Convin: AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails. MeetMinder: Free, open-source, local-first AI meeting assistant that captures dual audio, transcribes in real time with local Whisper, and surfaces AI guidance through an invisible overlay. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Convin when automating quality assurance across all contact-center interactions matters most, and MeetMinder when getting contextual ai prompts during live calls without revealing an overlay on screen shares matters most. Try them side by side on real calls before deciding — needs vary by team.
AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails.
Free, open-source, local-first AI meeting assistant that captures dual audio, transcribes in real time with local Whisper, and surfaces AI guidance through an invisible overlay.
Convin is an AI-backed conversation intelligence platform built primarily for contact centers and sales teams that handle high volumes of customer interactions. Its core function is to capture and analyze the full range of conversations, recording calls and ingesting chats and emails, then generating transcriptions and concise summaries for each interaction. On top of that data, Convin's AI analyzes conversations to detect buying signals, objections, competitor mentions, sentiment shifts, and recurring pain points, and it builds searchable conversation libraries. The platform applies automated call scoring for quality, sentiment, and compliance, which replaces sampling-based manual QA by evaluating interactions at scale rather than a small subset. Convin also offers real-time coaching cues and agent assistance during live calls, along with role-based dashboards for agents, managers, and leaders so each can see relevant performance data. It integrates with CRM systems to capture action items and next steps for follow-up. Convin serves regulated and high-volume industries such as fintech, banking, healthcare, real estate, and retail, and is aimed at teams that want data-driven coaching and quality assurance rather than subjective spot checks. Pricing varies by plan. Check the official website for current pricing.
Best suited for
MeetMinder is a free, open-source, local-first AI meeting assistant that captures, transcribes, and maps meeting discussions in real time. It records system audio and microphone input separately and transcribes them live, with the option to run a local Whisper model fully offline for privacy. AI assistance is provided through hotkey-triggered insights and can be powered by local models through Ollama or by cloud providers such as OpenAI, Azure OpenAI, and Google Gemini, giving users a choice between fully private and cloud-augmented setups. A knowledge base lets users upload documents and parse a resume or user profile so the assistant can give contextual, relevant guidance, and a topic graph helps track agenda items and the flow of discussion. The interface is designed to stay out of the way: it appears as a small horizontal overlay bar that does not show up in screen shares, which suits live calls and interviews. MeetMinder is released under the MIT License on GitHub and is actively maintained, with builds for Windows, macOS, and Linux and two interface options, a PyQt5 desktop UI and a lighter recommended web-based version. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Convin is a free tier with paid upgrades (freemium); MeetMinder is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Convin | MeetMinder |
|---|---|---|
| Core capability | Automatic recording and transcription of calls, chats, and emails | Real-time dual-audio transcription capturing system and microphone audio separately |
| Standout feature | AI call scoring for quality, sentiment, and compliance | Local Whisper transcription for fully offline operation |
| Team usage | Real-time agent coaching cues and live assistance | AI insights via local Ollama models or cloud providers (OpenAI, Azure OpenAI, Gemini) |
| Integrations | Searchable conversation library with buying-signal and objection detection | Knowledge base with document upload and resume/profile parsing for contextual assistance |
| Languages & capture | Role-based dashboards for agents, managers, and leaders | Topic graph for agenda tracking and discussion mapping |
| Best-fit workflow | Automatic recording and transcription of calls, chats, and emails | Invisible overlay bar that does not appear in screen shares |
Convin
Choose Convin if you need automating quality assurance across all contact-center interactions — strengths include analyzes interactions across voice, chat, and email channels.
MeetMinder
Choose MeetMinder if you need private, offline real-time transcription of meetings and interviews — strengths include free and open source under the mit license.
Convin
MeetMinder
It depends on your workflow. Convin is strong for automating quality assurance across all contact-center interactions, while MeetMinder is strong for private, offline real-time transcription of meetings and interviews. Both transcribe and summarize meetings.
Convin is a free tier with paid upgrades and MeetMinder is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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