Convin: AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails. Turbo AI: Turbo AI is an AI note-taking and study platform that records or ingests audio, video, and documents and turns them into transcribed, structured notes, flashcards, quizzes, and AI podcasts. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Convin when automating quality assurance across all contact-center interactions matters most, and Turbo AI when capturing meetings or brainstorming sessions and turning them into structured notes matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails.
Turbo AI is an AI note-taking and study platform that records or ingests audio, video, and documents and turns them into transcribed, structured notes, flashcards, quizzes, and AI podcasts.
Convin is an AI-backed conversation intelligence platform built primarily for contact centers and sales teams that handle high volumes of customer interactions. Its core function is to capture and analyze the full range of conversations, recording calls and ingesting chats and emails, then generating transcriptions and concise summaries for each interaction. On top of that data, Convin's AI analyzes conversations to detect buying signals, objections, competitor mentions, sentiment shifts, and recurring pain points, and it builds searchable conversation libraries. The platform applies automated call scoring for quality, sentiment, and compliance, which replaces sampling-based manual QA by evaluating interactions at scale rather than a small subset. Convin also offers real-time coaching cues and agent assistance during live calls, along with role-based dashboards for agents, managers, and leaders so each can see relevant performance data. It integrates with CRM systems to capture action items and next steps for follow-up. Convin serves regulated and high-volume industries such as fintech, banking, healthcare, real estate, and retail, and is aimed at teams that want data-driven coaching and quality assurance rather than subjective spot checks. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Turbo AI, formerly TurboLearn AI, is an AI-powered note-taking and study workspace that converts spoken and written content into organized, editable study materials. Users can record lectures, meetings, or brainstorming sessions live in the app, or upload PDFs, videos, and audio files (common formats such as MP3, WAV, M4A and others). The platform transcribes the audio, applies speaker diarization to identify who is speaking, and adds timestamps and key-concept highlights, then generates structured notes. From those notes it can produce flashcards, quizzes, practice tests, and AI-generated audio podcast summaries. A Google Docs-style editor supports collaborative, real-time editing alongside an AI teammate that can refine, comment on, and reorganize notes, including handling math formulas, chemical equations, and code. Turbo AI is available on the web and on iOS and Android, with a desktop app announced as coming soon, and notes sync across devices. It is aimed primarily at students, educators, and professionals who want to capture lectures and meetings and convert them into reviewable knowledge. The company reports more than 5 million users.
Best suited for
Convin is a free tier with paid upgrades (freemium); Turbo AI is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Convin | Turbo AI |
|---|---|---|
| Core capability | Automatic recording and transcription of calls, chats, and emails | Live recording of lectures and meetings with instant AI transcription |
| Standout feature | AI call scoring for quality, sentiment, and compliance | Speaker diarization plus timestamps and key-concept highlighting |
| Team usage | Real-time agent coaching cues and live assistance | Upload of PDFs, videos, and common audio formats for transcription |
| Integrations | Searchable conversation library with buying-signal and objection detection | Auto-generated study materials: notes, flashcards, quizzes, and AI podcasts |
| Languages & capture | Role-based dashboards for agents, managers, and leaders | Collaborative Google Docs-style editor with an AI teammate |
| Best-fit workflow | Automatic recording and transcription of calls, chats, and emails | Cross-device sync across web, iOS, and Android |
Convin
Choose Convin if you need automating quality assurance across all contact-center interactions — strengths include analyzes interactions across voice, chat, and email channels.
Turbo AI
Choose Turbo AI if you need recording and transcribing university lectures into reviewable study notes — strengths include records live audio and also accepts uploads, transcribing both into structured notes.
Convin
Turbo AI
It depends on your workflow. Convin is strong for automating quality assurance across all contact-center interactions, while Turbo AI is strong for recording and transcribing university lectures into reviewable study notes. Both transcribe and summarize meetings.
Convin is a free tier with paid upgrades and Turbo AI is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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