Convin: AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails. TransLinguist: TransLinguist is a cloud-based platform offering real-time AI speech translation, live interpretation, and live captions for multilingual meetings and events. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Convin when automating quality assurance across all contact-center interactions matters most, and TransLinguist when delivering simultaneous interpretation for international conferences and live events matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails.
TransLinguist is a cloud-based platform offering real-time AI speech translation, live interpretation, and live captions for multilingual meetings and events.
Convin is an AI-backed conversation intelligence platform built primarily for contact centers and sales teams that handle high volumes of customer interactions. Its core function is to capture and analyze the full range of conversations, recording calls and ingesting chats and emails, then generating transcriptions and concise summaries for each interaction. On top of that data, Convin's AI analyzes conversations to detect buying signals, objections, competitor mentions, sentiment shifts, and recurring pain points, and it builds searchable conversation libraries. The platform applies automated call scoring for quality, sentiment, and compliance, which replaces sampling-based manual QA by evaluating interactions at scale rather than a small subset. Convin also offers real-time coaching cues and agent assistance during live calls, along with role-based dashboards for agents, managers, and leaders so each can see relevant performance data. It integrates with CRM systems to capture action items and next steps for follow-up. Convin serves regulated and high-volume industries such as fintech, banking, healthcare, real estate, and retail, and is aimed at teams that want data-driven coaching and quality assurance rather than subjective spot checks. Pricing varies by plan. Check the official website for current pricing.
Best suited for
TransLinguist is a cloud-based multilingual communication platform built for meetings, conferences, trainings, and broadcasts. Its TransLinguist Speech AI product delivers on-demand, real-time speech-to-speech translation across 15+ languages, while the TransLinguist Interactive service connects participants with certified human interpreters for remote simultaneous interpretation and video remote interpreting. The platform also produces live captions and subtitles for videos, events, and meetings, and the company offers broader language services including transcription, voice-over, transcreation, machine-translation post-editing, and localization. Audio and speech are captured directly within virtual meeting sessions, and the platform integrates with preferred conferencing tools including Zoom, Microsoft Teams, Google Meet, Webex, and BlueJeans, in some cases enabling live interpretation with a single click and no extra apps. It also supports hybrid and on-site events. TransLinguist is aimed at enterprises, event organizers, and teams running international meetings or training sessions that need accurate, real-time multilingual support to keep cross-language audiences engaged.
Best suited for
Convin is a free tier with paid upgrades (freemium); TransLinguist is a free tier with paid upgrades (paid). Always confirm current pricing on each vendor's site before buying.
| Feature | Convin | TransLinguist |
|---|---|---|
| Core capability | Automatic recording and transcription of calls, chats, and emails | Real-time AI speech-to-speech translation in 15+ languages |
| Standout feature | AI call scoring for quality, sentiment, and compliance | Live human remote simultaneous and video remote interpretation |
| Team usage | Real-time agent coaching cues and live assistance | Live captions and subtitles for meetings, events, and videos |
| Integrations | Searchable conversation library with buying-signal and objection detection | Integrations with Zoom, Microsoft Teams, Google Meet, Webex, and BlueJeans |
| Languages & capture | Role-based dashboards for agents, managers, and leaders | Support for remote, hybrid, and on-site events |
| Best-fit workflow | Automatic recording and transcription of calls, chats, and emails | Additional language services: transcription, voice-over, and localization |
Convin
Choose Convin if you need automating quality assurance across all contact-center interactions — strengths include analyzes interactions across voice, chat, and email channels.
TransLinguist
Choose TransLinguist if you need providing real-time translation and captions for multilingual business meetings and corporate trainings — strengths include combines on-demand ai translation with certified human interpreters for flexibility.
Convin
TransLinguist
It depends on your workflow. Convin is strong for automating quality assurance across all contact-center interactions, while TransLinguist is strong for providing real-time translation and captions for multilingual business meetings and corporate trainings. Both transcribe and summarize meetings.
Convin is a free tier with paid upgrades and TransLinguist is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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