Convin: AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails. NoteLyn AI: AI note-taking app that transcribes meetings and lectures into minutes, summaries, and study materials. Below, they line up on price, capture method, and how each fits a real meeting stack.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Convin when automating quality assurance across all contact-center interactions matters most, and NoteLyn AI when students converting lectures into structured notes and study flashcards matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails.
AI note-taking app that transcribes meetings and lectures into minutes, summaries, and study materials.
Convin is an AI-backed conversation intelligence platform built primarily for contact centers and sales teams that handle high volumes of customer interactions. Its core function is to capture and analyze the full range of conversations, recording calls and ingesting chats and emails, then generating transcriptions and concise summaries for each interaction. On top of that data, Convin's AI analyzes conversations to detect buying signals, objections, competitor mentions, sentiment shifts, and recurring pain points, and it builds searchable conversation libraries. The platform applies automated call scoring for quality, sentiment, and compliance, which replaces sampling-based manual QA by evaluating interactions at scale rather than a small subset. Convin also offers real-time coaching cues and agent assistance during live calls, along with role-based dashboards for agents, managers, and leaders so each can see relevant performance data. It integrates with CRM systems to capture action items and next steps for follow-up. Convin serves regulated and high-volume industries such as fintech, banking, healthcare, real estate, and retail, and is aimed at teams that want data-driven coaching and quality assurance rather than subjective spot checks. Pricing varies by plan. Check the official website for current pricing.
Best suited for
NoteLyn AI is an AI note-taking application that captures meetings, lectures, and other audio and turns them into structured notes, meeting minutes, and study materials. For meetings, it records audio with speaker diarization, or accepts uploaded files and links to recorded Zoom, Teams, and Google Meet sessions, then produces a timestamped transcript with speaker labels alongside a structured summary that highlights decisions, open questions, main topics, and action items with owners and due dates. It frames meeting output around an explicit decision log so that conclusions and follow-ups remain traceable over time. Beyond meetings, NoteLyn doubles as a learning tool, converting audio, PDFs, links, images, and videos into clear notes and generating flashcards, quizzes, and AI question-and-answer for spaced-repetition study. This dual focus makes it suitable for both professionals documenting client calls, standups, and project reviews and students working through lectures and research. NoteLyn supports multiple languages and is available on iOS, Android, and the web, with note export and sharing options. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Convin is a free tier with paid upgrades (freemium); NoteLyn AI is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Convin | NoteLyn AI |
|---|---|---|
| Core capability | Automatic recording and transcription of calls, chats, and emails | Meeting recording with speaker diarization and timestamped transcripts |
| Standout feature | AI call scoring for quality, sentiment, and compliance | Structured summaries with decisions, open questions, and action items |
| Team usage | Real-time agent coaching cues and live assistance | Support for uploaded audio, video, PDFs, links, and images |
| Integrations | Searchable conversation library with buying-signal and objection detection | Study tools including flashcards, quizzes, and AI Q&A |
| Languages & capture | Role-based dashboards for agents, managers, and leaders | Action items with owners and due dates |
| Best-fit workflow | Automatic recording and transcription of calls, chats, and emails | Export and sharing of minutes and summaries |
Convin
Choose Convin if you need automating quality assurance across all contact-center interactions — strengths include analyzes interactions across voice, chat, and email channels.
NoteLyn AI
Choose NoteLyn AI if you need teams turning standups and client calls into searchable minutes and action items — strengths include combines meeting minutes with study and learning features in one app.
Convin
NoteLyn AI
It depends on your workflow. Convin is strong for automating quality assurance across all contact-center interactions, while NoteLyn AI is strong for teams turning standups and client calls into searchable minutes and action items. Both transcribe and summarize meetings.
Convin is a free tier with paid upgrades and NoteLyn AI is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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