Convin: AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails. VozParaTexto: Portuguese AI audio and video transcription service with speaker identification and DOCX/SRT export, used for meetings, interviews and lectures. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Convin when automating quality assurance across all contact-center interactions matters most, and VozParaTexto when producing editable docx transcripts that can be turned into meeting minutes matters most. Try them side by side on real calls before deciding — needs vary by team.
AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails.
Portuguese AI audio and video transcription service with speaker identification and DOCX/SRT export, used for meetings, interviews and lectures.
Convin is an AI-backed conversation intelligence platform built primarily for contact centers and sales teams that handle high volumes of customer interactions. Its core function is to capture and analyze the full range of conversations, recording calls and ingesting chats and emails, then generating transcriptions and concise summaries for each interaction. On top of that data, Convin's AI analyzes conversations to detect buying signals, objections, competitor mentions, sentiment shifts, and recurring pain points, and it builds searchable conversation libraries. The platform applies automated call scoring for quality, sentiment, and compliance, which replaces sampling-based manual QA by evaluating interactions at scale rather than a small subset. Convin also offers real-time coaching cues and agent assistance during live calls, along with role-based dashboards for agents, managers, and leaders so each can see relevant performance data. It integrates with CRM systems to capture action items and next steps for follow-up. Convin serves regulated and high-volume industries such as fintech, banking, healthcare, real estate, and retail, and is aimed at teams that want data-driven coaching and quality assurance rather than subjective spot checks. Pricing varies by plan. Check the official website for current pricing.
Best suited for
VozParaTexto is an AI-powered transcription service focused on the Portuguese language, operating a Portugal edition at vozparatexto.pt and a Brazilian Portuguese edition at vozparatexto.com.br. The platform converts audio and video into text and is positioned for interviews, meetings, classes, podcasts and other recordings, with particular emphasis on handling Portuguese accents and terminology that generic international tools often struggle with. Features include automatic speaker identification that separates who is speaking, automatic captions, and export of transcriptions to formats such as TXT, DOCX and SRT, making it straightforward to turn a meeting recording into editable minutes or subtitle files. The service emphasizes speed, processing roughly an hour of audio in a few minutes, and supports additional languages including English, Spanish and French alongside its Portuguese specialty. On the security side, the platform states that files are encrypted and automatically deleted after processing. It offers a short free trial so users can test the output before committing. As a Portuguese-language transcription tool tailored to European and Brazilian Portuguese, VozParaTexto serves journalists, companies, students and professionals who need accurate written records of meetings and other spoken content without manual transcription. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Convin is a free tier with paid upgrades (freemium); VozParaTexto is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Convin | VozParaTexto |
|---|---|---|
| Core capability | Automatic recording and transcription of calls, chats, and emails | AI transcription of audio and video files |
| Standout feature | AI call scoring for quality, sentiment, and compliance | Automatic speaker identification separating who is speaking |
| Team usage | Real-time agent coaching cues and live assistance | Export to TXT, DOCX and SRT (subtitle) formats |
| Integrations | Searchable conversation library with buying-signal and objection detection | Optimized for European and Brazilian Portuguese accents and terminology |
| Languages & capture | Role-based dashboards for agents, managers, and leaders | Support for additional languages including English, Spanish and French |
| Best-fit workflow | Automatic recording and transcription of calls, chats, and emails | Encryption with automatic deletion of files after processing |
Convin
Choose Convin if you need automating quality assurance across all contact-center interactions — strengths include analyzes interactions across voice, chat, and email channels.
VozParaTexto
Choose VozParaTexto if you need transcribing recorded meetings and interviews in portuguese for written records — strengths include specialized in portuguese transcription for both portugal and brazil.
Convin
VozParaTexto
It depends on your workflow. Convin is strong for automating quality assurance across all contact-center interactions, while VozParaTexto is strong for transcribing recorded meetings and interviews in portuguese for written records. Both transcribe and summarize meetings.
Convin is a free tier with paid upgrades and VozParaTexto is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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