Is DialDesk or MeetCatch better for AI meeting notes?

It depends on your workflow. DialDesk is strong for automatically scoring and auditing 100% of agent calls and chats for quality and compliance, while MeetCatch is strong for sales reps and consultants capturing call notes without alerting clients to a recording bot. Both transcribe and summarize meetings.

How do DialDesk and MeetCatch compare on price?

DialDesk is a free tier with paid upgrades and MeetCatch is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both DialDesk and MeetCatch?

Sure. Running both makes sense when their strengths don't overlap and the budget allows.

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DialDesk vs MeetCatch

DialDesk: DialDesk is an India-based managed customer-experience platform whose CallMaster product uses AI to transcribe and audit 100% of contact-center calls, chats, and WhatsApp messages for quality, sentiment, and compliance. MeetCatch: A no-bot Chrome extension that runs in a private side panel during Google Meet calls and produces cleaned-up English transcripts and summaries. The right pick comes down to team size, budget, and the workflows you want to automate.

How Hosiqo compares and tests tools

Final recommendation

Shortlist DialDesk when automatically scoring and auditing 100% of agent calls and chats for quality and compliance matters most, and MeetCatch when product managers and team leads summarizing recurring meetings into shareable bullet-point notes matters most. Test each on your own meetings; the right choice tends to become obvious quickly.

DialDesk

CustomAI Meeting Assistants

DialDesk is an India-based managed customer-experience platform whose CallMaster product uses AI to transcribe and audit 100% of contact-center calls, chats, and WhatsApp messages for quality, sentiment, and compliance.

AI-powered QA scoring against customizable rubrics (script adherence, empathy, compliance, resolution)Auto call summarization and logging that pushes notes into the CRMIn-call agent assist with next-best-action prompts and CRM screen-pop integrations

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MeetCatch

CustomAI Meeting Assistants

About DialDesk

DialDesk is an Indian customer-experience company that pairs managed contact-center operations with an AI software layer called CallMaster, available either bundled with its managed service or as standalone SaaS for businesses running their own agents. Its conversation-intelligence engine records and transcribes interactions in real time across voice calls, live chat, and WhatsApp, processing voice tone, speech pacing, and language patterns to create structured records as conversations happen. Using NLP, speech analytics, and sentiment analysis, the platform automatically scores 100% of interactions against customizable QA rubrics covering script adherence, empathy, product accuracy, mandatory disclosures, resolution quality, and compliance, returning scores within seconds of a call ending. Real-time dashboards surface customer frustration, churn signals, and compliance risks for supervisors, while auto call summarization logs notes back to the CRM. It is aimed at startups, SMBs, and growth-stage enterprises in sectors like e-commerce, BFSI, healthcare, and SaaS that want automated quality monitoring and agent coaching across every customer conversation rather than manual sampling.

Best suited for

Automatically scoring and auditing 100% of agent calls and chats for quality and compliance
Monitoring customer sentiment and churn risk in real time across support conversations
Generating post-call summaries and CRM logs to reduce agent documentation time

About MeetCatch

MeetCatch is a lightweight AI note-taking Chrome extension built exclusively for Google Meet. Instead of joining a call as a separate bot participant, it runs locally in the browser and activates automatically in a private side panel, so other attendees receive no join notification and nothing visibly records the screen. As the meeting proceeds, MeetCatch processes the call audio through its extension environment, then generates a clean, formatted summary rather than a raw word-for-word dump. Its auto-editing cleans up notes by fixing grammar and typos, removing filler words, and structuring content into readable paragraphs and bullet points. It also handles mixed-language conversations and outputs the transcript and summary in English. When the meeting ends, the finished notes can be exported as TXT or PDF. The company positions it for people who live in meetings, such as sales teams, product managers, consultants, freelancers, and students. On privacy, MeetCatch states it does not store meeting audio after processing is complete.

Best suited for

Sales reps and consultants capturing call notes without alerting clients to a recording bot
Product managers and team leads summarizing recurring meetings into shareable bullet-point notes
Professionals in multilingual meetings who need clean English summaries and transcripts

Feature	DialDesk	MeetCatch
Core capability	Real-time recording and transcription of 100% of calls, chats, and WhatsApp messages	No-bot capture that runs as a browser extension and never joins the call as a participant
Standout feature	AI-powered QA scoring against customizable rubrics (script adherence, empathy, compliance, resolution)	Private side panel that activates automatically when you join a Google Meet
Team usage	Sentiment and emotion analysis detecting frustration, churn signals, and compliance risk in real time	AI summaries that capture intent rather than producing a raw word-for-word transcript
Integrations	Auto call summarization and logging that pushes notes into the CRM	Auto-editing that fixes grammar and typos, removes filler words, and structures notes into paragraphs and bullets
Languages & capture	Real-time supervisor dashboards with live agent performance and quality metrics	Multi-language handling that processes mixed-language meetings and outputs results in English
Best-fit workflow	In-call agent assist with next-best-action prompts and CRM screen-pop integrations	Export of finished notes as TXT or PDF

DialDesk vs MeetCatch

About DialDesk

About MeetCatch

Pricing comparison

Feature table

Best for

Pros & cons

FAQ

Is DialDesk or MeetCatch better for AI meeting notes?

How do DialDesk and MeetCatch compare on price?

Can I use both DialDesk and MeetCatch?

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