Convin: AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails. Spellar AI: A bot-free AI meeting note taker for Mac, iOS, and web that records on-device and produces transcripts, summaries, and action items. Below, they line up on price, capture method, and how each fits a real meeting stack.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Convin when automating quality assurance across all contact-center interactions matters most, and Spellar AI when consultants generating templated summaries and action items per meeting matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails.
A bot-free AI meeting note taker for Mac, iOS, and web that records on-device and produces transcripts, summaries, and action items.
Convin is an AI-backed conversation intelligence platform built primarily for contact centers and sales teams that handle high volumes of customer interactions. Its core function is to capture and analyze the full range of conversations, recording calls and ingesting chats and emails, then generating transcriptions and concise summaries for each interaction. On top of that data, Convin's AI analyzes conversations to detect buying signals, objections, competitor mentions, sentiment shifts, and recurring pain points, and it builds searchable conversation libraries. The platform applies automated call scoring for quality, sentiment, and compliance, which replaces sampling-based manual QA by evaluating interactions at scale rather than a small subset. Convin also offers real-time coaching cues and agent assistance during live calls, along with role-based dashboards for agents, managers, and leaders so each can see relevant performance data. It integrates with CRM systems to capture action items and next steps for follow-up. Convin serves regulated and high-volume industries such as fintech, banking, healthcare, real estate, and retail, and is aimed at teams that want data-driven coaching and quality assurance rather than subjective spot checks. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Spellar AI is a bot-free meeting note taker built by Spellar LTD for professionals who want their conversations captured without a bot joining the call. The app records directly on the user's Mac, iPhone, or iPad, so no participant appears in the meeting, and it produces transcripts in many languages with intelligent language detection. At the end of each meeting Spellar generates a structured summary that highlights key points and action items, and it offers customizable summary templates so the output can match different meeting types. A distinguishing feature is its model flexibility: users can switch between AI models such as different GPT, Gemini, Claude, and Perplexity options per meeting, per template, or per question, and a real-time copilot can assist during the conversation. Privacy is configurable: server-side transcription is opt-in rather than default, and users can run transcription on-device or bring their own AI key to keep calls private. Spellar syncs across macOS, iOS, and the web, and supports one-click export to tools like Notion, Jira, Linear, and Google Docs. It suits sales reps, consultants, and professionals who want discreet capture plus flexible, exportable meeting notes. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Convin is a free tier with paid upgrades (freemium); Spellar AI is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Convin | Spellar AI |
|---|---|---|
| Core capability | Automatic recording and transcription of calls, chats, and emails | Bot-free recording on Mac, iPhone, and iPad |
| Standout feature | AI call scoring for quality, sentiment, and compliance | Transcription in 100+ languages with automatic language detection |
| Team usage | Real-time agent coaching cues and live assistance | Per-meeting model switching across multiple AI providers |
| Integrations | Searchable conversation library with buying-signal and objection detection | Customizable summary templates with action item extraction |
| Languages & capture | Role-based dashboards for agents, managers, and leaders | On-device transcription or bring-your-own-key options; server-side AI is opt-in |
| Best-fit workflow | Automatic recording and transcription of calls, chats, and emails | One-click export to Notion, Jira, Linear, and Google Docs |
Convin
Choose Convin if you need automating quality assurance across all contact-center interactions — strengths include analyzes interactions across voice, chat, and email channels.
Spellar AI
Choose Spellar AI if you need sales reps capturing client calls without a visible bot — strengths include no bot joins the call, keeping capture discreet across platforms.
Convin
Spellar AI
It depends on your workflow. Convin is strong for automating quality assurance across all contact-center interactions, while Spellar AI is strong for sales reps capturing client calls without a visible bot. Both transcribe and summarize meetings.
Convin is a free tier with paid upgrades and Spellar AI is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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