Convin: AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails. Recast Studio: AI video repurposing tool that turns webinars, podcasts, interviews, and Zoom recordings into captioned clips and written content. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Convin when automating quality assurance across all contact-center interactions matters most, and Recast Studio when repurposing a zoom interview into blog posts and linkedin content matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails.
AI video repurposing tool that turns webinars, podcasts, interviews, and Zoom recordings into captioned clips and written content.
Convin is an AI-backed conversation intelligence platform built primarily for contact centers and sales teams that handle high volumes of customer interactions. Its core function is to capture and analyze the full range of conversations, recording calls and ingesting chats and emails, then generating transcriptions and concise summaries for each interaction. On top of that data, Convin's AI analyzes conversations to detect buying signals, objections, competitor mentions, sentiment shifts, and recurring pain points, and it builds searchable conversation libraries. The platform applies automated call scoring for quality, sentiment, and compliance, which replaces sampling-based manual QA by evaluating interactions at scale rather than a small subset. Convin also offers real-time coaching cues and agent assistance during live calls, along with role-based dashboards for agents, managers, and leaders so each can see relevant performance data. It integrates with CRM systems to capture action items and next steps for follow-up. Convin serves regulated and high-volume industries such as fintech, banking, healthcare, real estate, and retail, and is aimed at teams that want data-driven coaching and quality assurance rather than subjective spot checks. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Recast Studio is an AI-powered video editor and repurposing platform aimed at marketing teams, podcasters, and content creators who produce long-form recordings. Its core promise is to take webinars, podcasts, interviews, and Zoom recordings and turn them into social-ready clips and written assets without manual scrubbing. The platform transcribes uploaded recordings and supports transcript-based editing, where highlighting or deleting text trims the underlying video, alongside automatic reframing with face detection and filler-word and pause removal. It generates captions synced to edits across more than twenty languages and can produce audiograms and template-based clips in multiple aspect ratios. Beyond video, Recast can draft blog posts, show notes, LinkedIn posts, and email summaries directly from a recording's transcript, and it includes direct publishing and scheduling to channels such as TikTok, Instagram, YouTube, Facebook, LinkedIn, and X, plus a shared team workspace. Because it explicitly accepts webinar and Zoom recordings, it bridges the gap between meeting and event recordings and short-form distribution. Recast Studio is actively operating, with current testimonials and functional sign-up on its site, and offers a free tier alongside paid plans. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Convin is a free tier with paid upgrades (freemium); Recast Studio is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Convin | Recast Studio |
|---|---|---|
| Core capability | Automatic recording and transcription of calls, chats, and emails | Transcribes webinars, podcasts, interviews, and Zoom recordings |
| Standout feature | AI call scoring for quality, sentiment, and compliance | Transcript-based editing that trims video by editing text |
| Team usage | Real-time agent coaching cues and live assistance | Automatic reframing with face detection and filler-word/pause removal |
| Integrations | Searchable conversation library with buying-signal and objection detection | Caption generation synced to edits across 20+ languages |
| Languages & capture | Role-based dashboards for agents, managers, and leaders | AI-generated blog drafts, show notes, LinkedIn posts, and email summaries |
| Best-fit workflow | Automatic recording and transcription of calls, chats, and emails | Direct publishing and scheduling to multiple social platforms |
Convin
Choose Convin if you need automating quality assurance across all contact-center interactions — strengths include analyzes interactions across voice, chat, and email channels.
Recast Studio
Choose Recast Studio if you need turning a recorded webinar into short captioned clips for social channels — strengths include explicitly handles webinar and zoom recordings, not just podcasts.
Convin
Recast Studio
It depends on your workflow. Convin is strong for automating quality assurance across all contact-center interactions, while Recast Studio is strong for turning a recorded webinar into short captioned clips for social channels. Both transcribe and summarize meetings.
Convin is a free tier with paid upgrades and Recast Studio is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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