Convin: AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails. MeetingJuice: AI notetaker built for Google Meet, distributed as a Chrome extension and Google Workspace Marketplace add-on, that transcribes calls and generates summaries and action items. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Convin when automating quality assurance across all contact-center interactions matters most, and MeetingJuice when capturing meetings automatically when the organizer cannot attend matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails.
AI notetaker built for Google Meet, distributed as a Chrome extension and Google Workspace Marketplace add-on, that transcribes calls and generates summaries and action items.
Convin is an AI-backed conversation intelligence platform built primarily for contact centers and sales teams that handle high volumes of customer interactions. Its core function is to capture and analyze the full range of conversations, recording calls and ingesting chats and emails, then generating transcriptions and concise summaries for each interaction. On top of that data, Convin's AI analyzes conversations to detect buying signals, objections, competitor mentions, sentiment shifts, and recurring pain points, and it builds searchable conversation libraries. The platform applies automated call scoring for quality, sentiment, and compliance, which replaces sampling-based manual QA by evaluating interactions at scale rather than a small subset. Convin also offers real-time coaching cues and agent assistance during live calls, along with role-based dashboards for agents, managers, and leaders so each can see relevant performance data. It integrates with CRM systems to capture action items and next steps for follow-up. Convin serves regulated and high-volume industries such as fintech, banking, healthcare, real estate, and retail, and is aimed at teams that want data-driven coaching and quality assurance rather than subjective spot checks. Pricing varies by plan. Check the official website for current pricing.
Best suited for
MeetingJuice is an AI notetaker designed specifically for Google Meet and distributed both as a Chrome extension and as a Google Workspace Marketplace add-on. After installation, it captures meeting conversations in real time, attributes speech to individual speakers, and produces transcripts that can be reviewed, searched, and exported. Once a meeting ends, MeetingJuice generates AI summaries in multiple formats (such as a brief overview or detailed minutes) and extracts action items and decisions so teams do not have to type notes during the call. The tool integrates tightly with the Google ecosystem, allowing users to export results to Google Docs, Gmail drafts, and Slack, and offers custom templates so teams can standardize how summaries are formatted. Because it is available as a Workspace add-on, a bot can join and capture a meeting even when the organizer is absent, while the Chrome extension supports live capture when the user is present. It supports transcription across many languages and offers full-text search across transcripts and meeting metadata, making it suited to teams that run most of their meetings inside Google Meet. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Convin is a free tier with paid upgrades (freemium); MeetingJuice is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Convin | MeetingJuice |
|---|---|---|
| Core capability | Automatic recording and transcription of calls, chats, and emails | Real-time transcription with per-speaker attribution for Google Meet |
| Standout feature | AI call scoring for quality, sentiment, and compliance | AI-generated summaries in multiple formats (overview, detailed minutes) |
| Team usage | Real-time agent coaching cues and live assistance | Automatic action item and decision extraction |
| Integrations | Searchable conversation library with buying-signal and objection detection | One-click export to Google Docs, Gmail drafts, and Slack |
| Languages & capture | Role-based dashboards for agents, managers, and leaders | Available as both a Chrome extension and a Google Workspace Marketplace add-on |
| Best-fit workflow | Automatic recording and transcription of calls, chats, and emails | Custom summary templates and full-text search across transcripts |
Convin
Choose Convin if you need automating quality assurance across all contact-center interactions — strengths include analyzes interactions across voice, chat, and email channels.
MeetingJuice
Choose MeetingJuice if you need teams that run most meetings in google meet and want notes exported into google docs and gmail — strengths include deep, native integration with google meet and google workspace apps.
Convin
MeetingJuice
It depends on your workflow. Convin is strong for automating quality assurance across all contact-center interactions, while MeetingJuice is strong for teams that run most meetings in google meet and want notes exported into google docs and gmail. Both transcribe and summarize meetings.
Convin is a free tier with paid upgrades and MeetingJuice is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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