Is DialDesk or Lindy better for AI meeting notes?

It depends on your workflow. DialDesk is strong for automatically scoring and auditing 100% of agent calls and chats for quality and compliance, while Lindy is strong for capturing and summarizing sales and client calls. Both transcribe and summarize meetings.

How do DialDesk and Lindy compare on price?

DialDesk is a free tier with paid upgrades and Lindy is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both DialDesk and Lindy?

Yes. Many teams run more than one meeting assistant when the workflows are complementary.

Home/DialDesk vs Lindy

DialDesk vs Lindy

DialDesk: DialDesk is an India-based managed customer-experience platform whose CallMaster product uses AI to transcribe and audit 100% of contact-center calls, chats, and WhatsApp messages for quality, sentiment, and compliance. Lindy: AI assistant that joins calls to record, transcribe, and summarize meetings and run follow-up tasks. Below, they line up on price, capture method, and how each fits a real meeting stack.

How Hosiqo compares and tests tools

Final recommendation

Shortlist DialDesk when automatically scoring and auditing 100% of agent calls and chats for quality and compliance matters most, and Lindy when automating follow-up emails and crm updates after meetings matters most. Try them side by side on real calls before deciding — needs vary by team.

DialDesk

CustomAI Meeting Assistants

DialDesk is an India-based managed customer-experience platform whose CallMaster product uses AI to transcribe and audit 100% of contact-center calls, chats, and WhatsApp messages for quality, sentiment, and compliance.

AI-powered QA scoring against customizable rubrics (script adherence, empathy, compliance, resolution)Auto call summarization and logging that pushes notes into the CRMIn-call agent assist with next-best-action prompts and CRM screen-pop integrations

Details Visit

Lindy

CustomAI Meeting Assistants

AI assistant that joins calls to record, transcribe, and summarize meetings and run follow-up tasks.

About DialDesk

DialDesk is an Indian customer-experience company that pairs managed contact-center operations with an AI software layer called CallMaster, available either bundled with its managed service or as standalone SaaS for businesses running their own agents. Its conversation-intelligence engine records and transcribes interactions in real time across voice calls, live chat, and WhatsApp, processing voice tone, speech pacing, and language patterns to create structured records as conversations happen. Using NLP, speech analytics, and sentiment analysis, the platform automatically scores 100% of interactions against customizable QA rubrics covering script adherence, empathy, product accuracy, mandatory disclosures, resolution quality, and compliance, returning scores within seconds of a call ending. Real-time dashboards surface customer frustration, churn signals, and compliance risks for supervisors, while auto call summarization logs notes back to the CRM. It is aimed at startups, SMBs, and growth-stage enterprises in sectors like e-commerce, BFSI, healthcare, and SaaS that want automated quality monitoring and agent coaching across every customer conversation rather than manual sampling.

Best suited for

Automatically scoring and auditing 100% of agent calls and chats for quality and compliance
Monitoring customer sentiment and churn risk in real time across support conversations
Generating post-call summaries and CRM logs to reduce agent documentation time

About Lindy

Lindy is an AI assistant platform whose meeting notetaker joins video calls to record, transcribe, and summarize conversations, and then automate follow-up work. For meetings, Lindy connects to Zoom, Google Meet, and Microsoft Teams, captures the call, transcribes the discussion in real time, and produces summaries with action items, along with searchable transcripts for later reference. What distinguishes Lindy from a standalone notetaker is that it is part of a broader AI assistant and automation system: after a meeting it can use the transcript to draft follow-up emails, update a CRM, schedule the next meeting, and trigger other workflows across connected apps such as Gmail, Slack, and calendar tools. Users can configure the meeting notetaker from a template and extend it with custom automations. Lindy is aimed at professionals and teams who want their meeting recordings and notes to flow directly into downstream tasks, particularly sales, customer-facing, and operations roles that rely heavily on post-meeting actions and tooling integrations. Pricing varies by plan. Check the official website for current pricing.

Best suited for

Capturing and summarizing sales and client calls
Automating follow-up emails and CRM updates after meetings
Keeping searchable records of recurring team meetings

Feature	DialDesk	Lindy
Core capability	Real-time recording and transcription of 100% of calls, chats, and WhatsApp messages	Joins Zoom, Google Meet, and Microsoft Teams to record meetings
Standout feature	AI-powered QA scoring against customizable rubrics (script adherence, empathy, compliance, resolution)	Real-time transcription with summaries and action items
Team usage	Sentiment and emotion analysis detecting frustration, churn signals, and compliance risk in real time	Searchable transcripts of past meetings
Integrations	Auto call summarization and logging that pushes notes into the CRM	Post-meeting automations such as drafting emails and updating a CRM
Languages & capture	Real-time supervisor dashboards with live agent performance and quality metrics	Integrations with apps like Gmail, Slack, and calendars
Best-fit workflow	In-call agent assist with next-best-action prompts and CRM screen-pop integrations	Joins Zoom, Google Meet, and Microsoft Teams to record meetings

DialDesk vs Lindy

About DialDesk

About Lindy

Pricing comparison

Feature table

Best for

Pros & cons

FAQ

Is DialDesk or Lindy better for AI meeting notes?

How do DialDesk and Lindy compare on price?

Can I use both DialDesk and Lindy?

Related comparisons