Convin: AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails. Daglo: Korean all-in-one AI notetaker by Action Power that records, transcribes, and summarizes meetings and lectures, with strong Korean recognition and post-recording tools. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Convin when automating quality assurance across all contact-center interactions matters most, and Daglo when students and researchers transcribing and reviewing lectures matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails.
Korean all-in-one AI notetaker by Action Power that records, transcribes, and summarizes meetings and lectures, with strong Korean recognition and post-recording tools.
Convin is an AI-backed conversation intelligence platform built primarily for contact centers and sales teams that handle high volumes of customer interactions. Its core function is to capture and analyze the full range of conversations, recording calls and ingesting chats and emails, then generating transcriptions and concise summaries for each interaction. On top of that data, Convin's AI analyzes conversations to detect buying signals, objections, competitor mentions, sentiment shifts, and recurring pain points, and it builds searchable conversation libraries. The platform applies automated call scoring for quality, sentiment, and compliance, which replaces sampling-based manual QA by evaluating interactions at scale rather than a small subset. Convin also offers real-time coaching cues and agent assistance during live calls, along with role-based dashboards for agents, managers, and leaders so each can see relevant performance data. It integrates with CRM systems to capture action items and next steps for follow-up. Convin serves regulated and high-volume industries such as fintech, banking, healthcare, real estate, and retail, and is aimed at teams that want data-driven coaching and quality assurance rather than subjective spot checks. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Daglo is a Korean AI notetaking and transcription platform operated by Action Power. It records or ingests audio files and converts them into text with summaries, positioned as an all-in-one tool for both meetings and lectures. Daglo is known for strong Korean speech recognition, particularly in maintaining sentence flow in complex or technical discussions where specialized terms and proper nouns appear frequently, making it popular in academic and business settings. Beyond basic transcription, Daglo emphasizes what it calls post-recording utilization: an AI chat that can analyze recordings and answer questions, template-based summaries tailored to different meeting types, keyword extraction for quick understanding and file organization, automatic quiz generation, slide-deck generation, and document translation. It supports transcription across roughly 14 to 16 languages including Korean and English, allowing it to handle international lectures and multilingual content. Daglo is frequently compared with other Korean services such as Clova Note in head-to-head reviews of Korean AI meeting tools, where it is highlighted for terminology recognition and varied summary templates. The service is actively operating and is described as a representative personal-productivity AI meeting minutes product in Korea, suited to individuals and teams who want to turn recordings into structured, reusable knowledge. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Convin is a free tier with paid upgrades (freemium); Daglo is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Convin | Daglo |
|---|---|---|
| Core capability | Automatic recording and transcription of calls, chats, and emails | Recording and file-upload transcription with AI summaries |
| Standout feature | AI call scoring for quality, sentiment, and compliance | Strong Korean speech recognition for technical and academic content |
| Team usage | Real-time agent coaching cues and live assistance | AI chat to query and analyze recordings |
| Integrations | Searchable conversation library with buying-signal and objection detection | Template-based summaries for different meeting types |
| Languages & capture | Role-based dashboards for agents, managers, and leaders | Keyword extraction, quiz generation, and slide-deck generation |
| Best-fit workflow | Automatic recording and transcription of calls, chats, and emails | Support for roughly 14-16 languages plus document translation |
Convin
Choose Convin if you need automating quality assurance across all contact-center interactions — strengths include analyzes interactions across voice, chat, and email channels.
Daglo
Choose Daglo if you need korean teams turning meeting recordings into structured summaries and action items — strengths include excellent korean recognition including specialized terminology.
Convin
Daglo
It depends on your workflow. Convin is strong for automating quality assurance across all contact-center interactions, while Daglo is strong for korean teams turning meeting recordings into structured summaries and action items. Both transcribe and summarize meetings.
Convin is a free tier with paid upgrades and Daglo is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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