Convin: AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails. Loka Note: AI meeting notes tool built for Nigerian users, transcribing and summarizing conversations across English, Hausa, Yoruba, and Nigerian Pidgin. Below, they line up on price, capture method, and how each fits a real meeting stack.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Convin when automating quality assurance across all contact-center interactions matters most, and Loka Note when recording and summarizing in-person discussions by placing a phone on the table matters most. Try them side by side on real calls before deciding — needs vary by team.
AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails.
AI meeting notes tool built for Nigerian users, transcribing and summarizing conversations across English, Hausa, Yoruba, and Nigerian Pidgin.
Convin is an AI-backed conversation intelligence platform built primarily for contact centers and sales teams that handle high volumes of customer interactions. Its core function is to capture and analyze the full range of conversations, recording calls and ingesting chats and emails, then generating transcriptions and concise summaries for each interaction. On top of that data, Convin's AI analyzes conversations to detect buying signals, objections, competitor mentions, sentiment shifts, and recurring pain points, and it builds searchable conversation libraries. The platform applies automated call scoring for quality, sentiment, and compliance, which replaces sampling-based manual QA by evaluating interactions at scale rather than a small subset. Convin also offers real-time coaching cues and agent assistance during live calls, along with role-based dashboards for agents, managers, and leaders so each can see relevant performance data. It integrates with CRM systems to capture action items and next steps for follow-up. Convin serves regulated and high-volume industries such as fintech, banking, healthcare, real estate, and retail, and is aimed at teams that want data-driven coaching and quality assurance rather than subjective spot checks. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Loka Note is an AI meeting assistant aimed at the Nigerian market, designed to record, transcribe, summarize, and analyze conversations. Its defining feature is multilingual coverage of English, Hausa, Yoruba, and Nigerian Pidgin, including code-switching where speakers mix these languages within a single conversation. Loka Note records directly from the browser without requiring downloads, plugins, or a bot joining the call, and it can capture both remote calls and in-person discussions when a phone is placed on the table to pick up audio. After a meeting ends, the tool generates a structured summary with key decisions and action items, alongside a searchable transcript. An Ask Loka chat feature lets users query their past meetings in natural language, in English, Hausa, or Yoruba, to retrieve specific decisions or tasks. Summaries can be exported to PDF for sharing, and an archive keeps transcripts searchable over time. The product is live with sign-up, login, and subscription plans, positioning it as a locally optimized option for professionals in Nigeria. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Convin is a free tier with paid upgrades (freemium); Loka Note is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Convin | Loka Note |
|---|---|---|
| Core capability | Automatic recording and transcription of calls, chats, and emails | Transcription and summaries with support for English, Hausa, Yoruba, and Nigerian Pidgin |
| Standout feature | AI call scoring for quality, sentiment, and compliance | Handling of code-switching between languages within a conversation |
| Team usage | Real-time agent coaching cues and live assistance | Browser-based recording with no bot, app, or plugin required |
| Integrations | Searchable conversation library with buying-signal and objection detection | Capture of both remote calls and in-person meetings |
| Languages & capture | Role-based dashboards for agents, managers, and leaders | Action item extraction and structured summaries |
| Best-fit workflow | Automatic recording and transcription of calls, chats, and emails | Ask Loka natural-language chat over past meeting transcripts |
Convin
Choose Convin if you need automating quality assurance across all contact-center interactions — strengths include analyzes interactions across voice, chat, and email channels.
Loka Note
Choose Loka Note if you need capturing client meetings conducted in mixed english and nigerian languages — strengths include strong support for nigerian languages including mixed-language speech.
Convin
Loka Note
It depends on your workflow. Convin is strong for automating quality assurance across all contact-center interactions, while Loka Note is strong for capturing client meetings conducted in mixed english and nigerian languages. Both transcribe and summarize meetings.
Convin is a free tier with paid upgrades and Loka Note is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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