Convin: AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails. Whisper Memos: iPhone and Apple Watch voice recorder that transcribes memos and meetings and emails you a formatted transcript with an AI summary. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Convin when automating quality assurance across all contact-center interactions matters most, and Whisper Memos when recording meetings and extracting action items via custom summary prompts matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails.
iPhone and Apple Watch voice recorder that transcribes memos and meetings and emails you a formatted transcript with an AI summary.
Convin is an AI-backed conversation intelligence platform built primarily for contact centers and sales teams that handle high volumes of customer interactions. Its core function is to capture and analyze the full range of conversations, recording calls and ingesting chats and emails, then generating transcriptions and concise summaries for each interaction. On top of that data, Convin's AI analyzes conversations to detect buying signals, objections, competitor mentions, sentiment shifts, and recurring pain points, and it builds searchable conversation libraries. The platform applies automated call scoring for quality, sentiment, and compliance, which replaces sampling-based manual QA by evaluating interactions at scale rather than a small subset. Convin also offers real-time coaching cues and agent assistance during live calls, along with role-based dashboards for agents, managers, and leaders so each can see relevant performance data. It integrates with CRM systems to capture action items and next steps for follow-up. Convin serves regulated and high-volume industries such as fintech, banking, healthcare, real estate, and retail, and is aimed at teams that want data-driven coaching and quality assurance rather than subjective spot checks. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Whisper Memos is an AI voice-recording app for iPhone and Apple Watch, created by independent developer Vojtech Rinik, that records spoken memos and delivers them back as nicely formatted email transcripts within seconds. You can start a recording from a one-tap iPhone lock-screen widget or hands-free from an Apple Watch complication, making it suited to quick capture of rambling thoughts, meeting notes, lectures, or journal entries. Under the hood it offers multiple transcription engines, including OpenAI Whisper, ElevenLabs, and Cohere, and supports many languages with automatic paragraphing. Every voice note can get an automatic AI summary, and you can create custom summary tabs with your own prompts, for example to extract action items from meeting notes or to reorganize thoughts by topic. The app supports importing audio files in formats such as MP3, M4A, WAV, AAC, and FLAC. An Agents system routes different memos to different destinations, and integrations cover Notion, Trello, Things 3, Todoist, Day One, Evernote, Reflect, and Drafts, plus thousands more via Zapier or Mail Drop. It markets itself explicitly as a dictaphone, an audio recorder for meetings, and a voice journaling app, and has been covered by outlets like Six Colors and MacSparky. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Convin is a free tier with paid upgrades (freemium); Whisper Memos is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Convin | Whisper Memos |
|---|---|---|
| Core capability | Automatic recording and transcription of calls, chats, and emails | One-tap iPhone lock-screen and hands-free Apple Watch recording |
| Standout feature | AI call scoring for quality, sentiment, and compliance | Multiple transcription engines (OpenAI Whisper, ElevenLabs, Cohere) |
| Team usage | Real-time agent coaching cues and live assistance | Automatic AI summaries with custom prompt-based summary tabs |
| Integrations | Searchable conversation library with buying-signal and objection detection | Transcripts delivered as formatted email with automatic paragraphs |
| Languages & capture | Role-based dashboards for agents, managers, and leaders | Audio file import (MP3, M4A, WAV, AAC, FLAC) |
| Best-fit workflow | Automatic recording and transcription of calls, chats, and emails | Integrations with Notion, Things 3, Todoist, Day One, and Zapier |
Convin
Choose Convin if you need automating quality assurance across all contact-center interactions — strengths include analyzes interactions across voice, chat, and email channels.
Whisper Memos
Choose Whisper Memos if you need dictating quick notes or ideas hands-free and receiving them by email — strengths include frictionless capture from lock screen or apple watch.
Convin
Whisper Memos
It depends on your workflow. Convin is strong for automating quality assurance across all contact-center interactions, while Whisper Memos is strong for dictating quick notes or ideas hands-free and receiving them by email. Both transcribe and summarize meetings.
Convin is a free tier with paid upgrades and Whisper Memos is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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