Convin: AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails. Whisper Notes: Offline, on-device speech-to-text app for Mac and iPhone that records and transcribes meetings locally using Whisper, with auto meeting detection and summaries on Mac. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Convin when automating quality assurance across all contact-center interactions matters most, and Whisper Notes when transcribing lectures or interviews offline on a mac or iphone matters most. Run both through a week of actual calls to see which suits your workflow.
AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails.
Offline, on-device speech-to-text app for Mac and iPhone that records and transcribes meetings locally using Whisper, with auto meeting detection and summaries on Mac.
Convin is an AI-backed conversation intelligence platform built primarily for contact centers and sales teams that handle high volumes of customer interactions. Its core function is to capture and analyze the full range of conversations, recording calls and ingesting chats and emails, then generating transcriptions and concise summaries for each interaction. On top of that data, Convin's AI analyzes conversations to detect buying signals, objections, competitor mentions, sentiment shifts, and recurring pain points, and it builds searchable conversation libraries. The platform applies automated call scoring for quality, sentiment, and compliance, which replaces sampling-based manual QA by evaluating interactions at scale rather than a small subset. Convin also offers real-time coaching cues and agent assistance during live calls, along with role-based dashboards for agents, managers, and leaders so each can see relevant performance data. It integrates with CRM systems to capture action items and next steps for follow-up. Convin serves regulated and high-volume industries such as fintech, banking, healthcare, real estate, and retail, and is aimed at teams that want data-driven coaching and quality assurance rather than subjective spot checks. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Whisper Notes is an offline speech-to-text application for Mac and iPhone that records and transcribes meetings, lectures, and voice memos entirely on the device. It is built on OpenAI's Whisper speech recognition, with model options including Whisper Large V3 Turbo on Mac, Parakeet on iPhone, and SenseVoice for Asian languages, and it supports transcription across 100-plus languages. On Mac, the app can automatically detect when a meeting starts on platforms such as Microsoft Teams, Google Meet, and Zoom, then record and transcribe it locally without sending a bot into the call. Because processing is fully offline, the company states that data physically never leaves the device and that privacy is architectural rather than a policy promise. Additional Mac capabilities include auto-generated summaries and titles, on-device AI chat with longer transcripts, streaming transcription output, and system-wide dictation via the function key. Users can also import existing MP3, M4A, and WAV files for transcription and export results with timestamps. The product is sold as a one-time purchase per platform rather than a subscription. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Convin is a free tier with paid upgrades (freemium); Whisper Notes is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Convin | Whisper Notes |
|---|---|---|
| Core capability | Automatic recording and transcription of calls, chats, and emails | 100% offline, on-device transcription with Whisper-based models |
| Standout feature | AI call scoring for quality, sentiment, and compliance | Automatic meeting detection for Teams, Google Meet, and Zoom on Mac |
| Team usage | Real-time agent coaching cues and live assistance | Auto-generated summaries and titles for recordings on Mac |
| Integrations | Searchable conversation library with buying-signal and objection detection | On-device AI chat with longer transcripts |
| Languages & capture | Role-based dashboards for agents, managers, and leaders | Import of MP3, M4A, and WAV audio files for transcription |
| Best-fit workflow | Automatic recording and transcription of calls, chats, and emails | System-wide dictation via the function key on Mac |
Convin
Choose Convin if you need automating quality assurance across all contact-center interactions — strengths include analyzes interactions across voice, chat, and email channels.
Whisper Notes
Choose Whisper Notes if you need recording and transcribing confidential meetings without cloud uploads — strengths include audio and transcripts never leave the device.
Convin
Whisper Notes
It depends on your workflow. Convin is strong for automating quality assurance across all contact-center interactions, while Whisper Notes is strong for recording and transcribing confidential meetings without cloud uploads. Both transcribe and summarize meetings.
Convin is a free tier with paid upgrades and Whisper Notes is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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