Convin: AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails. Notula.ai: Indonesian AI meeting assistant that joins or records calls, transcribes in Bahasa Indonesia, and generates automatic meeting minutes and summaries. Below, they line up on price, capture method, and how each fits a real meeting stack.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Convin when automating quality assurance across all contact-center interactions matters most, and Notula.ai when transcribing uploaded audio or video recordings in bahasa indonesia matters most. Try them side by side on real calls before deciding — needs vary by team.
AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails.
Indonesian AI meeting assistant that joins or records calls, transcribes in Bahasa Indonesia, and generates automatic meeting minutes and summaries.
Convin is an AI-backed conversation intelligence platform built primarily for contact centers and sales teams that handle high volumes of customer interactions. Its core function is to capture and analyze the full range of conversations, recording calls and ingesting chats and emails, then generating transcriptions and concise summaries for each interaction. On top of that data, Convin's AI analyzes conversations to detect buying signals, objections, competitor mentions, sentiment shifts, and recurring pain points, and it builds searchable conversation libraries. The platform applies automated call scoring for quality, sentiment, and compliance, which replaces sampling-based manual QA by evaluating interactions at scale rather than a small subset. Convin also offers real-time coaching cues and agent assistance during live calls, along with role-based dashboards for agents, managers, and leaders so each can see relevant performance data. It integrates with CRM systems to capture action items and next steps for follow-up. Convin serves regulated and high-volume industries such as fintech, banking, healthcare, real estate, and retail, and is aimed at teams that want data-driven coaching and quality assurance rather than subjective spot checks. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Notula.ai is an Indonesian AI meeting assistant focused on transcription and automatic meeting minutes (notulen) in Bahasa Indonesia. Users can capture meetings in several ways: by pasting a meeting link for Zoom, Google Meet, or Microsoft Teams so Notula.ai joins as a participant and records the session, by recording directly in the browser using the device microphone, or by uploading existing audio and video files. The platform then processes the recording, produces a transcript, and generates summaries. Summaries can be created in different styles, including a formal meeting-minutes format, bullet points, or a conversational recap, and the tool identifies the main topics discussed during the meeting. Transcripts and summaries can be exported to Word or PDF and shared through customizable access links. Notula.ai is built specifically for Indonesian-language meetings and the needs of Indonesian businesses, addressing local terminology and the preference for documentation in Bahasa Indonesia. It is aimed at Indonesian companies, teams, and professionals who want to automate the creation of accurate meeting notes rather than transcribing manually. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Convin is a free tier with paid upgrades (freemium); Notula.ai is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Convin | Notula.ai |
|---|---|---|
| Core capability | Automatic recording and transcription of calls, chats, and emails | Joins Zoom, Google Meet, and Microsoft Teams meetings via link to record |
| Standout feature | AI call scoring for quality, sentiment, and compliance | Browser recording from the device microphone and audio/video file upload |
| Team usage | Real-time agent coaching cues and live assistance | Bahasa Indonesia transcription |
| Integrations | Searchable conversation library with buying-signal and objection detection | Automatic summaries in formal minutes, bullet-point, or conversational styles |
| Languages & capture | Role-based dashboards for agents, managers, and leaders | Main-topic identification from the conversation |
| Best-fit workflow | Automatic recording and transcription of calls, chats, and emails | Export to Word and PDF |
Convin
Choose Convin if you need automating quality assurance across all contact-center interactions — strengths include analyzes interactions across voice, chat, and email channels.
Notula.ai
Choose Notula.ai if you need indonesian teams generating notulen from zoom, meet, or teams calls — strengths include built for bahasa indonesia meeting transcription and minutes.
Convin
Notula.ai
It depends on your workflow. Convin is strong for automating quality assurance across all contact-center interactions, while Notula.ai is strong for indonesian teams generating notulen from zoom, meet, or teams calls. Both transcribe and summarize meetings.
Convin is a free tier with paid upgrades and Notula.ai is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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