Convin: AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails. Nota: Nota is an AI note-taking and voice app for Apple devices that transcribes speech in real time and uses AI to refine, summarize, and reshape your notes. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Convin when automating quality assurance across all contact-center interactions matters most, and Nota when capturing voice brain dumps and ideas on the go, including from an apple watch matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails.
Nota is an AI note-taking and voice app for Apple devices that transcribes speech in real time and uses AI to refine, summarize, and reshape your notes.
Convin is an AI-backed conversation intelligence platform built primarily for contact centers and sales teams that handle high volumes of customer interactions. Its core function is to capture and analyze the full range of conversations, recording calls and ingesting chats and emails, then generating transcriptions and concise summaries for each interaction. On top of that data, Convin's AI analyzes conversations to detect buying signals, objections, competitor mentions, sentiment shifts, and recurring pain points, and it builds searchable conversation libraries. The platform applies automated call scoring for quality, sentiment, and compliance, which replaces sampling-based manual QA by evaluating interactions at scale rather than a small subset. Convin also offers real-time coaching cues and agent assistance during live calls, along with role-based dashboards for agents, managers, and leaders so each can see relevant performance data. It integrates with CRM systems to capture action items and next steps for follow-up. Convin serves regulated and high-volume industries such as fintech, banking, healthcare, real estate, and retail, and is aimed at teams that want data-driven coaching and quality assurance rather than subjective spot checks. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Nota, made by Hue Network, Inc., is a note-taking and voice-capture app built for the Apple ecosystem. It lets you record voice memos, brain dumps, meetings, and conversations and transcribes them in real time, with multilingual transcription support (the website cites 45 languages). Beyond voice, you can type in a clean editor, sketch with Apple Pencil, or scan documents, whiteboards, business cards, and receipts using OCR. Built-in AI assists let you rewrite, expand, summarize, clarify, polish, and reshape selected text, and users can choose between available models (Gemini, Claude, or OpenAI) or bring their own key. It runs across iPhone, iPad, Mac, and Apple Watch, with dictation supported directly from the watch. A free tier offers unlimited local notes, voice capture, AI, and drawing on-device with no account required; a Pro subscription adds cloud sync across devices, higher AI usage limits, more transcription time, and collaboration features. It is aimed at founders, creatives, operators, and anyone who wants flexible thought capture.
Best suited for
Convin is a free tier with paid upgrades (freemium); Nota is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Convin | Nota |
|---|---|---|
| Core capability | Automatic recording and transcription of calls, chats, and emails | Real-time multilingual voice transcription (cited at 45 languages) |
| Standout feature | AI call scoring for quality, sentiment, and compliance | AI assists to rewrite, expand, summarize, clarify, and reshape notes |
| Team usage | Real-time agent coaching cues and live assistance | Multiple capture modes: voice, typing, Apple Pencil sketching, and OCR scanning |
| Integrations | Searchable conversation library with buying-signal and objection detection | Choice of AI models (Gemini, Claude, OpenAI) with bring-your-own-key option |
| Languages & capture | Role-based dashboards for agents, managers, and leaders | Cross-device support across iPhone, iPad, Mac, and Apple Watch |
| Best-fit workflow | Automatic recording and transcription of calls, chats, and emails | Cloud sync and collaboration on the Pro tier |
Convin
Choose Convin if you need automating quality assurance across all contact-center interactions — strengths include analyzes interactions across voice, chat, and email channels.
Nota
Choose Nota if you need recording and transcribing in-person meetings and conversations — strengths include free tier works fully on-device with no account required.
Convin
Nota
It depends on your workflow. Convin is strong for automating quality assurance across all contact-center interactions, while Nota is strong for recording and transcribing in-person meetings and conversations. Both transcribe and summarize meetings.
Convin is a free tier with paid upgrades and Nota is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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