Convin: AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails. Whisperit: Whisperit is a Swiss-hosted, AI-powered workspace for legal professionals that turns voice dictation into formatted legal documents and supports case analysis and research. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Convin when automating quality assurance across all contact-center interactions matters most, and Whisperit when reviewing and extracting key facts, parties, and timelines from case files and contracts matters most. Run both through a week of actual calls to see which suits your workflow.
AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails.
Whisperit is a Swiss-hosted, AI-powered workspace for legal professionals that turns voice dictation into formatted legal documents and supports case analysis and research.
Convin is an AI-backed conversation intelligence platform built primarily for contact centers and sales teams that handle high volumes of customer interactions. Its core function is to capture and analyze the full range of conversations, recording calls and ingesting chats and emails, then generating transcriptions and concise summaries for each interaction. On top of that data, Convin's AI analyzes conversations to detect buying signals, objections, competitor mentions, sentiment shifts, and recurring pain points, and it builds searchable conversation libraries. The platform applies automated call scoring for quality, sentiment, and compliance, which replaces sampling-based manual QA by evaluating interactions at scale rather than a small subset. Convin also offers real-time coaching cues and agent assistance during live calls, along with role-based dashboards for agents, managers, and leaders so each can see relevant performance data. It integrates with CRM systems to capture action items and next steps for follow-up. Convin serves regulated and high-volume industries such as fintech, banking, healthcare, real estate, and retail, and is aimed at teams that want data-driven coaching and quality assurance rather than subjective spot checks. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Whisperit is an AI-powered workspace built for lawyers, law firms, solo practitioners, and notaries. Its core is voice-first dictation: users speak naturally and Whisperit transcribes their words in real time, with speaker labels and legal-specific vocabulary, then turns the result into a structured, formatted legal document ready to review and edit. Beyond dictation, the platform analyzes uploaded case files, PDFs, and emails to extract parties, dates, and key facts, and offers legal research that returns cited answers from a user's documents and external legal databases. Drafting templates and style profiles apply firm-specific citation, numbering, and tone rules. It supports dictation and correspondence in German, French, Italian, Dutch, and English. Whisperit emphasizes security and compliance: data is hosted on Swiss servers, encrypted, and compliant with GDPR and Swiss data protection law, with team collaboration features including real-time editing and version tracking. Integrations include Microsoft Word, Outlook, Google Drive, OneDrive, SharePoint, Gmail, DocuSign, IncaMail, and PDF tools. It primarily serves European legal teams.
Best suited for
Convin is a free tier with paid upgrades (freemium); Whisperit is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | Convin | Whisperit |
|---|---|---|
| Core capability | Automatic recording and transcription of calls, chats, and emails | Real-time voice dictation transcribed into formatted legal documents |
| Standout feature | AI call scoring for quality, sentiment, and compliance | Speaker labels and legal-specific vocabulary recognition |
| Team usage | Real-time agent coaching cues and live assistance | Document analysis extracting parties, dates, and key facts from case files, PDFs, and emails |
| Integrations | Searchable conversation library with buying-signal and objection detection | Legal research returning cited answers from documents and external databases |
| Languages & capture | Role-based dashboards for agents, managers, and leaders | Drafting templates and style profiles enforcing firm-specific citation, numbering, and tone |
| Best-fit workflow | Automatic recording and transcription of calls, chats, and emails | Multilingual support across German, French, Italian, Dutch, and English |
Convin
Choose Convin if you need automating quality assurance across all contact-center interactions — strengths include analyzes interactions across voice, chat, and email channels.
Whisperit
Choose Whisperit if you need lawyers dictating and drafting formatted legal documents by voice — strengths include purpose-built for legal workflows with practice-area templates and legal vocabulary.
Convin
Whisperit
It depends on your workflow. Convin is strong for automating quality assurance across all contact-center interactions, while Whisperit is strong for lawyers dictating and drafting formatted legal documents by voice. Both transcribe and summarize meetings.
Convin is a free tier with paid upgrades and Whisperit is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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