Is DialDesk or Grava AI better for AI meeting notes?

It depends on your workflow. DialDesk is strong for automatically scoring and auditing 100% of agent calls and chats for quality and compliance, while Grava AI is strong for recording and transcribing in-person business meetings on a phone. Both transcribe and summarize meetings.

How do DialDesk and Grava AI compare on price?

DialDesk is a free tier with paid upgrades and Grava AI is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both DialDesk and Grava AI?

You can — some teams pair them when each covers a different part of the meeting workflow.

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DialDesk vs Grava AI

DialDesk: DialDesk is an India-based managed customer-experience platform whose CallMaster product uses AI to transcribe and audit 100% of contact-center calls, chats, and WhatsApp messages for quality, sentiment, and compliance. Grava AI: Brazilian AI meeting recorder app (by MeuGuru) that records, transcribes with speaker identification, summarizes meetings and answers questions about recordings. Below, they line up on price, capture method, and how each fits a real meeting stack.

How Hosiqo compares and tests tools

Final recommendation

Shortlist DialDesk when automatically scoring and auditing 100% of agent calls and chats for quality and compliance matters most, and Grava AI when capturing lectures or study sessions and generating summaries matters most. Test each on your own meetings; the right choice tends to become obvious quickly.

DialDesk

CustomAI Meeting Assistants

DialDesk is an India-based managed customer-experience platform whose CallMaster product uses AI to transcribe and audit 100% of contact-center calls, chats, and WhatsApp messages for quality, sentiment, and compliance.

AI-powered QA scoring against customizable rubrics (script adherence, empathy, compliance, resolution)Auto call summarization and logging that pushes notes into the CRMIn-call agent assist with next-best-action prompts and CRM screen-pop integrations

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Grava AI

CustomAI Meeting Assistants

About DialDesk

DialDesk is an Indian customer-experience company that pairs managed contact-center operations with an AI software layer called CallMaster, available either bundled with its managed service or as standalone SaaS for businesses running their own agents. Its conversation-intelligence engine records and transcribes interactions in real time across voice calls, live chat, and WhatsApp, processing voice tone, speech pacing, and language patterns to create structured records as conversations happen. Using NLP, speech analytics, and sentiment analysis, the platform automatically scores 100% of interactions against customizable QA rubrics covering script adherence, empathy, product accuracy, mandatory disclosures, resolution quality, and compliance, returning scores within seconds of a call ending. Real-time dashboards surface customer frustration, churn signals, and compliance risks for supervisors, while auto call summarization logs notes back to the CRM. It is aimed at startups, SMBs, and growth-stage enterprises in sectors like e-commerce, BFSI, healthcare, and SaaS that want automated quality monitoring and agent coaching across every customer conversation rather than manual sampling.

Best suited for

Automatically scoring and auditing 100% of agent calls and chats for quality and compliance
Monitoring customer sentiment and churn risk in real time across support conversations
Generating post-call summaries and CRM logs to reduce agent documentation time

About Grava AI

Grava AI is a Brazilian AI meeting-recorder app developed by MG Solucoes Digitais (MeuGuru), an EdTech company in Brazil. Available on iOS and Android, it records audio and automatically converts it to text with speaker identification, then produces intelligent summaries that condense long recordings into clear, topic-organized notes. Its transcription engine is oriented to Brazilian Portuguese, and the app also supports Spanish and English. Beyond transcription and summaries, Grava AI includes an interactive chat that lets users ask questions directly about a recording, a To-Do feature that turns recordings into editable task lists, and the ability to generate professional PDF reports. Practical touches include background uploads with a notification when a summary is ready, and automatic pause and resume when an incoming phone call interrupts recording so audio is not lost. The app receives frequent updates, indicating active development and maintenance. It is designed for professionals and students who need to capture meetings, classes and important conversations and quickly transform them into searchable transcripts, summaries and action items on their phone. As a mobile-first tool from a Brazilian developer with Portuguese-language focus, it fits the Latin American market for AI meeting capture. Pricing varies by plan. Check the official website for current pricing.

Best suited for

Recording and transcribing in-person business meetings on a phone
Capturing lectures or study sessions and generating summaries
Turning recorded conversations into task lists and PDF reports

Feature	DialDesk	Grava AI
Core capability	Real-time recording and transcription of 100% of calls, chats, and WhatsApp messages	Audio recording with automatic transcription and speaker identification
Standout feature	AI-powered QA scoring against customizable rubrics (script adherence, empathy, compliance, resolution)	AI-generated summaries with automatically detected topics
Team usage	Sentiment and emotion analysis detecting frustration, churn signals, and compliance risk in real time	Interactive chat to ask questions about a recording
Integrations	Auto call summarization and logging that pushes notes into the CRM	To-Do feature that turns recordings into editable task lists
Languages & capture	Real-time supervisor dashboards with live agent performance and quality metrics	Professional PDF report generation
Best-fit workflow	In-call agent assist with next-best-action prompts and CRM screen-pop integrations	Automatic pause and resume during incoming phone calls

DialDesk vs Grava AI

About DialDesk

About Grava AI

Pricing comparison

Feature table

Best for

Pros & cons

FAQ

Is DialDesk or Grava AI better for AI meeting notes?

How do DialDesk and Grava AI compare on price?

Can I use both DialDesk and Grava AI?

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