for voice-of-customer insights, dissatisfaction drivers, and root-cause analysis |
| Best-fit workflow | Post-event downloadable multilingual transcripts and AI summaries | Agent screen recording and AI virtual agents for call triage and deflection |
EventCAT
Choose EventCAT if you need providing multilingual live subtitles and audio at in-person conferences and seminars — strengths include combines both live captions and voice interpretation in one platform.
Level AI
Choose Level AI if you need automatically scoring and auditing agent calls and chats for quality assurance at scale — strengths include transcription engine is trained specifically on noisy contact center audio and tuned to customer-specific terminology.
EventCAT
Level AI
It depends on your workflow. EventCAT is strong for providing multilingual live subtitles and audio at in-person conferences and seminars, while Level AI is strong for automatically scoring and auditing agent calls and chats for quality assurance at scale. Both transcribe and summarize meetings.
EventCAT is a free tier with paid upgrades and Level AI is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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