Is DialDesk or noScribe better for AI meeting notes?

It depends on your workflow. DialDesk is strong for automatically scoring and auditing 100% of agent calls and chats for quality and compliance, while noScribe is strong for researchers transcribing qualitative interviews while keeping data on their own machine. Both transcribe and summarize meetings.

How do DialDesk and noScribe compare on price?

DialDesk is a free tier with paid upgrades and noScribe is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both DialDesk and noScribe?

Sure. Running both makes sense when their strengths don't overlap and the budget allows.

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DialDesk vs noScribe

DialDesk: DialDesk is an India-based managed customer-experience platform whose CallMaster product uses AI to transcribe and audit 100% of contact-center calls, chats, and WhatsApp messages for quality, sentiment, and compliance. noScribe: Free, open-source desktop transcriber that runs Whisper and pyannote fully locally with speaker identification and a synchronized editor. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.

How Hosiqo compares and tests tools

Final recommendation

Shortlist DialDesk when automatically scoring and auditing 100% of agent calls and chats for quality and compliance matters most, and noScribe when journalists generating diarized transcripts of recorded conversations matters most. Try them side by side on real calls before deciding — needs vary by team.

DialDesk

CustomAI Meeting Assistants

DialDesk is an India-based managed customer-experience platform whose CallMaster product uses AI to transcribe and audit 100% of contact-center calls, chats, and WhatsApp messages for quality, sentiment, and compliance.

AI-powered QA scoring against customizable rubrics (script adherence, empathy, compliance, resolution)Auto call summarization and logging that pushes notes into the CRMIn-call agent assist with next-best-action prompts and CRM screen-pop integrations

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noScribe

CustomAI Meeting Assistants

About DialDesk

DialDesk is an Indian customer-experience company that pairs managed contact-center operations with an AI software layer called CallMaster, available either bundled with its managed service or as standalone SaaS for businesses running their own agents. Its conversation-intelligence engine records and transcribes interactions in real time across voice calls, live chat, and WhatsApp, processing voice tone, speech pacing, and language patterns to create structured records as conversations happen. Using NLP, speech analytics, and sentiment analysis, the platform automatically scores 100% of interactions against customizable QA rubrics covering script adherence, empathy, product accuracy, mandatory disclosures, resolution quality, and compliance, returning scores within seconds of a call ending. Real-time dashboards surface customer frustration, churn signals, and compliance risks for supervisors, while auto call summarization logs notes back to the CRM. It is aimed at startups, SMBs, and growth-stage enterprises in sectors like e-commerce, BFSI, healthcare, and SaaS that want automated quality monitoring and agent coaching across every customer conversation rather than manual sampling.

Best suited for

Automatically scoring and auditing 100% of agent calls and chats for quality and compliance
Monitoring customer sentiment and churn risk in real time across support conversations
Generating post-call summaries and CRM logs to reduce agent documentation time

About noScribe

noScribe is a free, open-source desktop transcription tool that runs entirely on the user's own computer to protect the confidentiality of recordings. Licensed under GPL-3.0 and actively maintained, with a v0.7.2 maintenance release in June 2026, it is built around OpenAI's Whisper (via the faster-whisper library) for speech recognition and pyannote for speaker diarization, so it can distinguish between different speakers and label who said what. It understands around 60 languages and supports automatic or manually specified speaker counts. noScribe is primarily designed for producing high-quality transcripts of interviews for qualitative social research and journalistic work, and it ships with a dedicated companion editor, noScribeEdit, that synchronizes audio playback with the transcript text and provides search and replace, formatting, zoom, and playback-speed controls. It supports Windows (with optional CUDA acceleration on Nvidia GPUs), macOS on Apple Silicon, and Linux in both CPU and CUDA versions. Additional capabilities include batch transcription, pause detection and marking, an experimental overlapping-speech detection mode, and export to multiple formats such as HTML, VTT, and TXT, plus an available command-line interface for scripted use. Pricing varies by plan. Check the official website for current pricing.

Best suited for

Researchers transcribing qualitative interviews while keeping data on their own machine
Journalists generating diarized transcripts of recorded conversations
Editing and correcting transcripts in a synchronized audio-and-text editor

Feature	DialDesk	noScribe
Core capability	Real-time recording and transcription of 100% of calls, chats, and WhatsApp messages	Fully local transcription using Whisper via faster-whisper
Standout feature	AI-powered QA scoring against customizable rubrics (script adherence, empathy, compliance, resolution)	Speaker diarization with pyannote (automatic or manual speaker counts)
Team usage	Sentiment and emotion analysis detecting frustration, churn signals, and compliance risk in real time	Support for around 60 languages
Integrations	Auto call summarization and logging that pushes notes into the CRM	Synchronized companion editor (noScribeEdit) with playback follow-along
Languages & capture	Real-time supervisor dashboards with live agent performance and quality metrics	Batch transcription, pause detection, and experimental overlapping-speech detection
Best-fit workflow	In-call agent assist with next-best-action prompts and CRM screen-pop integrations	Exports to HTML, VTT, and TXT plus a command-line interface

DialDesk vs noScribe

About DialDesk

About noScribe

Pricing comparison

Feature table

Best for

Pros & cons

FAQ

Is DialDesk or noScribe better for AI meeting notes?

How do DialDesk and noScribe compare on price?

Can I use both DialDesk and noScribe?

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