Convin: AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails. Votars: Multilingual AI meeting recorder and transcriber supporting many languages with real-time translation and one-click export. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Convin when automating quality assurance across all contact-center interactions matters most, and Votars when users in india and asia transcribing meetings in regional languages matters most. Run both through a week of actual calls to see which suits your workflow.
AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails.
Multilingual AI meeting recorder and transcriber supporting many languages with real-time translation and one-click export.
Convin is an AI-backed conversation intelligence platform built primarily for contact centers and sales teams that handle high volumes of customer interactions. Its core function is to capture and analyze the full range of conversations, recording calls and ingesting chats and emails, then generating transcriptions and concise summaries for each interaction. On top of that data, Convin's AI analyzes conversations to detect buying signals, objections, competitor mentions, sentiment shifts, and recurring pain points, and it builds searchable conversation libraries. The platform applies automated call scoring for quality, sentiment, and compliance, which replaces sampling-based manual QA by evaluating interactions at scale rather than a small subset. Convin also offers real-time coaching cues and agent assistance during live calls, along with role-based dashboards for agents, managers, and leaders so each can see relevant performance data. It integrates with CRM systems to capture action items and next steps for follow-up. Convin serves regulated and high-volume industries such as fintech, banking, healthcare, real estate, and retail, and is aimed at teams that want data-driven coaching and quality assurance rather than subjective spot checks. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Votars is a multilingual AI meeting recording and transcription platform that captures conversations from online meetings, in-person discussions, and uploaded audio or video files. It applies AI processing to produce real-time transcription, identify multiple speakers, and translate across a broad set of languages, with marketing materials citing support for a large number of languages including major Indian and Asian languages such as Hindi and Tamil. After a meeting, Votars generates summaries and can export results in one click to formats including Word, Excel, and PowerPoint, as well as mind maps, which makes it convenient for users who need to reuse meeting content in documents and presentations. The platform is cross-device, with clients available for Windows, macOS, iOS, and Android, allowing capture from both desktop and mobile contexts. The vendor states privacy and security practices including SOC 2, SSL encryption, and GDPR alignment. Votars is positioned for international and multilingual teams, including users in markets such as India and broader Asia who need transcription and translation across many languages within a single tool rather than English-only meeting notes. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Convin is a free tier with paid upgrades (freemium); Votars is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Convin | Votars |
|---|---|---|
| Core capability | Automatic recording and transcription of calls, chats, and emails | Captures online meetings, in-person audio, and uploaded files |
| Standout feature | AI call scoring for quality, sentiment, and compliance | Real-time transcription with multi-speaker identification |
| Team usage | Real-time agent coaching cues and live assistance | Multilingual support with real-time translation across many languages |
| Integrations | Searchable conversation library with buying-signal and objection detection | One-click export to Word, Excel, PowerPoint, and mind maps |
| Languages & capture | Role-based dashboards for agents, managers, and leaders | Cross-device clients for Windows, macOS, iOS, and Android |
| Best-fit workflow | Automatic recording and transcription of calls, chats, and emails | AI-generated meeting summaries |
Convin
Choose Convin if you need automating quality assurance across all contact-center interactions — strengths include analyzes interactions across voice, chat, and email channels.
Votars
Choose Votars if you need multilingual teams needing transcription and translation across many languages — strengths include broad multilingual coverage including major indian and asian languages.
Convin
Votars
It depends on your workflow. Convin is strong for automating quality assurance across all contact-center interactions, while Votars is strong for multilingual teams needing transcription and translation across many languages. Both transcribe and summarize meetings.
Convin is a free tier with paid upgrades and Votars is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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