Convin: AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails. Notuly: Dutch AI app that records conversations, transcribes them, and emails structured summaries with action points, built for the Dutch language. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Convin when automating quality assurance across all contact-center interactions matters most, and Notuly when small teams needing gdpr-compliant dutch meeting summaries by email matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails.
Dutch AI app that records conversations, transcribes them, and emails structured summaries with action points, built for the Dutch language.
Convin is an AI-backed conversation intelligence platform built primarily for contact centers and sales teams that handle high volumes of customer interactions. Its core function is to capture and analyze the full range of conversations, recording calls and ingesting chats and emails, then generating transcriptions and concise summaries for each interaction. On top of that data, Convin's AI analyzes conversations to detect buying signals, objections, competitor mentions, sentiment shifts, and recurring pain points, and it builds searchable conversation libraries. The platform applies automated call scoring for quality, sentiment, and compliance, which replaces sampling-based manual QA by evaluating interactions at scale rather than a small subset. Convin also offers real-time coaching cues and agent assistance during live calls, along with role-based dashboards for agents, managers, and leaders so each can see relevant performance data. It integrates with CRM systems to capture action items and next steps for follow-up. Convin serves regulated and high-volume industries such as fintech, banking, healthcare, real estate, and retail, and is aimed at teams that want data-driven coaching and quality assurance rather than subjective spot checks. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Notuly is a Netherlands-based AI meeting notes application built specifically for the Dutch language and Dutch organizations. Its core workflow is designed to be simple: a user starts a recording (for example, by placing a phone on the table during an in-person conversation or capturing an online meeting), and Notuly automatically transcribes the audio and produces a structured summary that is delivered by email and inside the app. The summaries include concrete action points extracted from the discussion, helping teams turn conversations into follow-up tasks. Notuly emphasizes Dutch-language recognition and GDPR compliance, processing audio on servers in Amsterdam and deleting the audio immediately after transcription rather than retaining recordings. It supports multiple speakers and offers Word (.docx) export with customizable templates, plus unlimited sharing of finished summaries. The product is available as a web app and on iOS and Android. Notuly is aimed at Dutch professionals, smaller teams, and organizations that want accurate Dutch meeting summaries with a privacy-first, European data-processing approach rather than a large international platform. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Convin is a free tier with paid upgrades (freemium); Notuly is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Convin | Notuly |
|---|---|---|
| Core capability | Automatic recording and transcription of calls, chats, and emails | Automatic Dutch-language transcription of recorded conversations |
| Standout feature | AI call scoring for quality, sentiment, and compliance | AI-generated summaries with extracted action points, delivered by email and in-app |
| Team usage | Real-time agent coaching cues and live assistance | Multi-speaker support |
| Integrations | Searchable conversation library with buying-signal and objection detection | Word (.docx) export with customizable templates |
| Languages & capture | Role-based dashboards for agents, managers, and leaders | European data processing on Amsterdam servers with immediate audio deletion |
| Best-fit workflow | Automatic recording and transcription of calls, chats, and emails | Web, iOS, and Android applications |
Convin
Choose Convin if you need automating quality assurance across all contact-center interactions — strengths include analyzes interactions across voice, chat, and email channels.
Notuly
Choose Notuly if you need dutch professionals summarizing in-person meetings recorded on a phone — strengths include purpose-built for the dutch language with a privacy-first european data approach.
Convin
Notuly
It depends on your workflow. Convin is strong for automating quality assurance across all contact-center interactions, while Notuly is strong for dutch professionals summarizing in-person meetings recorded on a phone. Both transcribe and summarize meetings.
Convin is a free tier with paid upgrades and Notuly is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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