Convin: AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails. Motion AI Notetaker: AI notetaker inside Motion's productivity suite that joins calls, transcribes and summarizes them, and converts action items into scheduled tasks. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Convin when automating quality assurance across all contact-center interactions matters most, and Motion AI Notetaker when teams that want notes and to-dos in one productivity platform matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails.
AI notetaker inside Motion's productivity suite that joins calls, transcribes and summarizes them, and converts action items into scheduled tasks.
Convin is an AI-backed conversation intelligence platform built primarily for contact centers and sales teams that handle high volumes of customer interactions. Its core function is to capture and analyze the full range of conversations, recording calls and ingesting chats and emails, then generating transcriptions and concise summaries for each interaction. On top of that data, Convin's AI analyzes conversations to detect buying signals, objections, competitor mentions, sentiment shifts, and recurring pain points, and it builds searchable conversation libraries. The platform applies automated call scoring for quality, sentiment, and compliance, which replaces sampling-based manual QA by evaluating interactions at scale rather than a small subset. Convin also offers real-time coaching cues and agent assistance during live calls, along with role-based dashboards for agents, managers, and leaders so each can see relevant performance data. It integrates with CRM systems to capture action items and next steps for follow-up. Convin serves regulated and high-volume industries such as fintech, banking, healthcare, real estate, and retail, and is aimed at teams that want data-driven coaching and quality assurance rather than subjective spot checks. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Motion's AI Notetaker is the meeting-capture feature within Motion, a broader AI productivity and work-management platform. When enabled, the notetaker automatically joins virtual calls on Zoom, Google Meet and Microsoft Teams, records video and audio, and transcribes the conversation, then generates structured summaries covering attendees, key points, decisions, context and action items shortly after the meeting ends. Transcripts, recordings and notes are stored together in a dedicated meeting-notes area and are searchable, with summary sections linked back to the relevant moment in the recording so users can jump to a specific point. Its distinguishing feature is the tie-in with Motion's task and calendar engine: action items surfaced from a meeting can be turned into tasks with assignees, deadlines and durations, and then automatically scheduled around the user's existing commitments. The notetaker supports transcription across many spoken languages while keeping summaries in English for consistency. Motion is aimed at busy professionals, managers and teams who want their meeting notes to flow directly into an actionable, automatically scheduled to-do list rather than living in a separate notes tool. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Convin is a free tier with paid upgrades (freemium); Motion AI Notetaker is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Convin | Motion AI Notetaker |
|---|---|---|
| Core capability | Automatic recording and transcription of calls, chats, and emails | Auto-joins Zoom, Google Meet and Microsoft Teams calls |
| Standout feature | AI call scoring for quality, sentiment, and compliance | Records and transcribes meetings with multilingual transcription support |
| Team usage | Real-time agent coaching cues and live assistance | Structured summaries with attendees, key points, decisions and action items |
| Integrations | Searchable conversation library with buying-signal and objection detection | Action items convertible into scheduled tasks with deadlines |
| Languages & capture | Role-based dashboards for agents, managers, and leaders | Searchable notes linked to timestamps in the recording |
| Best-fit workflow | Automatic recording and transcription of calls, chats, and emails | Part of an integrated productivity and calendar platform |
Convin
Choose Convin if you need automating quality assurance across all contact-center interactions — strengths include analyzes interactions across voice, chat, and email channels.
Motion AI Notetaker
Choose Motion AI Notetaker if you need managers turning meeting action items into scheduled tasks automatically — strengths include tight integration between meeting notes and automatic task scheduling.
Convin
Motion AI Notetaker
It depends on your workflow. Convin is strong for automating quality assurance across all contact-center interactions, while Motion AI Notetaker is strong for managers turning meeting action items into scheduled tasks automatically. Both transcribe and summarize meetings.
Convin is a free tier with paid upgrades and Motion AI Notetaker is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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