Convin: AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails. TranscribeGo: A browser-based AI transcription tool that converts uploaded files, social-media clips, and voice notes into text with automatic summaries and translations. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Convin when automating quality assurance across all contact-center interactions matters most, and TranscribeGo when students transcribing and summarizing lecture recordings matters most. Try them side by side on real calls before deciding — needs vary by team.
AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails.
A browser-based AI transcription tool that converts uploaded files, social-media clips, and voice notes into text with automatic summaries and translations.
Convin is an AI-backed conversation intelligence platform built primarily for contact centers and sales teams that handle high volumes of customer interactions. Its core function is to capture and analyze the full range of conversations, recording calls and ingesting chats and emails, then generating transcriptions and concise summaries for each interaction. On top of that data, Convin's AI analyzes conversations to detect buying signals, objections, competitor mentions, sentiment shifts, and recurring pain points, and it builds searchable conversation libraries. The platform applies automated call scoring for quality, sentiment, and compliance, which replaces sampling-based manual QA by evaluating interactions at scale rather than a small subset. Convin also offers real-time coaching cues and agent assistance during live calls, along with role-based dashboards for agents, managers, and leaders so each can see relevant performance data. It integrates with CRM systems to capture action items and next steps for follow-up. Convin serves regulated and high-volume industries such as fintech, banking, healthcare, real estate, and retail, and is aimed at teams that want data-driven coaching and quality assurance rather than subjective spot checks. Pricing varies by plan. Check the official website for current pricing.
Best suited for
TranscribeGo is a browser-based AI transcription platform that turns audio and video into accurate text. Users can upload files, record directly in the web app, paste links from YouTube, TikTok, Instagram, and other platforms, or send voice notes through WhatsApp and a Telegram bot. It is aimed at journalists turning interviews into articles, students transcribing lectures, content creators generating subtitles, and professionals who need fast voice-to-text. Beyond raw transcription, every output can include a smart AI summary of long recordings such as hour-long interviews or multi-hour lectures, plus extraction of key points, main topics, and exact quotes. The tool supports more than 90 languages with automatic language detection and one-click translation, speaker diarization, and timestamps, and it exports to formats including PDF, Word, and SRT subtitles. It also offers article generation and auto-generated visuals on higher tiers. TranscribeGo is positioned as an affordable, no-friction transcriber for people working with files and online video rather than live meeting calls.
Best suited for
Convin is a free tier with paid upgrades (freemium); TranscribeGo is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Convin | TranscribeGo |
|---|---|---|
| Core capability | Automatic recording and transcription of calls, chats, and emails | Transcribes uploaded audio/video files plus in-browser recordings |
| Standout feature | AI call scoring for quality, sentiment, and compliance | Native URL transcription from YouTube, TikTok, Instagram, and other platforms without downloading |
| Team usage | Real-time agent coaching cues and live assistance | Smart AI summaries of long interviews and lectures, with key points and quote extraction |
| Integrations | Searchable conversation library with buying-signal and objection detection | Support for 90+ languages with automatic detection and one-click translation |
| Languages & capture | Role-based dashboards for agents, managers, and leaders | Speaker diarization and timestamps with export to PDF, Word, and SRT subtitles |
| Best-fit workflow | Automatic recording and transcription of calls, chats, and emails | Voice-note transcription via WhatsApp and a Telegram bot |
Convin
Choose Convin if you need automating quality assurance across all contact-center interactions — strengths include analyzes interactions across voice, chat, and email channels.
TranscribeGo
Choose TranscribeGo if you need journalists transcribing recorded interviews and turning them into articles — strengths include accepts an unusually wide range of inputs (files, social clips, whatsapp/telegram voice notes) including url transcription on the free tier.
Convin
TranscribeGo
It depends on your workflow. Convin is strong for automating quality assurance across all contact-center interactions, while TranscribeGo is strong for journalists transcribing recorded interviews and turning them into articles. Both transcribe and summarize meetings.
Convin is a free tier with paid upgrades and TranscribeGo is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
More head-to-head comparisons involving Convin and TranscribeGo.
Convin: AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails. Convo: Bot-free real-time AI meeting assistant for Mac and Windows that transcribes calls, suggests replies live, and syncs notes to Slack, Notion, and HubSpot. This comparison weighs them on pricing, features, and everyday workflow fit.
Convin: AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails. CraftNote: A cross-platform AI meeting assistant that transcribes and summarizes conversations, identifies speakers, and can join calls on major meeting platforms. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
Convin: AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails. Cresta: Enterprise contact-center AI platform combining real-time agent assist, autonomous AI agents, and conversation intelligence. The right pick comes down to team size, budget, and the workflows you want to automate.
Convin: AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails. Cuebo: AI sales coaching platform with a roleplay arena of video-avatar buyers, automated course generation, and call analysis. The right pick comes down to team size, budget, and the workflows you want to automate.
Convin: AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails. Daglo: Korean all-in-one AI notetaker by Action Power that records, transcribes, and summarizes meetings and lectures, with strong Korean recognition and post-recording tools. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
Convin: AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails. Daisy: Local-first, open-source macOS meeting recorder and AI notes app that transcribes on-device and exposes meetings to AI tools through a local MCP server. This comparison weighs them on pricing, features, and everyday workflow fit.
Convin: AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails. Deepting: Real-time AI transcription and meeting summary app for meetings, interviews, and lectures across mobile and web. The right pick comes down to team size, budget, and the workflows you want to automate.
Convin: AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails. Demodesk: AI sales meeting platform that records, transcribes, coaches reps, and automates note-taking, follow-ups, and CRM updates. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
Convin: AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails. DepoDash: Cloud court-reporting platform delivering verbatim deposition transcription via AI, stenographers, or voice writers. Below, they line up on price, capture method, and how each fits a real meeting stack.
Convin: AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails. Deposely: AI deposition platform for litigators covering prep, real-time insights, and transcript review and summaries. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
Convin: AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails. Descript: Video/podcast editor with transcription and meeting recording The right pick comes down to team size, budget, and the workflows you want to automate.
Convin: AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails. Dialpad: AI-powered communications platform with a sales dialer that provides real-time transcription, live coaching cards, and post-call summaries. This comparison weighs them on pricing, features, and everyday workflow fit.