Convin: AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails. Nyota: AI meeting assistant for managers that transcribes calls, generates template-based summaries and action items, and tracks projects and people. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Convin when automating quality assurance across all contact-center interactions matters most, and Nyota when tracking action items and signals across many recurring meetings matters most. Try them side by side on real calls before deciding — needs vary by team.
AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails.
AI meeting assistant for managers that transcribes calls, generates template-based summaries and action items, and tracks projects and people.
Convin is an AI-backed conversation intelligence platform built primarily for contact centers and sales teams that handle high volumes of customer interactions. Its core function is to capture and analyze the full range of conversations, recording calls and ingesting chats and emails, then generating transcriptions and concise summaries for each interaction. On top of that data, Convin's AI analyzes conversations to detect buying signals, objections, competitor mentions, sentiment shifts, and recurring pain points, and it builds searchable conversation libraries. The platform applies automated call scoring for quality, sentiment, and compliance, which replaces sampling-based manual QA by evaluating interactions at scale rather than a small subset. Convin also offers real-time coaching cues and agent assistance during live calls, along with role-based dashboards for agents, managers, and leaders so each can see relevant performance data. It integrates with CRM systems to capture action items and next steps for follow-up. Convin serves regulated and high-volume industries such as fintech, banking, healthcare, real estate, and retail, and is aimed at teams that want data-driven coaching and quality assurance rather than subjective spot checks. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Nyota is an AI meeting assistant aimed at busy professionals and managers who want to stay present in conversations while still capturing thorough records. It joins calls on Zoom, Google Meet and Microsoft Teams, transcribes the discussion, and produces distilled notes, summaries and action items. Users can choose from a library of more than 20 meeting templates so the generated summary matches the type of meeting, whether a one-on-one, a project sync or a customer call. Beyond basic notes, Nyota is positioned as a tool for managing both projects and people: it brings conversations together in one searchable place, watches for specific signals across discussions, and can help with agenda preparation so recurring meetings stay on track. Getting started involves signing up, connecting a calendar, and either inviting Nyota from the dashboard or adding its meeting address as a participant. It shares notes and action items into a wide range of downstream tools, including Slack, HubSpot, Salesforce, Close, Notion, OneDrive and Google Drive. Nyota is best suited to engineering leaders, team managers and other professionals who run many recurring meetings and want searchable, actionable records connected to their existing workflow tools. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Convin is a free tier with paid upgrades (freemium); Nyota is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Convin | Nyota |
|---|---|---|
| Core capability | Automatic recording and transcription of calls, chats, and emails | Joins and transcribes Zoom, Google Meet and Microsoft Teams calls |
| Standout feature | AI call scoring for quality, sentiment, and compliance | More than 20 meeting templates for tailored summaries |
| Team usage | Real-time agent coaching cues and live assistance | Automatic action item and key takeaway extraction |
| Integrations | Searchable conversation library with buying-signal and objection detection | Searchable archive of past conversations |
| Languages & capture | Role-based dashboards for agents, managers, and leaders | Agenda preparation and signal tracking across meetings |
| Best-fit workflow | Automatic recording and transcription of calls, chats, and emails | Sharing to Slack, HubSpot, Salesforce, Notion, Google Drive and more |
Convin
Choose Convin if you need automating quality assurance across all contact-center interactions — strengths include analyzes interactions across voice, chat, and email channels.
Nyota
Choose Nyota if you need engineering and team leaders documenting one-on-ones and syncs — strengths include template variety tailors summaries to different meeting types.
Convin
Nyota
It depends on your workflow. Convin is strong for automating quality assurance across all contact-center interactions, while Nyota is strong for engineering and team leaders documenting one-on-ones and syncs. Both transcribe and summarize meetings.
Convin is a free tier with paid upgrades and Nyota is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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