Is DialDesk or Fieldy better for AI meeting notes?

It depends on your workflow. DialDesk is strong for automatically scoring and auditing 100% of agent calls and chats for quality and compliance, while Fieldy is strong for capturing notes from in-person client or sales meetings. Both transcribe and summarize meetings.

How do DialDesk and Fieldy compare on price?

DialDesk is a free tier with paid upgrades and Fieldy is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both DialDesk and Fieldy?

Yes. Many teams run more than one meeting assistant when the workflows are complementary.

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DialDesk vs Fieldy

DialDesk: DialDesk is an India-based managed customer-experience platform whose CallMaster product uses AI to transcribe and audit 100% of contact-center calls, chats, and WhatsApp messages for quality, sentiment, and compliance. Fieldy: Wearable AI note taker that records in-person conversations and meetings, then transcribes and summarizes them automatically. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.

How Hosiqo compares and tests tools

Final recommendation

Shortlist DialDesk when automatically scoring and auditing 100% of agent calls and chats for quality and compliance matters most, and Fieldy when recording lectures, interviews, or field discussions for later review matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.

DialDesk

CustomAI Meeting Assistants

DialDesk is an India-based managed customer-experience platform whose CallMaster product uses AI to transcribe and audit 100% of contact-center calls, chats, and WhatsApp messages for quality, sentiment, and compliance.

AI-powered QA scoring against customizable rubrics (script adherence, empathy, compliance, resolution)Auto call summarization and logging that pushes notes into the CRMIn-call agent assist with next-best-action prompts and CRM screen-pop integrations

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Fieldy

CustomAI Meeting Assistants

About DialDesk

DialDesk is an Indian customer-experience company that pairs managed contact-center operations with an AI software layer called CallMaster, available either bundled with its managed service or as standalone SaaS for businesses running their own agents. Its conversation-intelligence engine records and transcribes interactions in real time across voice calls, live chat, and WhatsApp, processing voice tone, speech pacing, and language patterns to create structured records as conversations happen. Using NLP, speech analytics, and sentiment analysis, the platform automatically scores 100% of interactions against customizable QA rubrics covering script adherence, empathy, product accuracy, mandatory disclosures, resolution quality, and compliance, returning scores within seconds of a call ending. Real-time dashboards surface customer frustration, churn signals, and compliance risks for supervisors, while auto call summarization logs notes back to the CRM. It is aimed at startups, SMBs, and growth-stage enterprises in sectors like e-commerce, BFSI, healthcare, and SaaS that want automated quality monitoring and agent coaching across every customer conversation rather than manual sampling.

Best suited for

Automatically scoring and auditing 100% of agent calls and chats for quality and compliance
Monitoring customer sentiment and churn risk in real time across support conversations
Generating post-call summaries and CRM logs to reduce agent documentation time

About Fieldy

Fieldy is a wearable AI note taker built for capturing real-world, in-person conversations and meetings rather than only online calls. The device is a small clip-on or pendant-style wearable that can be worn around the neck or on the wrist, capturing audio hands-free or via a button press. Once a conversation is captured, Fieldy's companion app transcribes the speech, automatically splits longer recordings into segments, and generates concise summaries. It can extract action items and reminders from what was said, and it offers an AI chat interface so users can search and ask questions about their past conversation history. Because it does not depend on a meeting bot joining a video call, Fieldy is aimed at people whose important discussions happen face to face, such as professionals in field roles, sales and client-facing workers, students, and anyone who wants a record of hallway chats, errands, and one-on-one meetings. It pairs the convenience of an always-available recorder with AI summarization so users can stay present in a conversation instead of taking manual notes. Pricing varies by plan. Check the official website for current pricing.

Best suited for

Capturing notes from in-person client or sales meetings
Recording lectures, interviews, or field discussions for later review
Building a searchable personal record of day-to-day conversations

Feature	DialDesk	Fieldy
Core capability	Real-time recording and transcription of 100% of calls, chats, and WhatsApp messages	Wearable hardware device (clip, pendant, or wrist) for hands-free capture
Standout feature	AI-powered QA scoring against customizable rubrics (script adherence, empathy, compliance, resolution)	Real-time transcription of in-person conversations
Team usage	Sentiment and emotion analysis detecting frustration, churn signals, and compliance risk in real time	Automatic AI-generated summaries of captured audio
Integrations	Auto call summarization and logging that pushes notes into the CRM	Action items and reminders extracted from conversations
Languages & capture	Real-time supervisor dashboards with live agent performance and quality metrics	AI chat interface to search and query past conversations
Best-fit workflow	In-call agent assist with next-best-action prompts and CRM screen-pop integrations	USB-C charging with multi-day battery and privacy indicator light

DialDesk vs Fieldy

About DialDesk

About Fieldy

Pricing comparison

Feature table

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Pros & cons

FAQ

Is DialDesk or Fieldy better for AI meeting notes?

How do DialDesk and Fieldy compare on price?

Can I use both DialDesk and Fieldy?

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