Is DialDesk or WINN.AI better for AI meeting notes?

It depends on your workflow. DialDesk is strong for automatically scoring and auditing 100% of agent calls and chats for quality and compliance, while WINN.AI is strong for sales reps getting live playbook and objection-handling guidance on calls. Both transcribe and summarize meetings.

How do DialDesk and WINN.AI compare on price?

DialDesk is a free tier with paid upgrades and WINN.AI is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both DialDesk and WINN.AI?

Yes. Many teams run more than one meeting assistant when the workflows are complementary.

Home/DialDesk vs WINN.AI

DialDesk vs WINN.AI

DialDesk: DialDesk is an India-based managed customer-experience platform whose CallMaster product uses AI to transcribe and audit 100% of contact-center calls, chats, and WhatsApp messages for quality, sentiment, and compliance. WINN.AI: A real-time AI sales assistant that joins calls to provide playbook guidance, capture data, take notes, and automatically update the CRM. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.

How Hosiqo compares and tests tools

Final recommendation

Shortlist DialDesk when automatically scoring and auditing 100% of agent calls and chats for quality and compliance matters most, and WINN.AI when sales leaders standardizing methodology and execution across a team matters most. Try them side by side on real calls before deciding — needs vary by team.

DialDesk

CustomAI Meeting Assistants

DialDesk is an India-based managed customer-experience platform whose CallMaster product uses AI to transcribe and audit 100% of contact-center calls, chats, and WhatsApp messages for quality, sentiment, and compliance.

AI-powered QA scoring against customizable rubrics (script adherence, empathy, compliance, resolution)Auto call summarization and logging that pushes notes into the CRMIn-call agent assist with next-best-action prompts and CRM screen-pop integrations

Details Visit

WINN.AI

CustomAI Meeting Assistants

About DialDesk

DialDesk is an Indian customer-experience company that pairs managed contact-center operations with an AI software layer called CallMaster, available either bundled with its managed service or as standalone SaaS for businesses running their own agents. Its conversation-intelligence engine records and transcribes interactions in real time across voice calls, live chat, and WhatsApp, processing voice tone, speech pacing, and language patterns to create structured records as conversations happen. Using NLP, speech analytics, and sentiment analysis, the platform automatically scores 100% of interactions against customizable QA rubrics covering script adherence, empathy, product accuracy, mandatory disclosures, resolution quality, and compliance, returning scores within seconds of a call ending. Real-time dashboards surface customer frustration, churn signals, and compliance risks for supervisors, while auto call summarization logs notes back to the CRM. It is aimed at startups, SMBs, and growth-stage enterprises in sectors like e-commerce, BFSI, healthcare, and SaaS that want automated quality monitoring and agent coaching across every customer conversation rather than manual sampling.

Best suited for

Automatically scoring and auditing 100% of agent calls and chats for quality and compliance
Monitoring customer sentiment and churn risk in real time across support conversations
Generating post-call summaries and CRM logs to reduce agent documentation time

About WINN.AI

WINN.AI is a real-time AI sales assistant built for sales reps, sales leaders, and revenue operations teams who want consistent execution on customer calls. During a meeting, WINN listens to the conversation and shows the rep, in real time, which playbook topics have been covered and which still need to be addressed, surfacing cues, suggested questions, and battle cards so reps stay on message and handle objections consistently. Sales leaders can encode their playbook and align it to common methodologies such as MEDDIC, MEDDPICC, SPICED, Challenger, and BANT so that the same process is reinforced across the whole team. Beyond live guidance, WINN automates the administrative side of selling: it takes notes, captures structured data from the conversation, updates CRM records including custom fields, and can draft follow-up emails and help with meeting preparation. It integrates with CRM and meeting platforms including Salesforce, HubSpot, Zoom, and Google Meet, syncing captured data automatically to reduce manual entry. WINN.AI is positioned as a revenue execution platform that combines real-time meeting coaching with automated note-taking and CRM hygiene, making it best suited to B2B sales teams that run structured discovery and demo calls. Pricing varies by plan. Check the official website for current pricing.

Best suited for

Sales reps getting live playbook and objection-handling guidance on calls
Sales leaders standardizing methodology and execution across a team
RevOps teams improving CRM data capture and follow-up consistency

Feature	DialDesk	WINN.AI
Core capability	Real-time recording and transcription of 100% of calls, chats, and WhatsApp messages	Real-time playbook tracking that shows covered and remaining topics during calls
Standout feature	AI-powered QA scoring against customizable rubrics (script adherence, empathy, compliance, resolution)	Live cues, suggested questions, and battle cards for handling objections
Team usage	Sentiment and emotion analysis detecting frustration, churn signals, and compliance risk in real time	Support for sales methodologies like MEDDIC, MEDDPICC, SPICED, and BANT
Integrations	Auto call summarization and logging that pushes notes into the CRM	Automatic note-taking and structured data capture from conversations
Languages & capture	Real-time supervisor dashboards with live agent performance and quality metrics	Automated CRM updates, including custom records, plus follow-up email drafting
Best-fit workflow	In-call agent assist with next-best-action prompts and CRM screen-pop integrations	Integrations with Salesforce, HubSpot, Zoom, and Google Meet

DialDesk vs WINN.AI

About DialDesk

About WINN.AI

Pricing comparison

Feature table

Best for

Pros & cons

FAQ

Is DialDesk or WINN.AI better for AI meeting notes?

How do DialDesk and WINN.AI compare on price?

Can I use both DialDesk and WINN.AI?

Related comparisons