Convin: AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails. Quantified: AI sales coaching and role-play platform for regulated industries, with simulations plus pre-call prep, post-call reflection, and live-call analysis. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Convin when automating quality assurance across all contact-center interactions matters most, and Quantified when driving product-launch readiness with compliant practice matters most. Run both through a week of actual calls to see which suits your workflow.
AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails.
AI sales coaching and role-play platform for regulated industries, with simulations plus pre-call prep, post-call reflection, and live-call analysis.
Convin is an AI-backed conversation intelligence platform built primarily for contact centers and sales teams that handle high volumes of customer interactions. Its core function is to capture and analyze the full range of conversations, recording calls and ingesting chats and emails, then generating transcriptions and concise summaries for each interaction. On top of that data, Convin's AI analyzes conversations to detect buying signals, objections, competitor mentions, sentiment shifts, and recurring pain points, and it builds searchable conversation libraries. The platform applies automated call scoring for quality, sentiment, and compliance, which replaces sampling-based manual QA by evaluating interactions at scale rather than a small subset. Convin also offers real-time coaching cues and agent assistance during live calls, along with role-based dashboards for agents, managers, and leaders so each can see relevant performance data. It integrates with CRM systems to capture action items and next steps for follow-up. Convin serves regulated and high-volume industries such as fintech, banking, healthcare, real estate, and retail, and is aimed at teams that want data-driven coaching and quality assurance rather than subjective spot checks. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Quantified is an AI sales coaching and role-play platform built for regulated industries such as life sciences, medical devices, financial services, and insurance, where conversation quality and compliance both matter. It is organized around a set of AI agents that span the rep lifecycle: AI Roleplay for realistic practice of high-stakes conversations, an AI Readiness Coach for onboarding and certification, an AI Field Coach for pre-call preparation, post-call reflection, and live-call analysis, an AI Authoring agent to build simulations from approved content, an AI Compliance agent that applies regulatory-aware guardrails, and an AI Insights agent that reports on readiness, proficiency, and adherence. Adaptive AI personalizes coaching to each rep's role, experience, and business context so feedback stays relevant as reps progress. The platform is used by large enterprises including major pharmaceutical companies, and is applied to new-hire onboarding, product-launch readiness, certification programs, continuous reinforcement, and even talent screening based on selling behaviors. Quantified concentrates on coaching, simulation, and readiness for sales teams rather than serving as a general meeting-notes tool. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Convin is a free tier with paid upgrades (freemium); Quantified is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Convin | Quantified |
|---|---|---|
| Core capability | Automatic recording and transcription of calls, chats, and emails | AI role-play for high-stakes sales conversations |
| Standout feature | AI call scoring for quality, sentiment, and compliance | AI Field Coach for pre-call prep, post-call reflection, and live-call analysis |
| Team usage | Real-time agent coaching cues and live assistance | AI Readiness Coach for onboarding and certification |
| Integrations | Searchable conversation library with buying-signal and objection detection | Compliance-aware guardrails for regulated selling |
| Languages & capture | Role-based dashboards for agents, managers, and leaders | Adaptive AI that personalizes coaching to each rep |
| Best-fit workflow | Automatic recording and transcription of calls, chats, and emails | Insights agent reporting on readiness, proficiency, and adherence |
Convin
Choose Convin if you need automating quality assurance across all contact-center interactions — strengths include analyzes interactions across voice, chat, and email channels.
Quantified
Choose Quantified if you need onboarding and certifying reps in life sciences or financial services — strengths include purpose-built for compliance-sensitive regulated industries.
Convin
Quantified
It depends on your workflow. Convin is strong for automating quality assurance across all contact-center interactions, while Quantified is strong for onboarding and certifying reps in life sciences or financial services. Both transcribe and summarize meetings.
Convin is a free tier with paid upgrades and Quantified is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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