Is DialDesk or Motion AI Notetaker better for AI meeting notes?

It depends on your workflow. DialDesk is strong for automatically scoring and auditing 100% of agent calls and chats for quality and compliance, while Motion AI Notetaker is strong for managers turning meeting action items into scheduled tasks automatically. Both transcribe and summarize meetings.

How do DialDesk and Motion AI Notetaker compare on price?

DialDesk is a free tier with paid upgrades and Motion AI Notetaker is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both DialDesk and Motion AI Notetaker?

You can — some teams pair them when each covers a different part of the meeting workflow.

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DialDesk vs Motion AI Notetaker

DialDesk: DialDesk is an India-based managed customer-experience platform whose CallMaster product uses AI to transcribe and audit 100% of contact-center calls, chats, and WhatsApp messages for quality, sentiment, and compliance. Motion AI Notetaker: AI notetaker inside Motion's productivity suite that joins calls, transcribes and summarizes them, and converts action items into scheduled tasks. This comparison weighs them on pricing, features, and everyday workflow fit.

How Hosiqo compares and tests tools

Final recommendation

Shortlist DialDesk when automatically scoring and auditing 100% of agent calls and chats for quality and compliance matters most, and Motion AI Notetaker when teams that want notes and to-dos in one productivity platform matters most. Run both through a week of actual calls to see which suits your workflow.

DialDesk

CustomAI Meeting Assistants

DialDesk is an India-based managed customer-experience platform whose CallMaster product uses AI to transcribe and audit 100% of contact-center calls, chats, and WhatsApp messages for quality, sentiment, and compliance.

AI-powered QA scoring against customizable rubrics (script adherence, empathy, compliance, resolution)Auto call summarization and logging that pushes notes into the CRMIn-call agent assist with next-best-action prompts and CRM screen-pop integrations

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Motion AI Notetaker

CustomAI Meeting Assistants

About DialDesk

DialDesk is an Indian customer-experience company that pairs managed contact-center operations with an AI software layer called CallMaster, available either bundled with its managed service or as standalone SaaS for businesses running their own agents. Its conversation-intelligence engine records and transcribes interactions in real time across voice calls, live chat, and WhatsApp, processing voice tone, speech pacing, and language patterns to create structured records as conversations happen. Using NLP, speech analytics, and sentiment analysis, the platform automatically scores 100% of interactions against customizable QA rubrics covering script adherence, empathy, product accuracy, mandatory disclosures, resolution quality, and compliance, returning scores within seconds of a call ending. Real-time dashboards surface customer frustration, churn signals, and compliance risks for supervisors, while auto call summarization logs notes back to the CRM. It is aimed at startups, SMBs, and growth-stage enterprises in sectors like e-commerce, BFSI, healthcare, and SaaS that want automated quality monitoring and agent coaching across every customer conversation rather than manual sampling.

Best suited for

Automatically scoring and auditing 100% of agent calls and chats for quality and compliance
Monitoring customer sentiment and churn risk in real time across support conversations
Generating post-call summaries and CRM logs to reduce agent documentation time

About Motion AI Notetaker

Motion's AI Notetaker is the meeting-capture feature within Motion, a broader AI productivity and work-management platform. When enabled, the notetaker automatically joins virtual calls on Zoom, Google Meet and Microsoft Teams, records video and audio, and transcribes the conversation, then generates structured summaries covering attendees, key points, decisions, context and action items shortly after the meeting ends. Transcripts, recordings and notes are stored together in a dedicated meeting-notes area and are searchable, with summary sections linked back to the relevant moment in the recording so users can jump to a specific point. Its distinguishing feature is the tie-in with Motion's task and calendar engine: action items surfaced from a meeting can be turned into tasks with assignees, deadlines and durations, and then automatically scheduled around the user's existing commitments. The notetaker supports transcription across many spoken languages while keeping summaries in English for consistency. Motion is aimed at busy professionals, managers and teams who want their meeting notes to flow directly into an actionable, automatically scheduled to-do list rather than living in a separate notes tool. Pricing varies by plan. Check the official website for current pricing.

Best suited for

Managers turning meeting action items into scheduled tasks automatically
Teams that want notes and to-dos in one productivity platform
Professionals tracking decisions across many recurring meetings

Feature	DialDesk	Motion AI Notetaker
Core capability	Real-time recording and transcription of 100% of calls, chats, and WhatsApp messages	Auto-joins Zoom, Google Meet and Microsoft Teams calls
Standout feature	AI-powered QA scoring against customizable rubrics (script adherence, empathy, compliance, resolution)	Records and transcribes meetings with multilingual transcription support
Team usage	Sentiment and emotion analysis detecting frustration, churn signals, and compliance risk in real time	Structured summaries with attendees, key points, decisions and action items
Integrations	Auto call summarization and logging that pushes notes into the CRM	Action items convertible into scheduled tasks with deadlines
Languages & capture	Real-time supervisor dashboards with live agent performance and quality metrics	Searchable notes linked to timestamps in the recording
Best-fit workflow	In-call agent assist with next-best-action prompts and CRM screen-pop integrations	Part of an integrated productivity and calendar platform

DialDesk vs Motion AI Notetaker

About DialDesk

About Motion AI Notetaker

Pricing comparison

Feature table

Best for

Pros & cons

FAQ

Is DialDesk or Motion AI Notetaker better for AI meeting notes?

How do DialDesk and Motion AI Notetaker compare on price?

Can I use both DialDesk and Motion AI Notetaker?

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