Convin: AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails. Mobvoi TicNote: Portable AI voice recorder device that records, transcribes, translates, and summarizes meetings, calls, and lectures. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Convin when automating quality assurance across all contact-center interactions matters most, and Mobvoi TicNote when transcribing lectures and interviews for students and journalists matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails.
Portable AI voice recorder device that records, transcribes, translates, and summarizes meetings, calls, and lectures.
Convin is an AI-backed conversation intelligence platform built primarily for contact centers and sales teams that handle high volumes of customer interactions. Its core function is to capture and analyze the full range of conversations, recording calls and ingesting chats and emails, then generating transcriptions and concise summaries for each interaction. On top of that data, Convin's AI analyzes conversations to detect buying signals, objections, competitor mentions, sentiment shifts, and recurring pain points, and it builds searchable conversation libraries. The platform applies automated call scoring for quality, sentiment, and compliance, which replaces sampling-based manual QA by evaluating interactions at scale rather than a small subset. Convin also offers real-time coaching cues and agent assistance during live calls, along with role-based dashboards for agents, managers, and leaders so each can see relevant performance data. It integrates with CRM systems to capture action items and next steps for follow-up. Convin serves regulated and high-volume industries such as fintech, banking, healthcare, real estate, and retail, and is aimed at teams that want data-driven coaching and quality assurance rather than subjective spot checks. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Mobvoi TicNote is a slim, portable AI voice recorder device paired with a companion app and cloud service for capturing and processing spoken content. The hardware is a lightweight card-style recorder (with related earbud-style recording options) built with multiple microphones for clear capture of meetings, calls, lectures, and conversations. Its built-in AI assistant, Shadow, transcribes audio in real time across more than 120 languages and generates concise summaries, meeting minutes, and mind maps from what was recorded. The device is designed to let users stay present in a conversation while it handles note-taking automatically, and processed transcripts and summaries are accessible through the TicNote cloud platform. Because it is a dedicated wearable-style recorder rather than software that joins a video call, TicNote is well suited to capturing in-person meetings, phone calls, interviews, and classes. Mobvoi positions it for immigrants and international students, journalists and reporters, global business teams, creators and podcasters, students and researchers, and sales and marketing professionals who need reliable transcription and summarization on the go without depending on a laptop or a meeting bot. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Convin is a free tier with paid upgrades (freemium); Mobvoi TicNote is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Convin | Mobvoi TicNote |
|---|---|---|
| Core capability | Automatic recording and transcription of calls, chats, and emails | Portable AI voice recorder hardware with multiple microphones |
| Standout feature | AI call scoring for quality, sentiment, and compliance | Real-time transcription in 120+ languages |
| Team usage | Real-time agent coaching cues and live assistance | AI-generated summaries, meeting minutes, and mind maps |
| Integrations | Searchable conversation library with buying-signal and objection detection | Translation support across many languages |
| Languages & capture | Role-based dashboards for agents, managers, and leaders | Cloud platform for accessing transcripts and summaries |
| Best-fit workflow | Automatic recording and transcription of calls, chats, and emails | Captures in-person meetings, calls, and lectures without a bot |
Convin
Choose Convin if you need automating quality assurance across all contact-center interactions — strengths include analyzes interactions across voice, chat, and email channels.
Mobvoi TicNote
Choose Mobvoi TicNote if you need recording and summarizing in-person meetings and phone calls — strengths include dedicated hardware captures in-person meetings and calls reliably.
Convin
Mobvoi TicNote
It depends on your workflow. Convin is strong for automating quality assurance across all contact-center interactions, while Mobvoi TicNote is strong for recording and summarizing in-person meetings and phone calls. Both transcribe and summarize meetings.
Convin is a free tier with paid upgrades and Mobvoi TicNote is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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