Convin: AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails. Monologue: Monologue is an AI voice dictation app for Mac and iOS that turns speech into polished, app-aware text and can record, transcribe, and summarize meetings, calls, and voice notes. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Convin when automating quality assurance across all contact-center interactions matters most, and Monologue when recording and transcribing personal voice notes, calls, and meetings, then generating summaries matters most. Run both through a week of actual calls to see which suits your workflow.
AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails.
Monologue is an AI voice dictation app for Mac and iOS that turns speech into polished, app-aware text and can record, transcribe, and summarize meetings, calls, and voice notes.
Convin is an AI-backed conversation intelligence platform built primarily for contact centers and sales teams that handle high volumes of customer interactions. Its core function is to capture and analyze the full range of conversations, recording calls and ingesting chats and emails, then generating transcriptions and concise summaries for each interaction. On top of that data, Convin's AI analyzes conversations to detect buying signals, objections, competitor mentions, sentiment shifts, and recurring pain points, and it builds searchable conversation libraries. The platform applies automated call scoring for quality, sentiment, and compliance, which replaces sampling-based manual QA by evaluating interactions at scale rather than a small subset. Convin also offers real-time coaching cues and agent assistance during live calls, along with role-based dashboards for agents, managers, and leaders so each can see relevant performance data. It integrates with CRM systems to capture action items and next steps for follow-up. Convin serves regulated and high-volume industries such as fintech, banking, healthcare, real estate, and retail, and is aimed at teams that want data-driven coaching and quality assurance rather than subjective spot checks. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Monologue, built by Every (Every Media Inc), is an AI-powered voice dictation app for macOS, iOS, iPadOS, and watchOS. Instead of typing, you speak and Monologue produces clean, finished text: it strips filler words and repetitions, adds punctuation, and uses a language model to infer intent and match your tone. Its standout trait is app-aware formatting, the output adapts to where you are, short conversational messages in iMessage, structured paragraphs in email, and organized lists or headings in Notes. On iOS a custom keyboard works across every app, with Live Activity support in the Dynamic Island, and preferences, modes, and a personal dictionary sync across devices. Beyond dictation, a Notes feature lets you record freeform thoughts, calls, and meetings, then transcribe and summarize them, and route captured notes to tools like Notion via an API, CLI, and MCP integrations. It supports 100+ languages and mixed-language speech. The company states audio and transcripts are not retained on its servers, with offline transcription available. It targets professionals across many fields who want faster, hands-free writing.
Best suited for
Convin is a free tier with paid upgrades (freemium); Monologue is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Convin | Monologue |
|---|---|---|
| Core capability | Automatic recording and transcription of calls, chats, and emails | App-aware smart formatting that adapts output to the app in use (iMessage, email, Notes, code) |
| Standout feature | AI call scoring for quality, sentiment, and compliance | AI cleanup that removes filler words and repetitions, adds punctuation, and matches tone |
| Team usage | Real-time agent coaching cues and live assistance | Notes feature to record, transcribe, and summarize meetings, calls, and voice memos |
| Integrations | Searchable conversation library with buying-signal and objection detection | iOS custom keyboard plus sync of modes, dictionary, and preferences across Mac, iPhone, iPad, and Apple Watch |
| Languages & capture | Role-based dashboards for agents, managers, and leaders | Auto Dictionary that learns names, acronyms, and personal vocabulary |
| Best-fit workflow | Automatic recording and transcription of calls, chats, and emails | API, CLI, and MCP integrations for routing notes to tools like Notion |
Convin
Choose Convin if you need automating quality assurance across all contact-center interactions — strengths include analyzes interactions across voice, chat, and email channels.
Monologue
Choose Monologue if you need drafting emails, messages, and documents hands-free by speaking instead of typing — strengths include deep apple-ecosystem integration with a system-wide ios keyboard and cross-device sync.
Convin
Monologue
It depends on your workflow. Convin is strong for automating quality assurance across all contact-center interactions, while Monologue is strong for drafting emails, messages, and documents hands-free by speaking instead of typing. Both transcribe and summarize meetings.
Convin is a free tier with paid upgrades and Monologue is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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