Convin: AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails. noScribe: Free, open-source desktop transcriber that runs Whisper and pyannote fully locally with speaker identification and a synchronized editor. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Convin when automating quality assurance across all contact-center interactions matters most, and noScribe when journalists generating diarized transcripts of recorded conversations matters most. Run both through a week of actual calls to see which suits your workflow.
AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails.
Free, open-source desktop transcriber that runs Whisper and pyannote fully locally with speaker identification and a synchronized editor.
Convin is an AI-backed conversation intelligence platform built primarily for contact centers and sales teams that handle high volumes of customer interactions. Its core function is to capture and analyze the full range of conversations, recording calls and ingesting chats and emails, then generating transcriptions and concise summaries for each interaction. On top of that data, Convin's AI analyzes conversations to detect buying signals, objections, competitor mentions, sentiment shifts, and recurring pain points, and it builds searchable conversation libraries. The platform applies automated call scoring for quality, sentiment, and compliance, which replaces sampling-based manual QA by evaluating interactions at scale rather than a small subset. Convin also offers real-time coaching cues and agent assistance during live calls, along with role-based dashboards for agents, managers, and leaders so each can see relevant performance data. It integrates with CRM systems to capture action items and next steps for follow-up. Convin serves regulated and high-volume industries such as fintech, banking, healthcare, real estate, and retail, and is aimed at teams that want data-driven coaching and quality assurance rather than subjective spot checks. Pricing varies by plan. Check the official website for current pricing.
Best suited for
noScribe is a free, open-source desktop transcription tool that runs entirely on the user's own computer to protect the confidentiality of recordings. Licensed under GPL-3.0 and actively maintained, with a v0.7.2 maintenance release in June 2026, it is built around OpenAI's Whisper (via the faster-whisper library) for speech recognition and pyannote for speaker diarization, so it can distinguish between different speakers and label who said what. It understands around 60 languages and supports automatic or manually specified speaker counts. noScribe is primarily designed for producing high-quality transcripts of interviews for qualitative social research and journalistic work, and it ships with a dedicated companion editor, noScribeEdit, that synchronizes audio playback with the transcript text and provides search and replace, formatting, zoom, and playback-speed controls. It supports Windows (with optional CUDA acceleration on Nvidia GPUs), macOS on Apple Silicon, and Linux in both CPU and CUDA versions. Additional capabilities include batch transcription, pause detection and marking, an experimental overlapping-speech detection mode, and export to multiple formats such as HTML, VTT, and TXT, plus an available command-line interface for scripted use. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Convin is a free tier with paid upgrades (freemium); noScribe is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Convin | noScribe |
|---|---|---|
| Core capability | Automatic recording and transcription of calls, chats, and emails | Fully local transcription using Whisper via faster-whisper |
| Standout feature | AI call scoring for quality, sentiment, and compliance | Speaker diarization with pyannote (automatic or manual speaker counts) |
| Team usage | Real-time agent coaching cues and live assistance | Support for around 60 languages |
| Integrations | Searchable conversation library with buying-signal and objection detection | Synchronized companion editor (noScribeEdit) with playback follow-along |
| Languages & capture | Role-based dashboards for agents, managers, and leaders | Batch transcription, pause detection, and experimental overlapping-speech detection |
| Best-fit workflow | Automatic recording and transcription of calls, chats, and emails | Exports to HTML, VTT, and TXT plus a command-line interface |
Convin
Choose Convin if you need automating quality assurance across all contact-center interactions — strengths include analyzes interactions across voice, chat, and email channels.
noScribe
Choose noScribe if you need researchers transcribing qualitative interviews while keeping data on their own machine — strengths include runs 100% locally to keep sensitive recordings confidential.
Convin
noScribe
It depends on your workflow. Convin is strong for automating quality assurance across all contact-center interactions, while noScribe is strong for researchers transcribing qualitative interviews while keeping data on their own machine. Both transcribe and summarize meetings.
Convin is a free tier with paid upgrades and noScribe is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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