Convin: AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails. SpeakApp AI: Cross-platform speech-to-text app that records and transcribes meetings, voice notes, and lectures with AI summaries and translation. Below, they line up on price, capture method, and how each fits a real meeting stack.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Convin when automating quality assurance across all contact-center interactions matters most, and SpeakApp AI when transcribing and translating multilingual conversations matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails.
Cross-platform speech-to-text app that records and transcribes meetings, voice notes, and lectures with AI summaries and translation.
Convin is an AI-backed conversation intelligence platform built primarily for contact centers and sales teams that handle high volumes of customer interactions. Its core function is to capture and analyze the full range of conversations, recording calls and ingesting chats and emails, then generating transcriptions and concise summaries for each interaction. On top of that data, Convin's AI analyzes conversations to detect buying signals, objections, competitor mentions, sentiment shifts, and recurring pain points, and it builds searchable conversation libraries. The platform applies automated call scoring for quality, sentiment, and compliance, which replaces sampling-based manual QA by evaluating interactions at scale rather than a small subset. Convin also offers real-time coaching cues and agent assistance during live calls, along with role-based dashboards for agents, managers, and leaders so each can see relevant performance data. It integrates with CRM systems to capture action items and next steps for follow-up. Convin serves regulated and high-volume industries such as fintech, banking, healthcare, real estate, and retail, and is aimed at teams that want data-driven coaching and quality assurance rather than subjective spot checks. Pricing varies by plan. Check the official website for current pricing.
Best suited for
SpeakApp AI is a speech-to-text application that records and transcribes spoken words with a single tap and then lets users summarize, rewrite, or translate the result. It captures audio directly from the device without requiring a meeting bot to join calls, and it can also import existing recordings from other apps for transcription. Beyond raw transcription, SpeakApp generates automatic summaries and bullet points, adjusts tone and rewrites content, detects spoken language, and translates into a wide range of languages. The app is available across Mac, iOS, and Android, with a browser-based interface for uploading and transcribing files online. Its use cases span everyday note organization, meeting recording and summarization, content drafting (emails, blog posts, social media), lecture capture for students, and documentation for consultants and legal practitioners. The company emphasizes user control over data, stating that transcripts can be downloaded or deleted at any time and that the service is GDPR compliant, making SpeakApp AI a broad transcription and dictation tool that includes meeting recording and summary capabilities. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Convin is a free tier with paid upgrades (freemium); SpeakApp AI is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Convin | SpeakApp AI |
|---|---|---|
| Core capability | Automatic recording and transcription of calls, chats, and emails | One-tap recording and transcription, plus import of existing recordings |
| Standout feature | AI call scoring for quality, sentiment, and compliance | Automatic summaries and bullet-point generation |
| Team usage | Real-time agent coaching cues and live assistance | AI rewriting and tone adjustment |
| Integrations | Searchable conversation library with buying-signal and objection detection | Language detection and translation into 50+ languages |
| Languages & capture | Role-based dashboards for agents, managers, and leaders | Apps for Mac, iOS, and Android plus a web upload interface |
| Best-fit workflow | Automatic recording and transcription of calls, chats, and emails | Downloadable/deletable transcripts with stated GDPR compliance |
Convin
Choose Convin if you need automating quality assurance across all contact-center interactions — strengths include analyzes interactions across voice, chat, and email channels.
SpeakApp AI
Choose SpeakApp AI if you need recording and summarizing in-person or virtual meetings — strengths include broad platform coverage across desktop, mobile, and web.
Convin
SpeakApp AI
It depends on your workflow. Convin is strong for automating quality assurance across all contact-center interactions, while SpeakApp AI is strong for recording and summarizing in-person or virtual meetings. Both transcribe and summarize meetings.
Convin is a free tier with paid upgrades and SpeakApp AI is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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