Convin: AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails. Speech to Note: Cross-platform tool that converts speech into transcripts and customizable summaries using a large library of note formats. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Convin when automating quality assurance across all contact-center interactions matters most, and Speech to Note when capturing interviews and press briefings for journalists matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails.
Cross-platform tool that converts speech into transcripts and customizable summaries using a large library of note formats.
Convin is an AI-backed conversation intelligence platform built primarily for contact centers and sales teams that handle high volumes of customer interactions. Its core function is to capture and analyze the full range of conversations, recording calls and ingesting chats and emails, then generating transcriptions and concise summaries for each interaction. On top of that data, Convin's AI analyzes conversations to detect buying signals, objections, competitor mentions, sentiment shifts, and recurring pain points, and it builds searchable conversation libraries. The platform applies automated call scoring for quality, sentiment, and compliance, which replaces sampling-based manual QA by evaluating interactions at scale rather than a small subset. Convin also offers real-time coaching cues and agent assistance during live calls, along with role-based dashboards for agents, managers, and leaders so each can see relevant performance data. It integrates with CRM systems to capture action items and next steps for follow-up. Convin serves regulated and high-volume industries such as fintech, banking, healthcare, real estate, and retail, and is aimed at teams that want data-driven coaching and quality assurance rather than subjective spot checks. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Speech to Note is an AI transcription and summarization platform that converts spoken audio into written transcripts and customizable summaries. It is available as a web application alongside iOS and Android apps, with a desktop companion announced as coming soon, and it emphasizes recording, transcribing, summarizing, and organizing spoken content. A defining feature is its large library of smart note formats, letting users choose how a transcript is summarized and structured, as well as create their own custom templates for recurring needs. The app supports more than 100 languages, offline recording on mobile, cross-device synchronization, and webhook-based workflow automation for connecting transcripts and summaries into other tools. It also offers multiple output and export formats and includes privacy controls and encryption. Speech to Note is positioned for use cases such as meetings, interviews, press briefings, and quick voice notes, appealing to professionals and journalists who want flexible, format-rich summaries rather than a single fixed output. The emphasis on customizable templates and automation distinguishes it from simpler record-and-summarize voice apps. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Convin is a free tier with paid upgrades (freemium); Speech to Note is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Convin | Speech to Note |
|---|---|---|
| Core capability | Automatic recording and transcription of calls, chats, and emails | Speech-to-text transcription across 100+ languages |
| Standout feature | AI call scoring for quality, sentiment, and compliance | Large library of smart note and summary formats |
| Team usage | Real-time agent coaching cues and live assistance | Custom summary template creation |
| Integrations | Searchable conversation library with buying-signal and objection detection | Webhook-based workflow automation |
| Languages & capture | Role-based dashboards for agents, managers, and leaders | Offline recording on mobile with cross-device sync |
| Best-fit workflow | Automatic recording and transcription of calls, chats, and emails | Multiple output and export formats with privacy controls |
Convin
Choose Convin if you need automating quality assurance across all contact-center interactions — strengths include analyzes interactions across voice, chat, and email channels.
Speech to Note
Choose Speech to Note if you need transcribing and summarizing meetings in a chosen format — strengths include highly customizable summary formats and templates.
Convin
Speech to Note
It depends on your workflow. Convin is strong for automating quality assurance across all contact-center interactions, while Speech to Note is strong for transcribing and summarizing meetings in a chosen format. Both transcribe and summarize meetings.
Convin is a free tier with paid upgrades and Speech to Note is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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