Convin: AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails. Nimitai: An AI conversation-intelligence copilot for B2B sales teams that researches prospects, briefs reps, and delivers real-time coaching during calls. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Convin when automating quality assurance across all contact-center interactions matters most, and Nimitai when preparing reps with research and briefings before customer meetings matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails.
An AI conversation-intelligence copilot for B2B sales teams that researches prospects, briefs reps, and delivers real-time coaching during calls.
Convin is an AI-backed conversation intelligence platform built primarily for contact centers and sales teams that handle high volumes of customer interactions. Its core function is to capture and analyze the full range of conversations, recording calls and ingesting chats and emails, then generating transcriptions and concise summaries for each interaction. On top of that data, Convin's AI analyzes conversations to detect buying signals, objections, competitor mentions, sentiment shifts, and recurring pain points, and it builds searchable conversation libraries. The platform applies automated call scoring for quality, sentiment, and compliance, which replaces sampling-based manual QA by evaluating interactions at scale rather than a small subset. Convin also offers real-time coaching cues and agent assistance during live calls, along with role-based dashboards for agents, managers, and leaders so each can see relevant performance data. It integrates with CRM systems to capture action items and next steps for follow-up. Convin serves regulated and high-volume industries such as fintech, banking, healthcare, real estate, and retail, and is aimed at teams that want data-driven coaching and quality assurance rather than subjective spot checks. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Nimitai is an AI meeting-intelligence and conversation-analytics platform built specifically for B2B sales teams at startups and growth-stage companies. It is structured around specialized functions: a research step that pulls prospect intelligence before a call, a preparation step that generates pre-call briefings with talking points and deal context, and a live copilot that delivers real-time coaching during the meeting. Nimitai captures calls through a lightweight Chrome extension that works with Zoom, Google Meet, and Microsoft Teams without requiring a separate bot to join the call. During a live conversation it records and analyzes audio and engagement signals, surfaces coaching cues, flags unaddressed objections, detects shifts in buyer interest, and highlights deal-risk signals so reps can adjust in the moment. After the call it generates structured scorecards and call summaries and can sync them to CRMs such as Salesforce, HubSpot, and Pipedrive, reducing manual data entry. It is aimed at sales organizations that want both real-time selling assistance and post-call analytics in a single tool, positioned as an option for smaller revenue teams. The platform is operating and accepting B2B sales teams. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Convin is a free tier with paid upgrades (freemium); Nimitai is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Convin | Nimitai |
|---|---|---|
| Core capability | Automatic recording and transcription of calls, chats, and emails | Pre-call prospect research and preparation briefings |
| Standout feature | AI call scoring for quality, sentiment, and compliance | Real-time coaching cues and objection alerts during live calls |
| Team usage | Real-time agent coaching cues and live assistance | Bot-free capture via a Chrome extension for Zoom, Meet, and Teams |
| Integrations | Searchable conversation library with buying-signal and objection detection | Buying-signal and deal-risk detection during conversations |
| Languages & capture | Role-based dashboards for agents, managers, and leaders | Structured post-call scorecards and summaries |
| Best-fit workflow | Automatic recording and transcription of calls, chats, and emails | CRM sync to Salesforce, HubSpot, and Pipedrive |
Convin
Choose Convin if you need automating quality assurance across all contact-center interactions — strengths include analyzes interactions across voice, chat, and email channels.
Nimitai
Choose Nimitai if you need coaching sales reps in real time during discovery and demo calls — strengths include combines pre-call prep, live coaching, and post-call analytics in one tool.
Convin
Nimitai
It depends on your workflow. Convin is strong for automating quality assurance across all contact-center interactions, while Nimitai is strong for coaching sales reps in real time during discovery and demo calls. Both transcribe and summarize meetings.
Convin is a free tier with paid upgrades and Nimitai is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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