Convin: AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails. Lingopal: Lingopal is an AI platform for real-time speech-to-speech translation, transcription, and captioning across live streams, meetings, and phone calls. Below, they line up on price, capture method, and how each fits a real meeting stack.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Convin when automating quality assurance across all contact-center interactions matters most, and Lingopal when enabling multilingual meetings and esl conversations between teachers, students, and parents via rooms matters most. Run both through a week of actual calls to see which suits your workflow.
AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails.
Lingopal is an AI platform for real-time speech-to-speech translation, transcription, and captioning across live streams, meetings, and phone calls.
Convin is an AI-backed conversation intelligence platform built primarily for contact centers and sales teams that handle high volumes of customer interactions. Its core function is to capture and analyze the full range of conversations, recording calls and ingesting chats and emails, then generating transcriptions and concise summaries for each interaction. On top of that data, Convin's AI analyzes conversations to detect buying signals, objections, competitor mentions, sentiment shifts, and recurring pain points, and it builds searchable conversation libraries. The platform applies automated call scoring for quality, sentiment, and compliance, which replaces sampling-based manual QA by evaluating interactions at scale rather than a small subset. Convin also offers real-time coaching cues and agent assistance during live calls, along with role-based dashboards for agents, managers, and leaders so each can see relevant performance data. It integrates with CRM systems to capture action items and next steps for follow-up. Convin serves regulated and high-volume industries such as fintech, banking, healthcare, real estate, and retail, and is aimed at teams that want data-driven coaching and quality assurance rather than subjective spot checks. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Lingopal is an AI translation platform that converts spoken audio into other languages in real time while transcribing and captioning it. Its core technology performs speech-to-speech translation with voice cloning that preserves the original speaker's tone and emotion, alongside live captions and editable transcripts. Beyond its main use in live broadcast and streaming (sports, news, events), Lingopal offers a "Rooms" product that turns meetings into multilingual conversations with live voice translation for one-on-one and group settings, and a separate Call product (call.lingopal.ai) that translates phone calls in real time with live transcript and audio. The platform supports a large set of languages (over 100 across its products, with a smaller subset on the call product) and ingests common broadcast formats such as RTMP, HLS, SRT, and MP4, plus API-based workflows. Typical glass-to-glass latency is roughly 2.5 to 4 seconds. It targets broadcast teams, networks, educational institutions engaging ESL students and parents, faith organizations, and enterprises needing cross-language voice communication.
Best suited for
Convin is a free tier with paid upgrades (freemium); Lingopal is a free tier with paid upgrades (paid). Always confirm current pricing on each vendor's site before buying.
| Feature | Convin | Lingopal |
|---|---|---|
| Core capability | Automatic recording and transcription of calls, chats, and emails | Real-time speech-to-speech translation across 100+ languages |
| Standout feature | AI call scoring for quality, sentiment, and compliance | Voice cloning that preserves speaker tone and emotion |
| Team usage | Real-time agent coaching cues and live assistance | Live captions and editable transcripts |
| Integrations | Searchable conversation library with buying-signal and objection detection | Rooms product for multilingual meetings and group conversations |
| Languages & capture | Role-based dashboards for agents, managers, and leaders | Call product for real-time phone call translation |
| Best-fit workflow | Automatic recording and transcription of calls, chats, and emails | Broadcast ingest support (RTMP, HLS, SRT, MP4) and API workflows |
Convin
Choose Convin if you need automating quality assurance across all contact-center interactions — strengths include analyzes interactions across voice, chat, and email channels.
Lingopal
Choose Lingopal if you need translating live sports, news, and event broadcasts into multiple languages in real time — strengths include combines live translation, transcription, and captioning in one platform.
Convin
Lingopal
It depends on your workflow. Convin is strong for automating quality assurance across all contact-center interactions, while Lingopal is strong for translating live sports, news, and event broadcasts into multiple languages in real time. Both transcribe and summarize meetings.
Convin is a free tier with paid upgrades and Lingopal is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
More head-to-head comparisons involving Convin and Lingopal.
Convin: AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails. Convo: Bot-free real-time AI meeting assistant for Mac and Windows that transcribes calls, suggests replies live, and syncs notes to Slack, Notion, and HubSpot. This comparison weighs them on pricing, features, and everyday workflow fit.
Convin: AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails. CraftNote: A cross-platform AI meeting assistant that transcribes and summarizes conversations, identifies speakers, and can join calls on major meeting platforms. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
Convin: AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails. Cresta: Enterprise contact-center AI platform combining real-time agent assist, autonomous AI agents, and conversation intelligence. The right pick comes down to team size, budget, and the workflows you want to automate.
Convin: AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails. Cuebo: AI sales coaching platform with a roleplay arena of video-avatar buyers, automated course generation, and call analysis. The right pick comes down to team size, budget, and the workflows you want to automate.
Convin: AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails. Daglo: Korean all-in-one AI notetaker by Action Power that records, transcribes, and summarizes meetings and lectures, with strong Korean recognition and post-recording tools. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
Convin: AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails. Daisy: Local-first, open-source macOS meeting recorder and AI notes app that transcribes on-device and exposes meetings to AI tools through a local MCP server. This comparison weighs them on pricing, features, and everyday workflow fit.
Convin: AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails. Deepting: Real-time AI transcription and meeting summary app for meetings, interviews, and lectures across mobile and web. The right pick comes down to team size, budget, and the workflows you want to automate.
Convin: AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails. Demodesk: AI sales meeting platform that records, transcribes, coaches reps, and automates note-taking, follow-ups, and CRM updates. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
Convin: AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails. DepoDash: Cloud court-reporting platform delivering verbatim deposition transcription via AI, stenographers, or voice writers. Below, they line up on price, capture method, and how each fits a real meeting stack.
Convin: AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails. Deposely: AI deposition platform for litigators covering prep, real-time insights, and transcript review and summaries. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
Convin: AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails. Descript: Video/podcast editor with transcription and meeting recording The right pick comes down to team size, budget, and the workflows you want to automate.
Convin: AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails. Dialpad: AI-powered communications platform with a sales dialer that provides real-time transcription, live coaching cards, and post-call summaries. This comparison weighs them on pricing, features, and everyday workflow fit.