Is DialDesk or Fellow better for AI meeting notes?

It depends on your workflow. DialDesk is strong for automatically scoring and auditing 100% of agent calls and chats for quality and compliance, while Fellow is strong for automatically capturing notes, decisions, and action items during recurring team meetings. Both transcribe and summarize meetings.

How do DialDesk and Fellow compare on price?

DialDesk is a free tier with paid upgrades and Fellow is from $7/mo. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both DialDesk and Fellow?

You can — some teams pair them when each covers a different part of the meeting workflow.

Home/DialDesk vs Fellow

DialDesk vs Fellow

DialDesk: DialDesk is an India-based managed customer-experience platform whose CallMaster product uses AI to transcribe and audit 100% of contact-center calls, chats, and WhatsApp messages for quality, sentiment, and compliance. Fellow: Fellow is an AI meeting assistant that records, transcribes, and summarizes meetings across Zoom, Google Meet, Teams, and Webex, with automatic action items and an AI agent for follow-ups. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.

How Hosiqo compares and tests tools

Final recommendation

Shortlist DialDesk when automatically scoring and auditing 100% of agent calls and chats for quality and compliance matters most, and Fellow when recording and summarizing sales calls with automatic salesforce or hubspot updates matters most. Test each on your own meetings; the right choice tends to become obvious quickly.

DialDesk

CustomAI Meeting Assistants

DialDesk is an India-based managed customer-experience platform whose CallMaster product uses AI to transcribe and audit 100% of contact-center calls, chats, and WhatsApp messages for quality, sentiment, and compliance.

AI-powered QA scoring against customizable rubrics (script adherence, empathy, compliance, resolution)Auto call summarization and logging that pushes notes into the CRMIn-call agent assist with next-best-action prompts and CRM screen-pop integrations

Details Visit

Fellow

$7/moAI Meeting Assistants

Fellow is an AI meeting assistant that records, transcribes, and summarizes meetings across Zoom, Google Meet, Teams, and Webex, with automatic action items and an AI agent for follow-ups.

About DialDesk

DialDesk is an Indian customer-experience company that pairs managed contact-center operations with an AI software layer called CallMaster, available either bundled with its managed service or as standalone SaaS for businesses running their own agents. Its conversation-intelligence engine records and transcribes interactions in real time across voice calls, live chat, and WhatsApp, processing voice tone, speech pacing, and language patterns to create structured records as conversations happen. Using NLP, speech analytics, and sentiment analysis, the platform automatically scores 100% of interactions against customizable QA rubrics covering script adherence, empathy, product accuracy, mandatory disclosures, resolution quality, and compliance, returning scores within seconds of a call ending. Real-time dashboards surface customer frustration, churn signals, and compliance risks for supervisors, while auto call summarization logs notes back to the CRM. It is aimed at startups, SMBs, and growth-stage enterprises in sectors like e-commerce, BFSI, healthcare, and SaaS that want automated quality monitoring and agent coaching across every customer conversation rather than manual sampling.

Best suited for

Automatically scoring and auditing 100% of agent calls and chats for quality and compliance
Monitoring customer sentiment and churn risk in real time across support conversations
Generating post-call summaries and CRM logs to reduce agent documentation time

About Fellow

Fellow (fellow.ai, formerly fellow.app) is an AI meeting assistant focused on privacy and security. It records and transcribes meetings with real-time transcripts in 90+ languages, generates structured summaries, and automatically extracts and assigns action items. Recordings can run with a visible bot or "botless" directly from the desktop apps (Mac/Windows), and mobile apps capture in-person conversations. Its AskFellow AI agent searches across meetings you have access to, then drafts follow-up emails, memos, and CRM updates. Fellow works with Zoom, Google Meet, Microsoft Teams, Webex, Slack Huddles, phone calls, and in-person meetings, and integrates with 50+ tools including Salesforce, HubSpot, Asana, Jira, Linear, Notion, Confluence, Slack, and Zapier. It offers SOC 2, HIPAA, and GDPR compliance. The free plan includes a lifetime cap of 5 AI notes and 5 AI recordings per user.

Best suited for

Automatically capturing notes, decisions, and action items during recurring team meetings
Recording and summarizing sales calls with automatic Salesforce or HubSpot updates
Querying past meetings to retrieve context, decisions, and follow-ups via an AI agent
Documenting client or analyst meetings in regulated industries needing compliance controls

Feature	DialDesk	Fellow
Core capability	Real-time recording and transcription of 100% of calls, chats, and WhatsApp messages	AI transcription
Standout feature	AI-powered QA scoring against customizable rubrics (script adherence, empathy, compliance, resolution)	Meeting summaries
Team usage	Sentiment and emotion analysis detecting frustration, churn signals, and compliance risk in real time	Action item tracking
Integrations	Auto call summarization and logging that pushes notes into the CRM	Botless recording
Languages & capture	Real-time supervisor dashboards with live agent performance and quality metrics	AskFellow AI agent
Best-fit workflow	In-call agent assist with next-best-action prompts and CRM screen-pop integrations	AI transcription

DialDesk vs Fellow

About DialDesk

About Fellow

Pricing comparison

Feature table

Best for

Pros & cons

FAQ

Is DialDesk or Fellow better for AI meeting notes?

How do DialDesk and Fellow compare on price?

Can I use both DialDesk and Fellow?

Related comparisons