Convin: AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails. Zeemo: Zeemo is an AI auto-captioning and transcription tool that converts videos, podcasts, interviews, and voice recordings into text and time-synced subtitles, with translation into many languages. Below, they line up on price, capture method, and how each fits a real meeting stack.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Convin when automating quality assurance across all contact-center interactions matters most, and Zeemo when auto-generating and styling captions for social media and youtube videos matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails.
Zeemo is an AI auto-captioning and transcription tool that converts videos, podcasts, interviews, and voice recordings into text and time-synced subtitles, with translation into many languages.
Convin is an AI-backed conversation intelligence platform built primarily for contact centers and sales teams that handle high volumes of customer interactions. Its core function is to capture and analyze the full range of conversations, recording calls and ingesting chats and emails, then generating transcriptions and concise summaries for each interaction. On top of that data, Convin's AI analyzes conversations to detect buying signals, objections, competitor mentions, sentiment shifts, and recurring pain points, and it builds searchable conversation libraries. The platform applies automated call scoring for quality, sentiment, and compliance, which replaces sampling-based manual QA by evaluating interactions at scale rather than a small subset. Convin also offers real-time coaching cues and agent assistance during live calls, along with role-based dashboards for agents, managers, and leaders so each can see relevant performance data. It integrates with CRM systems to capture action items and next steps for follow-up. Convin serves regulated and high-volume industries such as fintech, banking, healthcare, real estate, and retail, and is aimed at teams that want data-driven coaching and quality assurance rather than subjective spot checks. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Zeemo is an AI-powered captioning, subtitling, and transcription platform aimed at content creators, podcasters, YouTubers, educators, and marketing teams. Users upload an audio or video file (or paste a video link), and Zeemo's speech recognition automatically converts the speech into time-synced captions or a plain-text transcript. Beyond social-video subtitles, it offers a dedicated transcription service for recorded interviews, meetings, lectures, podcasts, songs, and voice recordings, producing editable text that can be exported. It supports a broad set of languages for recognition and can translate captions and subtitles into many additional languages for localized content. A batch-editing interface lets users correct and refine transcripts efficiently, and captions can be styled with fonts, colors, templates, emojis, and effects before export. Outputs include caption-burned video plus subtitle and text formats such as SRT, ASS, and TXT. Zeemo runs in the browser with no install required and also offers dedicated iOS and Android apps for transcribing and captioning on the go.
Best suited for
Convin is a free tier with paid upgrades (freemium); Zeemo is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Convin | Zeemo |
|---|---|---|
| Core capability | Automatic recording and transcription of calls, chats, and emails | AI auto-captioning that generates time-synced subtitles from video and audio |
| Standout feature | AI call scoring for quality, sentiment, and compliance | Audio/video transcription for interviews, meetings, lectures, podcasts, and voice recordings |
| Team usage | Real-time agent coaching cues and live assistance | Multilingual subtitle recognition with translation into many additional languages |
| Integrations | Searchable conversation library with buying-signal and objection detection | Batch transcript and subtitle editing for fast corrections |
| Languages & capture | Role-based dashboards for agents, managers, and leaders | Caption styling with fonts, colors, templates, emojis, GIFs, and stickers |
| Best-fit workflow | Automatic recording and transcription of calls, chats, and emails | Export to multiple formats including captioned video, SRT, ASS, and TXT |
Convin
Choose Convin if you need automating quality assurance across all contact-center interactions — strengths include analyzes interactions across voice, chat, and email channels.
Zeemo
Choose Zeemo if you need transcribing recorded interviews, podcasts, and voice recordings into editable text — strengths include handles both polished social-video captions and plain transcription of meetings, interviews, and podcasts.
Convin
Zeemo
It depends on your workflow. Convin is strong for automating quality assurance across all contact-center interactions, while Zeemo is strong for transcribing recorded interviews, podcasts, and voice recordings into editable text. Both transcribe and summarize meetings.
Convin is a free tier with paid upgrades and Zeemo is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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