Convin: AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails. LogMeets (ログミーツ): LogMeets is a Japanese AI meeting-minutes service that automatically transcribes in-person and web meetings and uses GPT-4 to summarize, analyze, and translate the results. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Convin when automating quality assurance across all contact-center interactions matters most, and LogMeets (ログミーツ) when corporate meetings, interviews, and sales calls needing transcripts and ai summaries matters most. Try them side by side on real calls before deciding — needs vary by team.
AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails.
LogMeets is a Japanese AI meeting-minutes service that automatically transcribes in-person and web meetings and uses GPT-4 to summarize, analyze, and translate the results.
Convin is an AI-backed conversation intelligence platform built primarily for contact centers and sales teams that handle high volumes of customer interactions. Its core function is to capture and analyze the full range of conversations, recording calls and ingesting chats and emails, then generating transcriptions and concise summaries for each interaction. On top of that data, Convin's AI analyzes conversations to detect buying signals, objections, competitor mentions, sentiment shifts, and recurring pain points, and it builds searchable conversation libraries. The platform applies automated call scoring for quality, sentiment, and compliance, which replaces sampling-based manual QA by evaluating interactions at scale rather than a small subset. Convin also offers real-time coaching cues and agent assistance during live calls, along with role-based dashboards for agents, managers, and leaders so each can see relevant performance data. It integrates with CRM systems to capture action items and next steps for follow-up. Convin serves regulated and high-volume industries such as fintech, banking, healthcare, real estate, and retail, and is aimed at teams that want data-driven coaching and quality assurance rather than subjective spot checks. Pricing varies by plan. Check the official website for current pricing.
Best suited for
LogMeets (ログミーツ) is a cloud-based AI meeting-minutes service from ZIKU Technologies (株式会社時空テクノロジーズ) in Tokyo. It automatically transcribes conversations from both face-to-face and online meetings, then stores the text alongside synchronized audio so users can search, play back, edit, and share the record. For in-person meetings it uses a dedicated mobile recorder device; for web conferences it provides a Windows application that captures Zoom, Teams, Webex, and Google Meet audio without special setup. Speaker identification distinguishes who said what in multi-participant sessions. The service integrates GPT-4 ("ログミーツ powered by GPT-4"), letting users summarize, analyze, and translate transcripts with a single click and no AI expertise. It is aimed at corporations, professional-services firms, schools, and especially government bodies, and the company reports adoption by 400+ municipalities. It carries Privacy Mark, ISO 27001 (ISMS), and ISO 27017 cloud-security certifications, with meeting data kept in the cloud rather than on the recording device.
Best suited for
Convin is a free tier with paid upgrades (freemium); LogMeets (ログミーツ) is a free tier with paid upgrades (paid). Always confirm current pricing on each vendor's site before buying.
| Feature | Convin | LogMeets (ログミーツ) |
|---|---|---|
| Core capability | Automatic recording and transcription of calls, chats, and emails | Automatic AI transcription of both in-person and web meetings |
| Standout feature | AI call scoring for quality, sentiment, and compliance | GPT-4-powered one-click summarization, analysis, and translation |
| Team usage | Real-time agent coaching cues and live assistance | Automatic speaker identification for multi-participant meetings |
| Integrations | Searchable conversation library with buying-signal and objection detection | Dedicated mobile recorder device for face-to-face meetings |
| Languages & capture | Role-based dashboards for agents, managers, and leaders | Windows app capturing Zoom, Teams, Webex, and Google Meet without special setup |
| Best-fit workflow | Automatic recording and transcription of calls, chats, and emails | Editor with synchronized audio-text playback, search, editing, and sharing |
Convin
Choose Convin if you need automating quality assurance across all contact-center interactions — strengths include analyzes interactions across voice, chat, and email channels.
LogMeets (ログミーツ)
Choose LogMeets (ログミーツ) if you need local-government and municipal council meetings requiring formal minutes — strengths include handles both in-person (via hardware recorder) and online meetings, unlike web-only competitors.
Convin
LogMeets (ログミーツ)
It depends on your workflow. Convin is strong for automating quality assurance across all contact-center interactions, while LogMeets (ログミーツ) is strong for local-government and municipal council meetings requiring formal minutes. Both transcribe and summarize meetings.
Convin is a free tier with paid upgrades and LogMeets (ログミーツ) is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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