Is DialDesk or Exec better for AI meeting notes?

It depends on your workflow. DialDesk is strong for automatically scoring and auditing 100% of agent calls and chats for quality and compliance, while Exec is strong for practicing cold calls, discovery, and objection handling safely. Both transcribe and summarize meetings.

How do DialDesk and Exec compare on price?

DialDesk is a free tier with paid upgrades and Exec is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both DialDesk and Exec?

Yes. Many teams run more than one meeting assistant when the workflows are complementary.

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DialDesk vs Exec

DialDesk: DialDesk is an India-based managed customer-experience platform whose CallMaster product uses AI to transcribe and audit 100% of contact-center calls, chats, and WhatsApp messages for quality, sentiment, and compliance. Exec: Voice-based AI roleplay platform that lets sales reps practice high-stakes conversations against realistic AI buyers and get instant coaching. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.

How Hosiqo compares and tests tools

Final recommendation

Shortlist DialDesk when automatically scoring and auditing 100% of agent calls and chats for quality and compliance matters most, and Exec when rehearsing product demos and presentations with screen sharing matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.

DialDesk

CustomAI Meeting Assistants

DialDesk is an India-based managed customer-experience platform whose CallMaster product uses AI to transcribe and audit 100% of contact-center calls, chats, and WhatsApp messages for quality, sentiment, and compliance.

AI-powered QA scoring against customizable rubrics (script adherence, empathy, compliance, resolution)Auto call summarization and logging that pushes notes into the CRMIn-call agent assist with next-best-action prompts and CRM screen-pop integrations

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Exec

CustomAI Meeting Assistants

Voice-based AI roleplay platform that lets sales reps practice high-stakes conversations against realistic AI buyers and get instant coaching.

About DialDesk

DialDesk is an Indian customer-experience company that pairs managed contact-center operations with an AI software layer called CallMaster, available either bundled with its managed service or as standalone SaaS for businesses running their own agents. Its conversation-intelligence engine records and transcribes interactions in real time across voice calls, live chat, and WhatsApp, processing voice tone, speech pacing, and language patterns to create structured records as conversations happen. Using NLP, speech analytics, and sentiment analysis, the platform automatically scores 100% of interactions against customizable QA rubrics covering script adherence, empathy, product accuracy, mandatory disclosures, resolution quality, and compliance, returning scores within seconds of a call ending. Real-time dashboards surface customer frustration, churn signals, and compliance risks for supervisors, while auto call summarization logs notes back to the CRM. It is aimed at startups, SMBs, and growth-stage enterprises in sectors like e-commerce, BFSI, healthcare, and SaaS that want automated quality monitoring and agent coaching across every customer conversation rather than manual sampling.

Best suited for

Automatically scoring and auditing 100% of agent calls and chats for quality and compliance
Monitoring customer sentiment and churn risk in real time across support conversations
Generating post-call summaries and CRM logs to reduce agent documentation time

About Exec

Exec is an AI roleplay and training platform designed to help sales reps, leaders, and support staff practice high-stakes conversations before they happen with real customers. Its core function is generating voice-based AI characters that simulate buyers and other counterparts, complete with industry context and customizable traits, so reps can rehearse cold calls, discovery, negotiation, and objection handling in unscripted, dynamic conversations. The platform supports custom scenario creation and includes screen-sharing functionality so reps can practice product demos and presentations, not just talk tracks. After each roleplay, Exec provides instant performance insights, including actionable improvement tips and an AI coach that can explain scores, surface growth areas, and run short follow-up sessions to work through specific gaps. For managers and enablement teams, Exec offers analytics dashboards tracking skill development over time, performance trending, leaderboards, certification, and integration with existing learning management systems. It maintains SOC 2 Type II certification and states it does not use customer data to train its models. Exec is aimed at enterprise sales and revenue teams that want to close the gap between training content and real behavior change through repeated, measurable practice. Pricing varies by plan. Check the official website for current pricing.

Best suited for

Practicing cold calls, discovery, and objection handling safely
Rehearsing product demos and presentations with screen sharing
Tracking rep skill development and certification across a team

Feature	DialDesk	Exec
Core capability	Real-time recording and transcription of 100% of calls, chats, and WhatsApp messages	Voice-based AI roleplay with customizable buyer personas
Standout feature	AI-powered QA scoring against customizable rubrics (script adherence, empathy, compliance, resolution)	Custom scenario creation for realistic practice situations
Team usage	Sentiment and emotion analysis detecting frustration, churn signals, and compliance risk in real time	Screen-sharing practice for demos and presentations
Integrations	Auto call summarization and logging that pushes notes into the CRM	AI coach that explains scores and runs follow-up sessions
Languages & capture	Real-time supervisor dashboards with live agent performance and quality metrics	Manager dashboards with skill tracking, leaderboards, and certification
Best-fit workflow	In-call agent assist with next-best-action prompts and CRM screen-pop integrations	Voice-based AI roleplay with customizable buyer personas

DialDesk vs Exec

About DialDesk

About Exec

Pricing comparison

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FAQ

Is DialDesk or Exec better for AI meeting notes?

How do DialDesk and Exec compare on price?

Can I use both DialDesk and Exec?

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