Convin: AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails. TikoNote: An AI study app that records or imports lectures, transcribes the audio, and turns it into organized notes, flashcards, quizzes, and mind maps. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Convin when automating quality assurance across all contact-center interactions matters most, and TikoNote when turning lecture audio, readings, or youtube videos into flashcards and quizzes for exam preparation matters most. Try them side by side on real calls before deciding — needs vary by team.
AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails.
An AI study app that records or imports lectures, transcribes the audio, and turns it into organized notes, flashcards, quizzes, and mind maps.
Convin is an AI-backed conversation intelligence platform built primarily for contact centers and sales teams that handle high volumes of customer interactions. Its core function is to capture and analyze the full range of conversations, recording calls and ingesting chats and emails, then generating transcriptions and concise summaries for each interaction. On top of that data, Convin's AI analyzes conversations to detect buying signals, objections, competitor mentions, sentiment shifts, and recurring pain points, and it builds searchable conversation libraries. The platform applies automated call scoring for quality, sentiment, and compliance, which replaces sampling-based manual QA by evaluating interactions at scale rather than a small subset. Convin also offers real-time coaching cues and agent assistance during live calls, along with role-based dashboards for agents, managers, and leaders so each can see relevant performance data. It integrates with CRM systems to capture action items and next steps for follow-up. Convin serves regulated and high-volume industries such as fintech, banking, healthcare, real estate, and retail, and is aimed at teams that want data-driven coaching and quality assurance rather than subjective spot checks. Pricing varies by plan. Check the official website for current pricing.
Best suited for
TikoNote is an AI-powered study application built primarily for students. Its lecture-to-notes feature lets users record lecture audio directly or upload existing recordings, and the AI then listens, transcribes the audio into searchable text, and organizes it into structured notes with highlighted key points and summaries. Beyond audio, the app accepts a range of inputs including PDFs, Word documents (DOC/DOCX), PowerPoint lecture slides, plain text, and YouTube video links. From any of these sources it can generate flashcards, quizzes, summaries, and mind maps, and it offers an AI tutor plus study methods such as the Feynman Technique and blurting to help users test recall and find knowledge gaps. TikoNote is available on iOS (App Store) with a web version referenced on its site. It is aimed at high school and university students, exam and certification candidates, and lifelong learners who want to convert lectures, readings, and recordings into study-ready material rather than meeting minutes for business teams.
Best suited for
Convin is a free tier with paid upgrades (freemium); TikoNote is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Convin | TikoNote |
|---|---|---|
| Core capability | Automatic recording and transcription of calls, chats, and emails | Lecture audio recording with AI transcription into searchable text |
| Standout feature | AI call scoring for quality, sentiment, and compliance | Multi-format input: PDFs, Word docs, PowerPoint slides, plain text, and YouTube links |
| Team usage | Real-time agent coaching cues and live assistance | Auto-generated flashcards, quizzes, summaries, and mind maps |
| Integrations | Searchable conversation library with buying-signal and objection detection | AI tutor for on-demand explanations and Q&A |
| Languages & capture | Role-based dashboards for agents, managers, and leaders | Active-recall study methods including the Feynman Technique and blurting |
| Best-fit workflow | Automatic recording and transcription of calls, chats, and emails | Key-point extraction and topic organization across captured content |
Convin
Choose Convin if you need automating quality assurance across all contact-center interactions — strengths include analyzes interactions across voice, chat, and email channels.
TikoNote
Choose TikoNote if you need recording or uploading classroom lectures and converting them into transcribed, organized study notes — strengths include transcribes recorded or uploaded lectures and structures them into study-ready notes automatically.
Convin
TikoNote
It depends on your workflow. Convin is strong for automating quality assurance across all contact-center interactions, while TikoNote is strong for recording or uploading classroom lectures and converting them into transcribed, organized study notes. Both transcribe and summarize meetings.
Convin is a free tier with paid upgrades and TikoNote is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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