Is DialDesk or Notulin.id better for AI meeting notes?

It depends on your workflow. DialDesk is strong for automatically scoring and auditing 100% of agent calls and chats for quality and compliance, while Notulin.id is strong for indonesian companies needing accurate bahasa indonesia meeting minutes. Both transcribe and summarize meetings.

How do DialDesk and Notulin.id compare on price?

DialDesk is a free tier with paid upgrades and Notulin.id is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both DialDesk and Notulin.id?

Yes. Many teams run more than one meeting assistant when the workflows are complementary.

Home/DialDesk vs Notulin.id

DialDesk vs Notulin.id

DialDesk: DialDesk is an India-based managed customer-experience platform whose CallMaster product uses AI to transcribe and audit 100% of contact-center calls, chats, and WhatsApp messages for quality, sentiment, and compliance. Notulin.id: Indonesian AI meeting tool with an Indonesia-first ASR model that records calls, transcribes, and produces summaries, decision lists, and action items. This comparison weighs them on pricing, features, and everyday workflow fit.

How Hosiqo compares and tests tools

Final recommendation

Shortlist DialDesk when automatically scoring and auditing 100% of agent calls and chats for quality and compliance matters most, and Notulin.id when automatically capturing scheduled zoom, meet, or teams calls via calendar matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.

DialDesk

CustomAI Meeting Assistants

DialDesk is an India-based managed customer-experience platform whose CallMaster product uses AI to transcribe and audit 100% of contact-center calls, chats, and WhatsApp messages for quality, sentiment, and compliance.

AI-powered QA scoring against customizable rubrics (script adherence, empathy, compliance, resolution)Auto call summarization and logging that pushes notes into the CRMIn-call agent assist with next-best-action prompts and CRM screen-pop integrations

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Notulin.id

CustomAI Meeting Assistants

About DialDesk

DialDesk is an Indian customer-experience company that pairs managed contact-center operations with an AI software layer called CallMaster, available either bundled with its managed service or as standalone SaaS for businesses running their own agents. Its conversation-intelligence engine records and transcribes interactions in real time across voice calls, live chat, and WhatsApp, processing voice tone, speech pacing, and language patterns to create structured records as conversations happen. Using NLP, speech analytics, and sentiment analysis, the platform automatically scores 100% of interactions against customizable QA rubrics covering script adherence, empathy, product accuracy, mandatory disclosures, resolution quality, and compliance, returning scores within seconds of a call ending. Real-time dashboards surface customer frustration, churn signals, and compliance risks for supervisors, while auto call summarization logs notes back to the CRM. It is aimed at startups, SMBs, and growth-stage enterprises in sectors like e-commerce, BFSI, healthcare, and SaaS that want automated quality monitoring and agent coaching across every customer conversation rather than manual sampling.

Best suited for

Automatically scoring and auditing 100% of agent calls and chats for quality and compliance
Monitoring customer sentiment and churn risk in real time across support conversations
Generating post-call summaries and CRM logs to reduce agent documentation time

About Notulin.id

Notulin.id is an Indonesian AI meeting platform that records, transcribes, and automatically summarizes meetings in Bahasa Indonesia. Its main differentiator is an Indonesia-first automatic speech recognition (ASR) model the company says is tuned to recognize local technical terms, names, and company abbreviations more accurately than general-purpose engines. Notulin connects to Zoom, Google Meet, and Microsoft Teams to capture meetings, and integrates with Google and Outlook calendars so sessions can be picked up automatically. During processing it applies multi-speaker detection to identify who said what. After each meeting, Notulin generates a summary together with a decision list and a set of action items intended to be ready to share with the team shortly after the call ends. The product is aimed at Indonesian businesses and teams that hold frequent Bahasa Indonesia meetings and want reliable, locally accurate documentation without manual note-taking. It offers a free entry point and paid plans for individuals and larger organizations, positioning itself as a domestic alternative to international note-taking tools. Pricing varies by plan. Check the official website for current pricing.

Best suited for

Indonesian companies needing accurate Bahasa Indonesia meeting minutes
Automatically capturing scheduled Zoom, Meet, or Teams calls via calendar
Producing decision and action-item lists for distributed teams

Feature	DialDesk	Notulin.id
Core capability	Real-time recording and transcription of 100% of calls, chats, and WhatsApp messages	Indonesia-first ASR model tuned for local terms, names, and abbreviations
Standout feature	AI-powered QA scoring against customizable rubrics (script adherence, empathy, compliance, resolution)	Recording and transcription for Zoom, Google Meet, and Microsoft Teams
Team usage	Sentiment and emotion analysis detecting frustration, churn signals, and compliance risk in real time	Google and Outlook calendar integration for automatic capture
Integrations	Auto call summarization and logging that pushes notes into the CRM	Multi-speaker detection
Languages & capture	Real-time supervisor dashboards with live agent performance and quality metrics	Automatic summaries with decision lists and action items
Best-fit workflow	In-call agent assist with next-best-action prompts and CRM screen-pop integrations	Bahasa Indonesia language focus

DialDesk vs Notulin.id

About DialDesk

About Notulin.id

Pricing comparison

Feature table

Best for

Pros & cons

FAQ

Is DialDesk or Notulin.id better for AI meeting notes?

How do DialDesk and Notulin.id compare on price?

Can I use both DialDesk and Notulin.id?

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