Convin: AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails. ProspectBoss: Cloud power dialer for outbound sales with AI that scores, summarizes, and suggests next steps on every conversation. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Convin when automating quality assurance across all contact-center interactions matters most, and ProspectBoss when using ai call scores and summaries to coach reps and plan next steps matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails.
Cloud power dialer for outbound sales with AI that scores, summarizes, and suggests next steps on every conversation.
Convin is an AI-backed conversation intelligence platform built primarily for contact centers and sales teams that handle high volumes of customer interactions. Its core function is to capture and analyze the full range of conversations, recording calls and ingesting chats and emails, then generating transcriptions and concise summaries for each interaction. On top of that data, Convin's AI analyzes conversations to detect buying signals, objections, competitor mentions, sentiment shifts, and recurring pain points, and it builds searchable conversation libraries. The platform applies automated call scoring for quality, sentiment, and compliance, which replaces sampling-based manual QA by evaluating interactions at scale rather than a small subset. Convin also offers real-time coaching cues and agent assistance during live calls, along with role-based dashboards for agents, managers, and leaders so each can see relevant performance data. It integrates with CRM systems to capture action items and next steps for follow-up. Convin serves regulated and high-volume industries such as fintech, banking, healthcare, real estate, and retail, and is aimed at teams that want data-driven coaching and quality assurance rather than subjective spot checks. Pricing varies by plan. Check the official website for current pricing.
Best suited for
ProspectBoss is a cloud-based outbound power dialer built to help sales teams call faster, protect their phone numbers, automate follow-up, and convert more conversations into appointments. Its power dialer, marketed as "Call Hammer" technology, automates rapid sequential dialing to maximize the number of prospects a rep reaches per hour, and includes automated voicemail dropping so reps can leave pre-recorded messages without waiting. The platform layers AI on top of calling, describing an assistant that listens to conversations and then scores, summarizes, and suggests next steps for each call, while automating SMS and email follow-up and tracking outcomes. ProspectBoss emphasizes deliverability and compliance with STIR/SHAKEN support, spam-likely prevention, and phone-number registration with major carriers to keep outbound numbers in good standing. It integrates with CRMs including Salesforce, HubSpot, and Zoho, and offers real-time conversation data and analytics. The product is primarily targeted at real estate agents, insurance producers, and home-services companies, and is a live, actively offered product with current pricing and trial options. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Convin is a free tier with paid upgrades (freemium); ProspectBoss is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Convin | ProspectBoss |
|---|---|---|
| Core capability | Automatic recording and transcription of calls, chats, and emails | Power dialer with rapid sequential dialing ("Call Hammer") |
| Standout feature | AI call scoring for quality, sentiment, and compliance | AI that scores, summarizes, and suggests next steps per call |
| Team usage | Real-time agent coaching cues and live assistance | Automated voicemail drop |
| Integrations | Searchable conversation library with buying-signal and objection detection | Automated SMS and email follow-up with outcome tracking |
| Languages & capture | Role-based dashboards for agents, managers, and leaders | STIR/SHAKEN support and spam-likely prevention |
| Best-fit workflow | Automatic recording and transcription of calls, chats, and emails | Carrier number registration for deliverability |
Convin
Choose Convin if you need automating quality assurance across all contact-center interactions — strengths include analyzes interactions across voice, chat, and email channels.
ProspectBoss
Choose ProspectBoss if you need real estate and insurance reps running high-volume outbound calls — strengths include high-throughput power dialing for outbound prospecting.
Convin
ProspectBoss
It depends on your workflow. Convin is strong for automating quality assurance across all contact-center interactions, while ProspectBoss is strong for real estate and insurance reps running high-volume outbound calls. Both transcribe and summarize meetings.
Convin is a free tier with paid upgrades and ProspectBoss is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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