Convin: AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails. NoteWave: An indie AI meeting assistant that records, transcribes, and summarizes meetings across Zoom, Teams, Google Meet, in-person, and uploaded audio. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Convin when automating quality assurance across all contact-center interactions matters most, and NoteWave when recording in-person meetings or interviews directly from a phone or browser matters most. Try them side by side on real calls before deciding — needs vary by team.
AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails.
An indie AI meeting assistant that records, transcribes, and summarizes meetings across Zoom, Teams, Google Meet, in-person, and uploaded audio.
Convin is an AI-backed conversation intelligence platform built primarily for contact centers and sales teams that handle high volumes of customer interactions. Its core function is to capture and analyze the full range of conversations, recording calls and ingesting chats and emails, then generating transcriptions and concise summaries for each interaction. On top of that data, Convin's AI analyzes conversations to detect buying signals, objections, competitor mentions, sentiment shifts, and recurring pain points, and it builds searchable conversation libraries. The platform applies automated call scoring for quality, sentiment, and compliance, which replaces sampling-based manual QA by evaluating interactions at scale rather than a small subset. Convin also offers real-time coaching cues and agent assistance during live calls, along with role-based dashboards for agents, managers, and leaders so each can see relevant performance data. It integrates with CRM systems to capture action items and next steps for follow-up. Convin serves regulated and high-volume industries such as fintech, banking, healthcare, real estate, and retail, and is aimed at teams that want data-driven coaching and quality assurance rather than subjective spot checks. Pricing varies by plan. Check the official website for current pricing.
Best suited for
NoteWave is an AI meeting assistant built by Blaze AI Solutions, a small South African startup that launched the product publicly on Product Hunt in September 2025. It is designed to capture meetings wherever they happen: you can record live in the browser or on mobile, connect it to online calls on Zoom, Microsoft Teams, and Google Meet, or upload existing audio files in formats such as MP3, WAV, and M4A. From that audio, NoteWave produces transcripts with speaker identification, AI-generated summaries, automatic topic tagging, and detected action items, aiming to turn raw conversation into a structured record teams can act on. An assistant feature lets users query past meetings in natural language to find what was discussed. The tool supports many languages and is positioned for businesses and teams that want a single place to capture both remote and in-person discussions rather than being locked to one conferencing platform. As an early-stage indie product it is actively iterating, with collaboration and editing features for shared notes. Always confirm current capabilities and any compliance claims directly on the official site before relying on them. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Convin is a free tier with paid upgrades (freemium); NoteWave is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Convin | NoteWave |
|---|---|---|
| Core capability | Automatic recording and transcription of calls, chats, and emails | Records and transcribes meetings from Zoom, Microsoft Teams, Google Meet, browser, and mobile |
| Standout feature | AI call scoring for quality, sentiment, and compliance | Uploads and transcribes existing audio files (MP3, WAV, M4A) |
| Team usage | Real-time agent coaching cues and live assistance | Speaker identification and AI-generated summaries |
| Integrations | Searchable conversation library with buying-signal and objection detection | Automatic topic tagging and action-item detection |
| Languages & capture | Role-based dashboards for agents, managers, and leaders | Assistant for querying past meetings in natural language |
| Best-fit workflow | Automatic recording and transcription of calls, chats, and emails | Multilingual transcription support |
Convin
Choose Convin if you need automating quality assurance across all contact-center interactions — strengths include analyzes interactions across voice, chat, and email channels.
NoteWave
Choose NoteWave if you need capturing notes and action items from remote calls across zoom, teams, and google meet — strengths include captures both online and in-person meetings plus uploaded audio in one tool.
Convin
NoteWave
It depends on your workflow. Convin is strong for automating quality assurance across all contact-center interactions, while NoteWave is strong for capturing notes and action items from remote calls across zoom, teams, and google meet. Both transcribe and summarize meetings.
Convin is a free tier with paid upgrades and NoteWave is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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