Convin: AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails. Notulin.id: Indonesian AI meeting tool with an Indonesia-first ASR model that records calls, transcribes, and produces summaries, decision lists, and action items. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Convin when automating quality assurance across all contact-center interactions matters most, and Notulin.id when automatically capturing scheduled zoom, meet, or teams calls via calendar matters most. Try them side by side on real calls before deciding — needs vary by team.
AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails.
Indonesian AI meeting tool with an Indonesia-first ASR model that records calls, transcribes, and produces summaries, decision lists, and action items.
Convin is an AI-backed conversation intelligence platform built primarily for contact centers and sales teams that handle high volumes of customer interactions. Its core function is to capture and analyze the full range of conversations, recording calls and ingesting chats and emails, then generating transcriptions and concise summaries for each interaction. On top of that data, Convin's AI analyzes conversations to detect buying signals, objections, competitor mentions, sentiment shifts, and recurring pain points, and it builds searchable conversation libraries. The platform applies automated call scoring for quality, sentiment, and compliance, which replaces sampling-based manual QA by evaluating interactions at scale rather than a small subset. Convin also offers real-time coaching cues and agent assistance during live calls, along with role-based dashboards for agents, managers, and leaders so each can see relevant performance data. It integrates with CRM systems to capture action items and next steps for follow-up. Convin serves regulated and high-volume industries such as fintech, banking, healthcare, real estate, and retail, and is aimed at teams that want data-driven coaching and quality assurance rather than subjective spot checks. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Notulin.id is an Indonesian AI meeting platform that records, transcribes, and automatically summarizes meetings in Bahasa Indonesia. Its main differentiator is an Indonesia-first automatic speech recognition (ASR) model the company says is tuned to recognize local technical terms, names, and company abbreviations more accurately than general-purpose engines. Notulin connects to Zoom, Google Meet, and Microsoft Teams to capture meetings, and integrates with Google and Outlook calendars so sessions can be picked up automatically. During processing it applies multi-speaker detection to identify who said what. After each meeting, Notulin generates a summary together with a decision list and a set of action items intended to be ready to share with the team shortly after the call ends. The product is aimed at Indonesian businesses and teams that hold frequent Bahasa Indonesia meetings and want reliable, locally accurate documentation without manual note-taking. It offers a free entry point and paid plans for individuals and larger organizations, positioning itself as a domestic alternative to international note-taking tools. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Convin is a free tier with paid upgrades (freemium); Notulin.id is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Convin | Notulin.id |
|---|---|---|
| Core capability | Automatic recording and transcription of calls, chats, and emails | Indonesia-first ASR model tuned for local terms, names, and abbreviations |
| Standout feature | AI call scoring for quality, sentiment, and compliance | Recording and transcription for Zoom, Google Meet, and Microsoft Teams |
| Team usage | Real-time agent coaching cues and live assistance | Google and Outlook calendar integration for automatic capture |
| Integrations | Searchable conversation library with buying-signal and objection detection | Multi-speaker detection |
| Languages & capture | Role-based dashboards for agents, managers, and leaders | Automatic summaries with decision lists and action items |
| Best-fit workflow | Automatic recording and transcription of calls, chats, and emails | Bahasa Indonesia language focus |
Convin
Choose Convin if you need automating quality assurance across all contact-center interactions — strengths include analyzes interactions across voice, chat, and email channels.
Notulin.id
Choose Notulin.id if you need indonesian companies needing accurate bahasa indonesia meeting minutes — strengths include locally trained asr aimed at higher accuracy for indonesian meetings.
Convin
Notulin.id
It depends on your workflow. Convin is strong for automating quality assurance across all contact-center interactions, while Notulin.id is strong for indonesian companies needing accurate bahasa indonesia meeting minutes. Both transcribe and summarize meetings.
Convin is a free tier with paid upgrades and Notulin.id is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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