Convin: AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails. ViSaver: Russian meeting transcription platform with speaker diarization, fast processing and on-premise and API options. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Convin when automating quality assurance across all contact-center interactions matters most, and ViSaver when embedding transcription into crm or lms systems via api matters most. Try them side by side on real calls before deciding — needs vary by team.
AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails.
Russian meeting transcription platform with speaker diarization, fast processing and on-premise and API options.
Convin is an AI-backed conversation intelligence platform built primarily for contact centers and sales teams that handle high volumes of customer interactions. Its core function is to capture and analyze the full range of conversations, recording calls and ingesting chats and emails, then generating transcriptions and concise summaries for each interaction. On top of that data, Convin's AI analyzes conversations to detect buying signals, objections, competitor mentions, sentiment shifts, and recurring pain points, and it builds searchable conversation libraries. The platform applies automated call scoring for quality, sentiment, and compliance, which replaces sampling-based manual QA by evaluating interactions at scale rather than a small subset. Convin also offers real-time coaching cues and agent assistance during live calls, along with role-based dashboards for agents, managers, and leaders so each can see relevant performance data. It integrates with CRM systems to capture action items and next steps for follow-up. Convin serves regulated and high-volume industries such as fintech, banking, healthcare, real estate, and retail, and is aimed at teams that want data-driven coaching and quality assurance rather than subjective spot checks. Pricing varies by plan. Check the official website for current pricing.
Best suited for
ViSaver is a Russian transcription platform focused on converting meeting recordings into searchable text. It performs automatic speech-to-text with speaker identification and emphasizes fast turnaround, stating that an hour of recording can be processed in a few minutes. The platform supports a large number of languages with automatic language detection, and provides a search feature synchronized with audio or video playback so users can jump to the moment a phrase was spoken. Transcripts can be exported to TXT, DOCX and PDF. ViSaver accepts a broad set of video and audio formats and explicitly supports recordings from Zoom, Google Meet, Microsoft Teams and Yandex Telemost, the latter being relevant for Russian-market workflows. Beyond a hosted web product, it offers iFrame embedding, an on-premise installation option and a REST API for integrating transcription into CRM, LMS and other internal systems, which signals an orientation toward businesses and developers as well as individual users. Pricing is metered per minute with a small free allowance. The tool is best suited to Russian-speaking organizations that need flexible deployment, including on-premise, alongside meeting transcription. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Convin is a free tier with paid upgrades (freemium); ViSaver is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Convin | ViSaver |
|---|---|---|
| Core capability | Automatic recording and transcription of calls, chats, and emails | Speech-to-text with speaker identification |
| Standout feature | AI call scoring for quality, sentiment, and compliance | Support for 90+ languages with automatic detection |
| Team usage | Real-time agent coaching cues and live assistance | Playback-synchronized transcript search |
| Integrations | Searchable conversation library with buying-signal and objection detection | Exports to TXT, DOCX and PDF |
| Languages & capture | Role-based dashboards for agents, managers, and leaders | Supports Zoom, Google Meet, Teams and Yandex Telemost recordings |
| Best-fit workflow | Automatic recording and transcription of calls, chats, and emails | On-premise installation and REST API for integrations |
Convin
Choose Convin if you need automating quality assurance across all contact-center interactions — strengths include analyzes interactions across voice, chat, and email channels.
ViSaver
Choose ViSaver if you need transcribing russian-language meetings and webinars — strengths include fast processing of long recordings.
Convin
ViSaver
It depends on your workflow. Convin is strong for automating quality assurance across all contact-center interactions, while ViSaver is strong for transcribing russian-language meetings and webinars. Both transcribe and summarize meetings.
Convin is a free tier with paid upgrades and ViSaver is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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