Convin: AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails. Транскрибатор: Russian-language AI bot that transcribes audio and video and produces meeting summaries and protocols. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Convin when automating quality assurance across all contact-center interactions matters most, and Транскрибатор when producing meeting protocols and task lists in russian matters most. Try them side by side on real calls before deciding — needs vary by team.
AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails.
Russian-language AI bot that transcribes audio and video and produces meeting summaries and protocols.
Convin is an AI-backed conversation intelligence platform built primarily for contact centers and sales teams that handle high volumes of customer interactions. Its core function is to capture and analyze the full range of conversations, recording calls and ingesting chats and emails, then generating transcriptions and concise summaries for each interaction. On top of that data, Convin's AI analyzes conversations to detect buying signals, objections, competitor mentions, sentiment shifts, and recurring pain points, and it builds searchable conversation libraries. The platform applies automated call scoring for quality, sentiment, and compliance, which replaces sampling-based manual QA by evaluating interactions at scale rather than a small subset. Convin also offers real-time coaching cues and agent assistance during live calls, along with role-based dashboards for agents, managers, and leaders so each can see relevant performance data. It integrates with CRM systems to capture action items and next steps for follow-up. Convin serves regulated and high-volume industries such as fintech, banking, healthcare, real estate, and retail, and is aimed at teams that want data-driven coaching and quality assurance rather than subjective spot checks. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Транскрибатор (transcribe-ai.ru) is a Russian-language AI tool that converts audio and video recordings into text and turns them into meeting summaries and protocols. It is delivered as a bot accessible through the Telegram and Max messaging platforms, so users send a recording and receive a transcription back without needing a separate web application. Beyond raw transcription, it generates summaries that highlight the main topics, decisions and action items of a meeting, and can assemble structured protocols with assigned tasks. The site also describes a deeper meeting-analysis output delivered as a PDF report covering responsibilities and recommendations. It accepts a wide range of common audio and video formats including MP3, WAV, OGG, MP4, WEBM, M4A, FLAC, AAC, OPUS, AVI, MKV and MOV, and emphasizes fast processing measured in minutes. A free tier is offered with a small monthly transcription allowance and the option to use the service without registration. The tool is primarily oriented toward Russian-speaking users who want meeting documentation produced directly inside a messaging app rather than a standalone dashboard. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Convin is a free tier with paid upgrades (freemium); Транскрибатор is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Convin | Транскрибатор |
|---|---|---|
| Core capability | Automatic recording and transcription of calls, chats, and emails | Russian-language speech recognition |
| Standout feature | AI call scoring for quality, sentiment, and compliance | Audio and video transcription across many formats |
| Team usage | Real-time agent coaching cues and live assistance | Meeting summaries with topics, decisions and action items |
| Integrations | Searchable conversation library with buying-signal and objection detection | Structured meeting protocols with assigned tasks |
| Languages & capture | Role-based dashboards for agents, managers, and leaders | Telegram and Max bot delivery |
| Best-fit workflow | Automatic recording and transcription of calls, chats, and emails | PDF meeting-analysis reports |
Convin
Choose Convin if you need automating quality assurance across all contact-center interactions — strengths include analyzes interactions across voice, chat, and email channels.
Транскрибатор
Choose Транскрибатор if you need transcribing russian meetings sent through telegram or max — strengths include focused on russian-language transcription and meeting notes.
Convin
Транскрибатор
It depends on your workflow. Convin is strong for automating quality assurance across all contact-center interactions, while Транскрибатор is strong for transcribing russian meetings sent through telegram or max. Both transcribe and summarize meetings.
Convin is a free tier with paid upgrades and Транскрибатор is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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